Customer Reviews for Jiffy Lube 12309 NE 85TH ST, KIRKLAND, WA, 98033-8034

Customers at NE 85th St talk about:

Customer service

Service speed

Trust

Value

Appointment scheduling

Yoselyn S.

Jul 18, 2026

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Chris B.

Jul 17, 2026

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Joseph K.

Jul 17, 2026

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Samantha B.

Jul 15, 2026

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Everyone is great and I am definitely coming back yearly !

Mark L.

Jul 13, 2026

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Fast and quick. Brian and team know what they’re doing

Valarie C.

Jul 11, 2026

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Great experience! It was quick, easy and informative.

Brittany D.

Jul 11, 2026

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Excellent service!

Adam L.

Jul 10, 2026

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Joey Dylan and Preston got me right. 10/10 service. Definitely recommend ????

David M.

Jul 09, 2026

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Quick service from Joey & Brian

Brittney A.

Jul 06, 2026

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Great experience!

Jason K.

Jul 03, 2026

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Brian, Dillon, Joey and Cole took care of me. I’ve had many, many oil changes and this was the best experience of them all. What a great crew. Will be back!

Apovi

Jul 02, 2026

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Joey and Bryan were really nice, helpful and fast with the oil change.

Tan S.

Jul 01, 2026

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Thank dillon, Collin and Brian for a kind, clean and quick oil service.

Renee L.

Jun 30, 2026

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Amazing! Super fast and very kind for my oil change.

John A.

Jun 30, 2026

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Great team!

Lee L.

Jun 27, 2026

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Chris O.

Jun 26, 2026

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Dylan was great - knowledgeable, helpful, and efficient!

Alan J.

Jun 25, 2026

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Always take great care of me!

Talon H.

Jun 24, 2026

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Super quick and enjoyable experience

Denin K.

Jun 23, 2026

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Ryan P.

Jun 23, 2026

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Quick and easy oil change

Sonja U.

Jun 22, 2026

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Brian, Treznor, and Spencer were great! This is the second time I’ve been to this location and it’s both times been just the most pleasant experience. Everyone is so nice and outgoing. Much appreciated!

Pam

Jun 19, 2026

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Really excellent service. Super fast. Really professional

Demi L.

Jun 19, 2026

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Brian, Trenton, Cole and Joesph helped me with my oil change! They made it very fast and easy for me to get back on the road!

Will

Jun 17, 2026

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Claire C.

Jun 12, 2026

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Lily D.

Jun 10, 2026

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Friendly and great crew ! Would recommend

Lindsey K.

Jun 08, 2026

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Quick, friendly, polite. Been coming here for a couple years and will continue to do so

Samon N.

May 27, 2026

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Received an oil change today and brake light change. Two members were polite, knowledgeable, speedy and honest in their service. Swing by today!

Tash S.

May 23, 2026

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I cannot say enough good things about Brian at Jiffy Lube. I came in for an oil change and discovered that I only had cash and no card to pay with. Brian kindly suggested that I go next door to Walgreens and purchase a gift card. Unfortunately, they didn’t carry Jiffy Lube gift cards, so I ended up buying a Visa Vanilla gift card instead. When I returned, we found out that the funds on the card wouldn’t be available for another 46 minutes. It was over 80 degrees outside, and I had my two small children with me. Rather than making us sit and wait in the heat, Brian went above and beyond in a way I never expected-he used his personal credit card to cover my oil change so that my kids and I could get home comfortably. In a world where customer service often feels rushed and impersonal, Brian demonstrated genuine kindness, compassion, and exceptional professionalism. He didn’t just solve a problem; he cared about the people standing in front of him. His quick thinking, efficiency, and willingness to help turned what could have been a stressful situation into an experience I will never forget. Jiffy Lube is fortunate to have an employee like Brian representing their company. Thank you, Brian, for going the extra mile and showing what true customer service looks like. You earned a customer for life.

EitherOr

May 20, 2026

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Joey and Brian took great care of me, very speedy and great service, and helped me figure out a new digital system as well.

kyla H.

May 19, 2026

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Luca L.

May 16, 2026

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Joey, Spencer, Treznar were all fantastic.

Caroline P.

May 16, 2026

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Tristian and Dylan are bomb dogs ?????? they did a great job

Shanmugam S.

May 09, 2026

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Skye C.

May 05, 2026

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really fast, really nice guys

Jimbitts H.

May 02, 2026

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Jason M.

May 02, 2026

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Thanks Dillion, Joe and Spencer for your great service today and timely service. In and out in 15 minutes!

Mennen P.

May 02, 2026

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Dylan and Treznar provided excellent and professional performances throughout my visit. Very impressed.

Jeffrey W.

May 01, 2026

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Everyone that helped was knowledgeable and friendly. Did a great job and I’ll come back.

Adrienne C.

May 01, 2026

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Nico

Apr 30, 2026

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Jeffrey E.

Apr 29, 2026

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Great customer service all around.

Wambui W.

Apr 29, 2026

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Dylan, Spencer and Brian were perfect...great customer service and professionalism

Kirsten

Apr 28, 2026

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Perpetual S.

Apr 28, 2026

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Just left. Super experience. Friendly staff. I was in a long neglected car. It needed a lot. The up sell was totally value based, no pressure. When guy learned it was my wife’s car, he said tell her she can come in anytime for fluid top off, warning lights…. Redhead guy was my point of contact. Good dude.

Max B.

Apr 27, 2026

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Great service!

Kathryn N.

Apr 27, 2026

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Nate H.

Apr 27, 2026

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Dylan and tresnor did great

Brew

Feb 22, 2018

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Nice place