Customer Reviews for Jiffy Lube 152460 Valley Inn Way, Wausau, WI, 54401
Customers at Valley Inn Way talk about:
Customer service
Service speed
Trust
Affordability
Value
Gemma M.
Jul 16, 2026
I was very impressed with how kind, friendly, knowledgeable everyone was.Thank you guys!! Wow!
Mya M.
Jul 15, 2026
Hannah was very sweet and took the time to explain the concerns behind oil change mileage differences. A very welcoming and friendly place
April
Jul 15, 2026
Very friendly service!
Richard P.
Jul 13, 2026
Friendly staff, always helpful
Alex J.
Jul 13, 2026
The pull up oil change was quick and easy
Nicholas H.
Jul 11, 2026
Hannah M and Zachary W and other employees there are very knowledgeable and friendly. I really like taking my vehicles there.
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Jul 09, 2026
Quick oil change and vehicle inspection! High quality. I recommend it! Great customer service!
Greg R.
Jul 08, 2026
The manager that runs this location is extraordinarily knowledgeable and has a good team working for him I was only there in the shop for maybe 15 minutes
Ken L.
Jul 07, 2026
Very pleasant
Ken A.
Jul 07, 2026
Lorna S.
Jul 04, 2026
Tina L.
Jun 28, 2026
Our tech, Hannah, was very friendly, approachable and professional. She was very knowledgeable and we appreciate her honesty and ability to explain some findings they encountered during our oil change. She provided understandable explanations as to what was happening, causes of the finding and even provided available options as well as a discount. Lastly, we didn't feel pushed into anything additional (up selling). That girl needs a raise.
Lizzy B.
Jun 27, 2026
Awesome jiffy lube location… my favorite place to go
Jordan M.
Jun 27, 2026
Amazing service!!!
Jacob C.
Jun 26, 2026
Teri S.
Jun 23, 2026
Great job, guys! I always bring my vehicle to Jiffy Lube!
Tim R.
Jun 22, 2026
The new manager Ryan is great!
Jon B.
Jun 20, 2026
Came from out of town with a rental car tires needed inflated they inflated all my tires free of charge. If I was local person I would diffently go back to have my car oil changed there
Adele M.
Jun 19, 2026
Hannah was so helpful and put us at ease. She patiently explained everything to us without feeling condescending. We were in and out quickly! Also very clean facility and nice waiting area.
caleb G.
Jun 19, 2026
Good service fast and they explain things.
steven S.
Jun 18, 2026
Very friendly staff
Ray C.
Jun 17, 2026
Sam R.
Jun 14, 2026
Went for an oil change and they were quick and professional. They didn't upsell like some places will try to do either. Price was in reason from my previous experiences, maybe a little higher than some but not outrageous.
Sherry
Jun 11, 2026
Fast and efficient
Karen B.
Jun 10, 2026
Daniel H.
Jun 10, 2026
Ben
Jun 08, 2026
Stellar as always, offered a coupon afterwards to lower the price!
Bill S.
Jun 08, 2026
Jason W.
Jun 06, 2026
Charles B.
Jun 06, 2026
Rikki B.
Jun 02, 2026
Friendly, competent and quick
Josephine S.
May 30, 2026
Very quick and easy, very nice people who were knowledgeable and answered all my questions. One of the staff members even put a plate back that was dragging. Highly recommend!
Bubba B.
May 29, 2026
Great service!! Great team!!
chris M.
May 28, 2026
Very good explanation from the girl on the iPad.
Kt
May 24, 2026
Julie and Tyler did a great job maintaining business on memorial weekend. Quite busy for two workers!
Kelly H.
May 21, 2026
Excellent job today! Has earned my future business! Polite and respectful, thorough and FAST!
Howard R.
May 21, 2026
Have trusted Jiffy Lube for decades. Excellent service, staff is always welcoming with pleasant candor concomitant with awesome professionalism/service.
Jolene Z.
May 21, 2026
June R.
May 19, 2026
Always friendly service when I go, along with explaining everything in detail.
Grant D.
May 17, 2026
Jennifer B.
May 17, 2026
Hannah is so sweet, quick service too.
Jason I.
May 15, 2026
Brenda W.
May 12, 2026
Very professional, personable, honest, I trust them wholeheartedly. I would never go anywhere else
David B.
May 04, 2026
angelina B.
May 04, 2026
Ryan was an amazing help! Did a great job would definitely recommend for any issues you may have!
Nick S.
May 03, 2026
So quick & convenient, and open on Sundays! Free cold water bottles is awesome too and Julie is so sweet.
Darksparks
May 02, 2026
Amazing and fast service
Garrett C.
May 02, 2026
Hannah and the manager were great with my STI and we're cool to talk to about Cars while mine was being serviced.
Randy G.
May 01, 2026
Laura R.
Nov 21, 2025
The guys at this location are awesome, very friendly and fast. I was in and out within 30-45 min. The only thing I was not happy with was the price of the cabin air filter. I can get it at AutoZone for about $8 and was charged $51 to replace it.