Customer Reviews for Jiffy Lube 1477 PETERS CREEK RD NW, ROANOKE, VA, 24017-2547

Got me out in 29 minutes

Best service around, Brian is the great guy

Great shop, very friendly, fast and clean, will go back to them !!!

My vehicle had driving issues and the Manager Brian explained very nicely in layman terms what repair is needed. It was late afternoon so I chose to be back the next day. As I returned a very knowledgeable and skilled technician Mr. James H. performed the installation. He also informed me that I needed another part in conjunction with the repair. He very nicely explained thoroughly the functions to me. So, I returned again to have the other part installed, also by the same technician James.H. I'm thrilled about how well my vehicle runs now.!! He also showed me what to look out for, potential upcoming issues as it is an older vehicle. What a thoughtful young man, and soo skilled.!! The whole staff working there was excellent and super friendly including Bill and Scott. I highly recommend this "Jiffy lube".!!! ??????( And the prices are very reasonable.)

Arrived at 12:10pm on a Monday, oil changed and back on the road by 12:30pm. These guys are ROCKSTARS !!!

Very friendly and helpfull staff.

Wonderful customer service and very professional. I highly recommend this location!

Friendly service, good prices, clean waiting room, coffee service in waiting room, clean restrooms

Very friendly and helpful.

Did a LOT of work on my car and got it back to me quick! Thank you all so much!

They got me in right away. When no repair was actually needed they just let me go. They were helpful and polite. It made me want to go back there when repair is actually needed.

This is the only place that I will ever go! I love and appreciate with respect every one of those guys, ?? percent!

This location is so efficient. The guys are friendly. I was able to get the oil changed on my big SUV during my lunch break. It was perfect for what I needed today. Will definitely be back.

Great service and helpful staff

This place is the best! Gabe and his team know their stuff. Had a pesky noise and they were patient and got to the root of the problem. I’ve gone to this place with a list of things as my car is old and time and time again I’m always back on the road riding nicely.

Gabriel saved the day when I ran into car trouble right in front of their shop an hour before closing. He and his coworkers went above and beyond to get me back on the road without having to wait in the cold for a ride or tow. Can't thank them enough.

Easy to deal with and got me checked out in a timely manner. Everyone was very polite

Dedicated individuals for now, who listen to what you want done and fix the issues, then allow you the opportunity to know other important problems they may or may not need to be addressed immediately. Thanks for being there jiffy lube!! Spare of the moment.

Jermaine the assistant manager was incredible. We walked in to have oil changed and was met with 3 super nice gentleman that worked there. They did a great job, professional and courteous. We will be back!!!

Have used the Peters Creek location for a number of years for regular oil changes and checkups. They have always done a fantastic job-they get you in and out quickly, are polite and professional, and let you know any problems they see without trying to sell you stuff you don't need. Johnny C was especially helpful with his professionalism and helped this old dude with a digital coupon. Thanks for all you do, Peters Creek Jiffy Lube

They are courteous, fast, reliable, and are truthful, will not tell you you need something that you don't need.

Gabe was extremely helpful in a time of need. Gave us quick answers and quick help. Would recommend him for any need you have!

Customer service, actual service, and prices are all great!

I have taken my car here for years. These are the best folks. They always do a great job! They are always as honest as the day is long. Always warm and friendly. Just a fantastic location. I wouldn't dream of going anywhere else.

These guys and girls are very polite and friendly and prices are great I highly recommend this shop for your needs if you are looking for respectful and courteous people.

These guys really know there stuff specially the inspector dude that's in the army. He really deserves the great work and we will be going back tomorrow to get him to inspect again to get the legit sticker since we failed but we got the tires and wipers done so it will pass now!

Great service and great price.. will definitely come back.. thanks

Awesome and fast!

The young man who put oil in my car on Sunday, February 4th, and unfortunately, I didn't get his name shame on me. He answered my questions about other things, and he was very knowledgeable, helpful, and very friendly. I will be back and suggest that others go there as well. Thanks again. Laverne Petty

Got me right in before a long trip. Great team. Thanks Brian!!!

The staff is very nice and helpful. Don made the experience that much better. Very helpful crew.

Great Service! Brian and Carl was very helpful and with their attention to detail they pointed out a very serious issue with my brakes and got it fixed in as soon as they could. They even stayed after work hours to finish up and I’m beyond grateful for them and JiffyLube! They were patient with me when i had any additional questions and was kind! Thank you Jiffy!

Brian was awesome!

Only waited 30mins to get my inspection done and out the door with great customer service will definitely be back for all services

Was so fast and nice 20mins .. done.. for an oil change on a Ford 150

Excellent service, quick and helpful. I take all our family vehicles there to Peters Creek