Customer Reviews for Jiffy Lube 2913 HWY 31 E., Tyler, TX, 75702
Customers at Hwy 31 E. talk about:
Customer service
Service speed
Trust
Affordability
Workmanship quality
Tony W.
Mar 25, 2026
Quick and concise.
Richard Z.
Mar 24, 2026
Was very happy with the service and kindness! And confident the job was done right!
Benjamin W.
Mar 17, 2026
Josh T.
Mar 16, 2026
I need my rear differential fluid replaced because I couldn’t do it on my own. They let me bring my own fluid which made it way cheaper. I informed them of some leaking transmission fluid. At first they didn’t seem like it was possible to fix without taking a lot of other parts off. I told them not to worry about it and I would address it later when I got home. They were able to fix the leak anyway which. They addressed all the issues and answered my questions. I was glad I came in. Saved me lots of time.
Stephanie J.
Mar 08, 2026
Brandy B.
Mar 04, 2026
Fast and friendly service
Abner G.
Mar 02, 2026
Those guys was a really nice,the Best part,not wait, it Just take a few minuts. Now on the road again!! Esos muchachos fueron muy amables,la mejor parte,no tuve que esperar solo tomo unos minutos, Ahora en el camino de nuevo!!
brandon H.
Mar 02, 2026
Wow just a fun time and a beautiful staff! Makes me happy!
Erika E.
Feb 28, 2026
Personable and reasonable price
william M.
Feb 27, 2026
They were very courteous and addressed all vehicle issues.
bob B.
Feb 24, 2026
jennifer K.
Feb 22, 2026
Just needed a blinker bulb changed, but they were fast and friendly service. Thank you so much
Carol R.
Feb 20, 2026
Pearlie M.
Feb 18, 2026
Jeff G.
Feb 11, 2026
Very quick and friendly!
Tyler A.
Jan 21, 2026
Excellent service and knowledge. Military discount is fire too!!!
Allie G.
Jan 16, 2026
I love this location with a passion. Everyone is amazing. The manager is the best as well as Tj and Noel!!!!!!
Scott S.
Jan 16, 2026
Ashton
Jan 08, 2026
Excellent!
Clifford S.
Dec 31, 2025
Great service & people!
Melinda K.
Dec 20, 2025
Excellent service. Answered all the questions I had.
DEBBIE D.
Dec 17, 2025
Excellent service. The only complaint is they didn't wipe down the seats which had oil residue along with the steering wheel. Also grease on drivers floor mat.
James J.
Dec 11, 2025
Quick professional service
Deseray H.
Nov 21, 2025
TJ was so kind and helpful, as were the other members who assisted but he really shined with his customer service and personality, it was a reasonable cost for excellent service, no harsh upselling, above and beyond
Richard M.
Nov 20, 2025
Greenssleeves L.
Nov 19, 2025
Friendly staff, quick service but really expensive.
Shorty F.
Nov 15, 2025
Ocean K.
Nov 15, 2025
Dick P.
Nov 14, 2025
Excellent service!
Peter S.
Nov 11, 2025
They were on the ball with their service. As I sat and waited in my vehicle, they were informative of their actions and very curtious.
Dagan T.
Nov 05, 2025
Great staff, done quick and efficient.
Kristy M.
Nov 05, 2025
Great service
Buck W.
Nov 05, 2025
Friendly, answered every question I came up with
Brotherjohn S.
Nov 04, 2025
Enjoyed the personal yet professional service TJ and the crew provided. Thanks jiffylube.
Terra C.
Nov 04, 2025
Amazing service and the employees are great! Reggie, the Manager, is super friendly and runs a great shop! The new guy from Kansas has amazing hair btw! My vehicle was complicated and they explained every step along the way!! They do need a different driveway tho. Pulling into this location can be a bit complicated from a dangerous highway! Reggie needs a direct driveway to their store!!!
Michael T.
Nov 02, 2025
Lexi M.
Oct 29, 2025
The guys were super friendly, very professional and did a thorough job. The daily was very nice, clean, and well kept. Would highly recommend!
Don H.
Oct 25, 2025
Federico G.
Oct 18, 2025
Dixie B.
Oct 17, 2025
They were very nice. They did great at breaking down the steps and the process of what I was getting done. I am only 18 so I was a little scared of being taken advantage of but the made me feel very comfortable and confident.
Edyie H.
Oct 15, 2025
Omg what an amazing staff they have there. They were absolutely the best. I'm making jiffy lube my go to car needs place. I was really stressed when I got there and the staff were so understanding and helpful. Thank You guys for making my life easier.
Nathan W.
Oct 15, 2025
Had one of the best experiences here getting my oil changed. Reggie was absolutely phenomenal in his etiquette, knowledge, and customer service. I’ll be returning here from here on out for any and all of the many services they offer. I genuinely left more knowledgeable and understanding of my vehicle, the condition it’s in, and steps I can take to extends its life. Amazing job!
Dave E.
Oct 13, 2025
Service was Excellent. Have not been to JL in a long time. I will definitely return and hope the JL closer to my house is ran as well as this experience was. I also appreciate the veterans discount.
Gale H.
Oct 11, 2025
I'd readily return to this Jiffy Lube the next time I need an oil change. The techs who worked on my van were all professional, kind, and inspired confidence in their work. They recommended certain needed services (most of which I knew were necessary), but they did not push. Overall, this trip was the most positive oil change experience I remember.
Robert W.
Oct 10, 2025
Amazing and caring staff
Laurence J.
Oct 04, 2025
The crew is very helpful and knowledgeable. I couldn't ask for a better oil change garage
Melinda H.
Oct 01, 2025
John B.
Sep 22, 2025
Just came in to get my tires rotated, and was met with a little bit of a wait. I was greeted by, who I can assume was, the manager. Reggie treated me well, and sent me on my way with my freshly rotated tires! Will be back again for sure!
John C.
Sep 18, 2025
The service was excellent and fast. We will definitely going to coming back.
Angel H.
Sep 17, 2025
Reggie and his team did such a wonderful job !! We were in and out to get our son oil changed they’re very friendly and good at what they do