Cookies Policy

Last Updated: May 2026

This Cookies Policy is issued by Jiffy Lube, LLC ("Jiffy Lube," "we," "our," or "us"), the data controller responsible for the processing of personal information collected through cookies and similar technologies on this website. This Cookies Policy explains how Jiffy Lube uses cookies and similar tracking technologies on this website, the types of cookies we use, the purposes for which we use them, and the choices you have to manage or disable them. For more information about how we collect, use, and protect your personal information, including your rights under applicable law, please see our Privacy Policy, found at https://www.jiffylube.com/privacy-policy.

In this policy we use the term "cookies" to refer to cookies, pixels, tags, clear gifs, web beacons, and other similar technologies that may be used on this website.

What is a cookie?

A cookie is a small piece of data that a website asks your browser to store on your computer or mobile device. The cookie allows the website to "remember" your actions or preferences over time.

"Pixels," "tags," and similar technologies all refer to tagging scripts or small pieces of code (often JavaScript) are embedded on website pages. These tools allow us to collect data and track the activities of website visitors and app users, help us manage content, and compile statistics about website usage. You can manage these tools on our websites in the same way you can manage traditional website cookies as described below.

We and our service providers also use clear GIFs in HTML e-mails to our customers to help us track e-mail response rates, identify when our e-mails are viewed, and track whether our e-mails are forwarded.

Why do we use cookies and similar technologies?

We use cookies and similar technologies to learn how you interact with our content and to improve your experience when visiting our websites. For example, some cookies remember your language or preferences so that you do not have to repeatedly make these choices when you visit one of our websites. We also use cookies to help us with geolocation tracking in order to present you with the closest Jiffy Lube service center and office locations. Additionally, cookies allow us to serve you specific content, such as videos on our websites. We may employ the data we collect to serve you with targeted advertisements on third-party websites in an effort to "re-market" our products and services to you.

What types of cookies do we use? 

We classify the cookies used on our websites into four categories:

Cookie Details and Retention Periods. A detailed list of the specific cookies we and our third-party partners deploy on this website-including cookie name, provider, purpose, category, type (HTTP cookie, pixel, local storage, etc.), and duration (whether session-based or persistent and, if persistent, the specific retention period)-is available through the "Your Privacy Choices" tool linked in the footer of our website at https://www.jiffylube.com/privacy-choices. Session cookies expire when you close your browser; persistent cookies remain on your device for the period specified for each cookie, which may range from a few minutes to up to 24 months.

The statistics cookies we use to evaluate usage of our website include Google Analytics and Adobe Analytics.

How do I reject and delete cookies?

You can choose to reject or block all or specific types of cookies set by virtue of your visit to a Jiffy Lube website by clicking on the "Your Privacy Choices" link in the footer of our website. You can also change your preferences for Jiffy Lube websites and/or the websites of any third-party suppliers by changing your browser settings. If you reject the use of cookies, you will still be able to visit our websites but some of the functions may not work correctly.

Other resources for cookie management include the Network Advertising Initiative (https://thenai.org/about-online-advertising/) and the Digital Advertising Alliance (https://digitaladvertisingalliance.org/). The Digital Advertising Alliance also offers an application called AppChoices (https://youradchoices.com/appchoices) that helps users to control interest-based advertising on mobile apps. You may also visit www.allaboutcookies.org for details on how to delete or reject cookies and for further information on cookies generally. We will not place non-essential cookies on your device until you provide affirmative, opt-in consent through our cookie preferences tool, and you may withdraw your consent at any time, as easily as you provided it, by revisiting that tool.

Email Tools: Email tracking is often done through pixels embedded in emails, which may send data back to the sender when you open the email. The data we and our email service providers may collect through these pixels includes the date and time the email is opened, your IP address and approximate location derived from it, the device and email client used, and whether links within the email were clicked. We use this information to measure email engagement and improve our communications. There are several ways to block or reject email tracking, including: (i) changing your email settings to block the automatic download of images in email messages, as such images may contain technologies that help us understand how you interact with the message and also setting your email client to ask before displaying external images; (ii) utilizing tools to detect and block tracking pixels; (iii) adjusting your email settings (different email providers allow you to disable tracking in various ways, and some have built-in protections against tracking); and (iv) avoiding clicking on links in the email, as some tracking methods use such link clicks to gather data.

Your California and U.S. State Privacy Rights - Do Not Sell or Share My Personal Information

Some of the advertising and social media cookies described above may result in the "sale" or "sharing" of your personal information (such as online identifiers, IP address, browsing activity, and inferences) for cross-context behavioral advertising purposes, as those terms are defined under the California Consumer Privacy Act (as amended by the CPRA) and similar laws in Colorado, Connecticut, Virginia, and other U.S. states. To exercise your right to opt out, please click the "Your Privacy Choices" link in the footer of our website or use the cookie preferences tool. We also recognize and honor opt-out preference signals, including the Global Privacy Control (GPC), transmitted by your browser. Residents of certain U.S. states may also have the right to opt out of targeted advertising, profiling, and the processing of sensitive personal information; you may exercise these rights through the same mechanisms or by contacting us using the information provided below.

International Data Transfers

Many of our analytics, advertising, and social media partners (including Google and Adobe) are located in, or may transfer personal information to, the United States and other jurisdictions outside your country of residence. Where such transfers occur from the European Economic Area, United Kingdom, or Switzerland, we rely on appropriate safeguards such as standard contractual clauses and applicable adequacy decisions, or other lawful transfer mechanisms. You may request a copy of the safeguards in place by contacting us using the information below.

Changes to This Policy

We may update this Cookies Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make material changes, we will revise the "Last Updated" date above and, where appropriate, provide additional notice (such as through a banner on our website). We encourage you to review this policy periodically.

Who can you contact if you have a question, concern or complaint? 

If you have any issues, questions, or complaints regarding this Cookie Policy, please contact us at Jiffy Lube® Customer Service at (800) 344-6933 or by mail at Jiffy Lube® Customer Service PO BOX 41308 Houston, TX 77040-9998. If you would like to receive this Cookie Policy in an alternative format (for example, in larger print) please call us toll free (800) 344-6933 or by mail at Jiffy Lube® Customer Service, PO BOX 41308 Houston, TX 77040-9998.