Customer Reviews for Jiffy Lube 2913 HWY 31 E., Tyler, TX, 75702

Quick and concise.

Was very happy with the service and kindness! And confident the job was done right!

I need my rear differential fluid replaced because I couldn’t do it on my own. They let me bring my own fluid which made it way cheaper. I informed them of some leaking transmission fluid. At first they didn’t seem like it was possible to fix without taking a lot of other parts off. I told them not to worry about it and I would address it later when I got home. They were able to fix the leak anyway which. They addressed all the issues and answered my questions. I was glad I came in. Saved me lots of time.

Fast and friendly service

Those guys was a really nice,the Best part,not wait, it Just take a few minuts. Now on the road again!! Esos muchachos fueron muy amables,la mejor parte,no tuve que esperar solo tomo unos minutos, Ahora en el camino de nuevo!!

Wow just a fun time and a beautiful staff! Makes me happy!

Personable and reasonable price

They were very courteous and addressed all vehicle issues.

Just needed a blinker bulb changed, but they were fast and friendly service. Thank you so much

Very quick and friendly!

Excellent service and knowledge. Military discount is fire too!!!

I love this location with a passion. Everyone is amazing. The manager is the best as well as Tj and Noel!!!!!!

Excellent!

Great service & people!

Excellent service. Answered all the questions I had.

Excellent service. The only complaint is they didn't wipe down the seats which had oil residue along with the steering wheel. Also grease on drivers floor mat.

Quick professional service

TJ was so kind and helpful, as were the other members who assisted but he really shined with his customer service and personality, it was a reasonable cost for excellent service, no harsh upselling, above and beyond

Friendly staff, quick service but really expensive.

Excellent service!

They were on the ball with their service. As I sat and waited in my vehicle, they were informative of their actions and very curtious.

Great staff, done quick and efficient.

Great service

Friendly, answered every question I came up with

Enjoyed the personal yet professional service TJ and the crew provided. Thanks jiffylube.

Amazing service and the employees are great! Reggie, the Manager, is super friendly and runs a great shop! The new guy from Kansas has amazing hair btw! My vehicle was complicated and they explained every step along the way!! They do need a different driveway tho. Pulling into this location can be a bit complicated from a dangerous highway! Reggie needs a direct driveway to their store!!!

The guys were super friendly, very professional and did a thorough job. The daily was very nice, clean, and well kept. Would highly recommend!

They were very nice. They did great at breaking down the steps and the process of what I was getting done. I am only 18 so I was a little scared of being taken advantage of but the made me feel very comfortable and confident.

Omg what an amazing staff they have there. They were absolutely the best. I'm making jiffy lube my go to car needs place. I was really stressed when I got there and the staff were so understanding and helpful. Thank You guys for making my life easier.

Had one of the best experiences here getting my oil changed. Reggie was absolutely phenomenal in his etiquette, knowledge, and customer service. I’ll be returning here from here on out for any and all of the many services they offer. I genuinely left more knowledgeable and understanding of my vehicle, the condition it’s in, and steps I can take to extends its life. Amazing job!

Service was Excellent. Have not been to JL in a long time. I will definitely return and hope the JL closer to my house is ran as well as this experience was. I also appreciate the veterans discount.

I'd readily return to this Jiffy Lube the next time I need an oil change. The techs who worked on my van were all professional, kind, and inspired confidence in their work. They recommended certain needed services (most of which I knew were necessary), but they did not push. Overall, this trip was the most positive oil change experience I remember.

Amazing and caring staff

The crew is very helpful and knowledgeable. I couldn't ask for a better oil change garage

Just came in to get my tires rotated, and was met with a little bit of a wait. I was greeted by, who I can assume was, the manager. Reggie treated me well, and sent me on my way with my freshly rotated tires! Will be back again for sure!

The service was excellent and fast. We will definitely going to coming back.

Reggie and his team did such a wonderful job !! We were in and out to get our son oil changed they’re very friendly and good at what they do