Customer Reviews for Jiffy Lube 4625 Monticello Ave. Suite B, Williamsburg, VA, 23188
Customers at Monticello Ave. Suite B talk about:
Customer service
Service speed
Trust
Workmanship quality
M D.
Feb 10, 2026
The General Manager, Kenny, is extremely helpful and honest! I took my son’s 2015 Kia in for a Transmission Fluid change and spoke with him. I told him my concern with the car not easily going into reverse. Kenny answered all of my questions and concerns. He explained to me that based on where and how the car’s transmission fluid was positioned, sealed beneath the car, that the dealership would be the one’s to change it. Kenny made a few excellent recommendations that I will request me when I take the car into the dealership. It’s good that they have Kenny onboard at Jiffy!
Bruce B.
Feb 01, 2026
Great job with oil change yesterday, upbeat attitude and quick turnaround despite snow/wind/cold!
Joseph H.
Dec 27, 2025
The manager is friendly, thorough and quickly got the service done. He came to me with two issues and I agreed that they needed to be corrected. The location is easy to get into and out of. I highly recommend the service here!
uneaque F.
Nov 21, 2025
They were really friendly and helpful, also very fast. Definitely my new place to get my oil changed.
Trevs_onit (.
Sep 27, 2025
One of the best experiences with a “stop and go” maintenance company. These guys were professional and ensured all maintenance was completed in a great time. To me, for someone that usually changes my oil myself, I don’t mind treating myself to this locations services once in a while to take a break. Trust their maintenance it’s professional!!
Kirk S.
Aug 22, 2025
James and his Starr are the best!
Reel J.
Aug 08, 2025
They did well! No problems! I added a tire rotation which could be handled at this location!
David D.
Jul 22, 2025
Courtnei G.
Jun 18, 2025
JL
Jun 08, 2025
I was preparing for a road trip and the team was great in getting my car tuned up, new tires and on my way. I've been driving for several days now and the car is running great. Thank you for the professionalism and service.
Jason J.
May 27, 2025
Alberto R.
May 27, 2025
The Oil change was completed fast and efficient. Both Shawn and Jovani were personable and helpful.
Anthony B.
May 24, 2025
Alberto R.
May 23, 2025
The oil change and compartment filter were done expeditiously. The employees are personable and experienced. I highly recommend this business!!
Trevor G.
May 06, 2025
James answered all of my questions and gave his best recommendation. He knew I was in a time crunch, and he and his team delivered. I am appreciative of this stellar service and I highly recommend jiffy lube to anyone.
Peter K.
Apr 21, 2025
Steve C.
Mar 08, 2025
I’ve used this location twice now. I usually use the dealer but it’s a long drive and thought I’d try Jiffy Lube since I had a coupon. Both times I was pleased with the service, wait time and price. Everyone is friendly. I’ll keep using them as it’s very convenient for me.
Catherine S.
Nov 14, 2024
Trevor and Team got me in and out in a jiffy! (Pun intended.) no gimmicky sales tactics, just straight forward and customer friendly. I was traveling through the area and needed an emergency oil change. No line so I popped in and was back on the road shortly thereafter.
Wade T.
Nov 05, 2024
Great and fast service. In and out in about 30 minutes. Very polite and professional crew.
Jamal W.
Oct 12, 2024
Good service. Good staff.
MarLo
Sep 24, 2024
I always receive excellent service at this Jiffy Lube location, no matter who is on staff. The employees are always friendly and professional. I would highly recommend this location.
Derrick
Sep 21, 2024
Great service!
Daniel W.
Sep 12, 2024
Jenny M.
Aug 29, 2024
I’m always hesitant to get my oil changed because of previous bad experiences and long wait times. I’m happy that I chose this jiffy lube today because the service was fast and exceptional! Now that I’ve found a place I can trust, I won’t wait so long for my next oil change :) Thank you Sean & Noah!
Heather M.
Jun 26, 2024
Had my tires rotated and oil changed in an old v10. Everyone was very kind. Trevor, and Brian finished the job in record time. (Not to mention they actually provided the service instead of trying to pull one over on me like a different business did...)
Jayne W.
Apr 30, 2024
The guys did a good job ???? and they all was super nice helpful
cynthia L.
Apr 16, 2024
Courteous service!!! Service with a smile!!!??
Kenneth W.
Mar 18, 2024
Bob W.
Mar 04, 2024
Very friendly staff, they quickly took care of my service needs.
John F.
Jan 29, 2024
????? 5-Star Review for Jiffy Lube - Exceptional Service from Tiffany and Team I recently visited Jiffy Lube and had an outstanding experience. Tiffany and her team provided exceptional service, and I highly recommend their services. From the moment I walked in, Tiffany greeted me with a warm and friendly smile. She and her team were incredibly helpful and went above and beyond to ensure that my visit was a positive one. Tiffany's knowledge and expertise were evident as she patiently answered all of my questions and provided detailed explanations of the services being performed on my vehicle. Her professionalism and attention to detail were truly impressive. Not only was the service top-notch, but the efficiency and timeliness were also remarkable. Tiffany and her team worked quickly to complete the necessary tasks, ensuring that I was back on the road in no time. I would like to express my sincere appreciation to Tiffany and the entire team at Jiffy Lube for their outstanding service. Their dedication to customer satisfaction is commendable, and they have definitely earned my trust and future business. If you're looking for a trustworthy and reliable auto service, I highly recommend visiting Jiffy Lube and asking for Tiffany and her team. You won't be disappointed! - John
Barbara C.
Jan 25, 2024
I went there to see if they could change my headlight bulb. I had called another business, but had more confidence in the Jiffy Lube employee I spoke with (he asked the right questions). I'm so glad I decided to go there. It was much less expensive than I thought it would be, so I got my oil changed too. Friendly, very helpful staff.
Tiffany P.
Jan 23, 2024
For all my customers I served over there I am now at the jiffy lube over on 2nd street in williamsburg. Feel free to come and see me again.