Customer Reviews for Jiffy Lube 605 S SPRAGUE AVE, TACOMA, WA, 98405-3056

They did my break light for free they are good and fast and very reliable I am very thankful for there work ????

Fast, friendly service and I was in and out quicker than I expected! The staff was super helpful with my questions, and I left feeling confident about my car's maintenance. Definitely a solid spot for quick oil changes and other services!

I absolutely loved the staff, especially my technician. Everyone was beyond professional, knowledgeable, and courteous throughout my visit. My service was completed smoothly without any issues, and I truly appreciated the excellent customer service provided. My only concern was regarding the veteran discount. I am a completely disabled veteran and have consistently received a 15% discount on services at Jiffy Lube locations in California. Since relocating to Washington, I was informed that the same discount would apply here as well. However, I only received $10 off what was already a very expensive service, which honestly did not seem consistent with what I have previously experienced. When I overheard what I believe was the manager informing the technician that I would only receive the $10 discount, I was surprised and a bit disheartened. I am on a fixed income, and while I chose your establishment because I have always trusted Jiffy Lube, the situation left me feeling disappointed and somewhat misled. I have since heard that another establishment nearby does honor the full 15% veteran discount, which may unfortunately be a better option for me in the future. Please do not take this feedback out on the staff or technician, as they were truly top-notch and provided exceptional service. I simply wanted to share my experience and concern regarding the discount policy. Thank you for your time.

andrew is the best! he is so knowledgable and takes time to educate me and also balance that with working fast to keep the wait time short. thanks!

I can to get a tail light fixed and was told that the entire part was broken and needed replacing. The staff was so helpful and showed me exactly where to buy the part. They remembered me when I came back and put it in so quickly! They were so nice and really saved me a lot of time and money. Thank you!

Frank is the realest and took great care of me today! Thanks, Frank! All my homies love Frank, too.

I went in with an emergency flat tire & no idea what to do - I just knew I needed help! As soon as I got there Andrew came to the rescue. Not only did I not have to wait - he was extremely helpful, reassuring that it was fixable & inexpensive, & he fixed my tire in a jiffy! Thank you Andrew for your great service, awesome experience, & turning what seemed to be a terrible day into a great day! I will definitely be back for my tire needs & recommend others to do so as well!

Nice crew and they checked lights, fluids and tires for free! Also, You can sit in your car for the whole Oil Change which is helpful for pets and families traveling together.

I came very last minute with an emergency brake situation. They had me on the road in no time for less money than I expected. Their customer service was excellent. Frank, Hanna and Iuta were extremely helpful and I highly recommend going to this location for service.

I had the best experience I’ve ever had Saturday 4/4 the two workers in the morning were amazing. I came in thinking I had a bad oil leak but thankfully was informed it was just a puncture in the oil filter.

Great service and good pricing. Andrew and Kenny helped me this morning and efficiently got all the work done.

Fast and good service. Was guided in quickly and helped immediately

Service was amazing Andrew helped me

We've been going here for years and they are the absolute best. Great customer service. And they cheerfully do basic things like put air in my tires for me for free when I stop in between oil changes.

Great service, highly recommend this location!

Frank Lopez (GM) and Ismeal were awesome. After getting turned away by two other shops, they actually took the time to explain everything and helped me get the best solution without trying to upsell or rip me off. Honest service like that is rare. I’ll definitely be coming back and recommending this location.

Aiden, Vincent and Lusiana were so helpful with my car. They helped catch and remedy some issues with my car. They took the time to complete my car and kept we informed with every step. Thank you so much.

Quick and easy fix! Great people 100% recommended

Mad love for Frank, who not only diagnosed the issue with my car in ten seconds that Honda Sumner “looked at” for weeks and never figured out, but Also gave me what I needed so that it didn’t break down on my way to deal with it. Genuinely eternally grateful as I’m a lost puppy about auto stuff and Frank was knowledgeable, kind, generous, and saved me from a much worse problem and a much worse day. Thank you again!

Super super super friendly and knowledgeable staff every single time I go!

Service was great...

Did my oil, heard my belts making a weird noise so they checked them, they are so nice here too!!

Awesome ??

Great service super fast, guy just told me my tire was debeaded and pumped it free of charge

Andrew and Aiden gave five star service. Would recommend.

I needed some power steering fluid added while in a rush and they were quick and most helpful.

great guys! needed air in my tires and they got me in and out and in under five minutes. thank you !

Andrew and Hannah were soexceptional helpful and quick with their assistance and answering all my questions!!

This team does exceptional work.them make you feel like family.thank you for your services!

I got an oil change. The staff was very helpful and friendly. Kirk made sure that my vehicle received great care.

DO NOT COME TO THIS JIFFY LUBE. I came here last year and when I left they did not replace my drain plug gasket. In less than 2 weeks I was almost out of oil. When I came back in for them to fix it, they failed to put the screws back in to screw on my engine splash shield. Absolutely horrible job. I was also told they would take care of next one for the inconvenience and their manager said no when I came to take them up on that.

Super nice people working here. It's 41 degrees out. FIX THEIR HEATERS IN THE GARAGE BAY. WHY ARENT THEY WORKING????

Aiden and Vincent were so great and helped me in my time of need! Very nice and very accommodating! Saved the day!

Great customer service by Vincent !!! He changed a headlight for me at no cost !

I came in for an oil change and a new battery. It took a rubber mallet, copious amounts of chemicals, and true work ethic to get my battery out. The team here worked unceasingly hard to ensure I had a positive experience.

Quick and professional

Amazing staff , super friendly and Vincent especially was very helpful .

Quick & Save your time