Customer Reviews for Jiffy Lube 5310 100TH ST SW, TACOMA, WA, 98499-3817

Angel was super helpful and transparent about service potentially taking longer than normal due to staffing.

Dee and the crew were exceptional and went above and beyond to make me and my dog convertible and get us back on the road quick!

Quick and easy. Was very thorough and knowledgeable about the service.

Above and beyond

Great

Good and timely service

Didn't have to get out of my vehicle. There were multiple employees working on my vehicle at the same time making the job get finished fast.

I felt like the whole crew gave me spotlight treatment today. They went above and beyond for my concerns today. I came in for roadtrip services (fluid top off) that couldn’t be completed at a different company. Just prior to leaving I remembered I had a finicky blinker. The team quickly jumped on looking into how to resolve not only my blinker concern but headlights as well. I truly felt taken care of today. A huge thank you to the wonderful crew members for making sure my family is safe to go for our upcoming trip. Have a lovely summer ??.

Had oil change last month. Came in today to fix a light and was in and out fast thanks to TT and David

I had an excellent experience with the Oil Change Crew. The staff was friendly, professional, and made the entire process quick and easy. The team member Dee who helped me took the time to explain everything clearly, including the services my vehicle needed and the recommendations, without making me feel pressured. I really appreciated their honesty, knowledge, and patience in answering all of my questions. It's great to find a business that truly values customer service. I highly recommend the Oil Change Crew to anyone looking for trustworthy and professional service. Thank you, Dee and Robert for making this such a positive experience!

Super friendly and made me feel super comfortable?

Great service loved it Dee is amazing

Dee, Tanner, and Sam provided quality service during my oil change! Highly recommend this location!

Terrance tanner and Sam did such an amazing job

The guys here at this location helped deliver fast and professional service for both of my vehicles. They helped me prepare for my long trip. Thanks to Tanner, Dee, and Wyatt for having amazing customer service and helping me out.

Dee was super friendly and nice, the entire crew was funny and very friendly. Always go here from Olympia to get my oil change.

Great experience here! Dee and the rest of the crew were so helpful and kind and took the time to explain everything to me.

Everyone was very polite and respectful.

Friendly staff and was able to get the car in the garage right away.

I have been to MANY Jiffy Lubes, I go about once a month since I drive for a living. This is hands down the best one i’ve ever been to. For starters, there was no line, so I was able to be in and out in about 15 to 20 minutes. The workers were very kind and efficient. Angel in particular was very helpful. They asked me if I wanted them to check the cabin filter, something nobody at any of the other locations has ever asked me. It definitely needed to be replaced as it was very dirty. I mentioned that I often get very congested while driving my work car and Angel said it could be due to this filter not being replaced in a very long time! i’m looking forward to seeing if that was the culprit. When so many companies are severely lacking in their customer service skills, I’m incredibly grateful for people like the workers at this location in Lakewood because not only are they knowledgeable, they were thorough and fast and they were just very kind and treated me with respect.

Angel was my saving angel when I had to have my battery changed out. Angel was quick and efficient

Great staff, fast service, friendly and able to answer questions. Terrance and David are the best ! If you have a issue with anything, they will be sure to fix it!

Excellent service with friendly staff!

Jiffy line in Lakewood is fast and efficient. Angel is such an angel very informative. Thank You jiffy line of Lakewood we will be back for sure!!!

The manager at the place really helped me out and fixed the problem I had, very respectful staff! Will definitely be coming here again and recommending others here as well

I was able to get right in. I was surprised (and happy) with how quickly my oil change went. I also loved being able to wait in my car. I appreciate Angel educating me about my car, and letting me know of other ways Jiffy Lube can help maintain my car!

Excellent service, great guys

Fast efficient team looking forward to my next service Angel was Great!

Great Team!

Great service every time! Friendly and knowledgeable mecha

Did a great job! The new manager goes above and beyond to make sure you have a good experience. The crew is friendly and efficient.

Dee was super helpful and knowledgeable. They were super friendly and explained things in detail even with recommendations. Walked me through steps on how to check oils and when it needs to be replaced. Thank you again Dee for your hard work!

Fast friendly and didn't try to sell me stuff I didn't need. What more can one hope for with an oil change? In and out in under 15 minutes. They have military and first responders discount as well which is always awesome.

Guys were awesome very helpful and on point definitely coming back to this location loved the service and accommodation!!!

Fast and courteous.

Dee, Jimmy and Robert were great!

Super quick, knowledgeable and friendly staff! Reasonable pricing as well. I used to go to Take 5 regularly but my experience here today changed my mind! This specific location & team are my new go-to.

They are literally the greatest people ever - I was in and out so quick and they were so lovely

Angel was amazing. She was attentive, didn’t over explain or waste my time, she delivered as promised without over selling.

Tonya was super helpful and quick!