Customer Reviews for Jiffy Lube 9318 POTRANCO ROAD, SAN ANTONIO, TX, 78251

This our first time coming to this location and were beyond satisfied! The mechanics treated us with respect and were very polite and professional! They explained everything that needed to be done in our vehicle! Excellent job done! We will definitely be returning to this Jiffy Lube location!

The individuals working today, 9/10,2026, were personable, knowledgeable, and got the job done quickly and efficiently. Thank you for all you do!

I love not having to wait a long time for services on my oil change.

This is location is one of the best for quick service, quick analysis with explanation as to needs of your car. No upsale going on.

Did an excellent job on my vehicle

Crazy fast and friendly service for an oil change! Gave me some quotes on recommended services but weren’t pushy on sales! Thank you ??

Stopped by, cuz I saw no cars in line. I think I was out in 25 minutes. Good job

Friendly staff

Personnel Cesar and Andrew provided the best customer service; very knowledgeable, helpful, respectful individuals. I highly recommend both of them and their location. I will definitely bring my vehicles at this location for service. Thank you Gentlemen and as always: “STAY BLESSED”

Oil change and headlight restoration . I bought the lifetime headlight restoration years back and keeps my vehicle looking great

Great place for car service

The team provided knowledgeable, friendly customer service and got me on my way quickly. Highly recommend the Potranco location!

Great service and took care of me in 15 min

I had a long morning and my car kept telling me oil change needed. I had two hungry kids but I saw the bay was empty. I stopped and they service was amazing! They had us in and out quickly! For this tiered mom, that meant a lot! Thanks for going above and beyond with a coupon! Made my day!

I was so impressed by the service I received from Cesar and his team! Friendly, efficient, and most of all HONEST! I found a coupon online, but when I initially showed it to Cesar he said that each location had different coupons based on ownership. He then took me to their website to show me what coupons were available. By the time I pulled my car around to the bay, he had already looked again at coupons and found the one I did only to see that he could accept it. Who does that???? I'll tell you this location and Cesar and his team! Without a doubt I will now be going there for my oil changes. He went the extra mile. He totally looked out for me the customer! KUDOS!!!

Great fast service

Fabian and Andrew did a great job in making sure my car was taken care of. Fabian was patient with me and helped me understand what was needed. Thank you both!

I had a great experience at Jiffy Lube! Jalen, the manager, and Christian provided outstanding customer service from the moment I arrived. They were both knowledgeable, friendly, and incredibly helpful, taking the time to answer my questions and explain everything clearly. My oil change was completed quickly without making me feel rushed, and the entire process was smooth and stress-free. It’s refreshing to find a team that is both professional and genuinely cares about their customers. I truly appreciate the excellent service and will definitely be returning for my future vehicle maintenance. Highly recommend this Jiffy Lube location!

Best experience ever!! Fabulous customer service and Fabian was very helpful! Thank you for your patience and support! Definitely coming back for all of my services. Never going back to the dealership

Fabian and Drew did amazing everyone was incredibly polite Hoover is running an excellent service location. Really smooth effortless process.

Precise customer service from start to finish!!!!????????????

Fabian was very respectful and customer service skills top tier.

Amazing service, fast and well done.

Teresa, Chris, and Trey did an excellent job. They were quick, professional, and very thorough with my oil change. They took the time to explain everything and gave me great advice about my vehicle’s maintenance needs. Based on their recommendations, I went ahead and replaced a few filters and had the differential fluid serviced as well. I really appreciated their honesty, knowledge, and attention to detail. Highly recommend! ?????

Great service by Team!

Tremond is the goat, super nice. Love this shop, my alignment was a fair price and done quickly.

Friendly & fast service

Fast and good customer service! Plus they are not afraid to throw in an extra discount to help you with the price! They did a great job!

Brought my 1987 Pontiac Fiero here for an oil change. Brought my own filter as not many places will carry it anymore. Service was done quick and efficiently!

Always great and efficient service especially Fabian . This is my favorite location even tho there’s one closer to me. Go check them out.

Quick, efficient, and a goid pricr

Great service. Great manager and staff.Clean waiting room.