Customer Reviews for Jiffy Lube 9318 POTRANCO ROAD, SAN ANTONIO, TX, 78251

I was so impressed by the service I received from Cesar and his team! Friendly, efficient, and most of all HONEST! I found a coupon online, but when I initially showed it to Cesar he said that each location had different coupons based on ownership. He then took me to their website to show me what coupons were available. By the time I pulled my car around to the bay, he had already looked again at coupons and found the one I did only to see that he could accept it. Who does that???? I'll tell you this location and Cesar and his team! Without a doubt I will now be going there for my oil changes. He went the extra mile. He totally looked out for me the customer! KUDOS!!!

Great fast service

Fabian and Andrew did a great job in making sure my car was taken care of. Fabian was patient with me and helped me understand what was needed. Thank you both!

I had a great experience at Jiffy Lube! Jalen, the manager, and Christian provided outstanding customer service from the moment I arrived. They were both knowledgeable, friendly, and incredibly helpful, taking the time to answer my questions and explain everything clearly. My oil change was completed quickly without making me feel rushed, and the entire process was smooth and stress-free. It’s refreshing to find a team that is both professional and genuinely cares about their customers. I truly appreciate the excellent service and will definitely be returning for my future vehicle maintenance. Highly recommend this Jiffy Lube location!

Best experience ever!! Fabulous customer service and Fabian was very helpful! Thank you for your patience and support! Definitely coming back for all of my services. Never going back to the dealership

Fabian and Drew did amazing everyone was incredibly polite Hoover is running an excellent service location. Really smooth effortless process.

Precise customer service from start to finish!!!!????????????

Fabian was very respectful and customer service skills top tier.

Amazing service, fast and well done.

Teresa, Chris, and Trey did an excellent job. They were quick, professional, and very thorough with my oil change. They took the time to explain everything and gave me great advice about my vehicle’s maintenance needs. Based on their recommendations, I went ahead and replaced a few filters and had the differential fluid serviced as well. I really appreciated their honesty, knowledge, and attention to detail. Highly recommend! ?????

Great service by Team!

Tremond is the goat, super nice. Love this shop, my alignment was a fair price and done quickly.

Friendly & fast service

Fast and good customer service! Plus they are not afraid to throw in an extra discount to help you with the price! They did a great job!

Brought my 1987 Pontiac Fiero here for an oil change. Brought my own filter as not many places will carry it anymore. Service was done quick and efficiently!

Always great and efficient service especially Fabian . This is my favorite location even tho there’s one closer to me. Go check them out.

Quick, efficient, and a goid pricr

Great service. Great manager and staff.Clean waiting room.

Visited the shop for exhaust fluid and left with that and an oil change within 20 minutes. I did not even need to leave my truck. Received a great deal too. Andrew, David and the gang were fantastic.

As always Jiffy Lube staff is friendly and very helpful! Jaylen and team took excellent care of me today.

Trey took care of me from start to finish. Informed me through every step that they were working on. Including finding the birds nest with 4 unhatched eggs

10/10 recommend. Best service experience.?

Great service always… Staff is here to help!!!

Called first to ask if they could diagnose the vehicle problem,Fabian explained what they could do. I arrived and got in line and Fabian immediately came to my vehicle. He was very kind and courteous walked me to wait area. Vehicle was checked and he explained the charges I asked questions and he answered all of them. While vehicle was being worked on staff come in and out for water or coffee and they all asked if I needed anything.. Fabian and staff were great and courteous walked. I will take vehicle there again. It’s a bit pricey but of course I know why. Thanks again ????

Definitely a better experience than the other Jiffy Lubes I have encountered. Thank you!

Rapidez y efectividad en el cambio de aceite,excelente atención al cliente

This location is really the best! They are so professional, kind and courteous every-time I take my car in to get looked at even if it’s just checking my tire pressure! They never make me feel like I’m bothering them even for the little things. Thanks jiffy lube!

Efficient, professional, friendly . With coupons it is a very good value.

They did well and I appreciate the good service today

I went in with a flat tire and my babies . Trey was able to help with a patch and get us back on the road in time for lunch . The man with a beanie kept conversation while we waited . Great experience and didnt wait long at all. Thank yall!!!! :)

Stopped in for my vehicle inspection. Leo was kind and helpful. All the guys were friendly and I even returned a week later to thank Leo again but he was at lunch so I left a tip for him with Michael to pass on. Thanks guys for great service!