Customer Reviews for Jiffy Lube 118 E. Richey Rd., Houston, TX, 77073

The first time there everyone was very friendly. They explained that they were going to have the Air filter change .needed tires replaced 10,000 miles.

Everyone was friendly and offered suggestions.

Guys were great doing my oil change and car inspection!

Today I had some noise coming from my front end. Wendall was so patient with my car, he was accurate in diagnosising my issue. He was very polite and fixed everything. It took a while to complete the task. He kept me abreast of everything through the day. He was professional and sympathetic to the needs of my vehicle. I will come back for all my care for my vehicle. Thank you so much, Wendall for all your help and going above and beyond. I am one satisfied customer.

Someone i know placed my rear rotors on the wrong side and the guy that i assume to be the manager noticed it. I have been to several other shops since having them replaced and he's the first to notice. Now my vehicle doesnt have a drag to it (and I verified on you tube what an incorrect rotor looks like and he was spot on). His expertise is greatly appreciated. The only thing i didnt get was his name...which I am bad at remembering. Thank you for caring! Pic is BEFORE bring corrected. I cant believe several people missed it at other companies.

The staff was very knowledgeable, welcoming, and overall great service

Great customer service by Maurice and his team!

Excelente servicio

Went this morning to get a state inspection done and the employees were very quick and polite. In and out before the morning rush. Thank you ??

Great customer service, and the manager is a gentleman, clean and nice place, I'm satisfied, thank you ??

They was fast paced and honest great crew all around

I want to take the time to thank the staff at this Jiffy Lube location for going above and beyond to ensure that I received excellent customer service. Especially the manager, Waylon (I believe was his name). I definitely would recommend Jiffy Lube to anyone. Thank you.

They worked on my car asap. I had a problem with the splash guard. They fixed it. Changed bulb, checked the tires, brakes and shocks. And the coupon was applied too. I'm happy. This is a great location.

Excellent customer service !!

I had the best service at this location! Everyone was friendly, the service was fast & they were m very informative. I don’t even live on this side of town and will be bringing my car back!

Staff is personable, professional and knowledgeable of everything I need for my vehicle. Definitely my go to place.

Took a Toyota Prius 2008 for inspection.

Everyone was super nice and helpful 10/10 service, was fast too! I’ll definitely be back, thanks for the oil change!

They were prompt and very knowledgeable. The building was also very clean to top it off

They always do a great job. Fast and easy

Wait time for checking car for needed parts is greater than Chevy dealership. At lease 2 hours for dealership shorter from Jiffy lube. THANKS

Went in to get my inspection done. It was very quick and easy and the associates that I dealt with were very professional.

Came here to get my rotors and brakes replaced. The whole team was coherent, cohesive and with great hospitality service. Thanks y’all for helping me out 5/7/2026

Fast oil change, went above and beyond! Great customer service and polite ?? Thank yall again!

????? "Jiffy Lube absolutely crushed it! Huge shoutout to Mr. Jack Armstrong – not only is he a fantastic PR person, but he’s also a true CRM expert. He made the whole experience smooth, personal, and stress-free. I was so impressed that I’ve now moved all of my cars over to them. If you want a team that actually cares and knows how to treat customers right, this is the place. Thanks, Jack and the whole Jiffy Lube team!" Special Thank you for the manager Mr. Adam who is really a wonderful

It was ok could been better if they didn't forget about replacing our windshield wipers blades

They were quick and when over with me things that might need to be done to my car

Quick business on a Saturday morning, fastest state inspection I've ever gotten. Speedy techs got to work as soon as I drove up. Great location with awesome people. Very clean lobby.

Fast and efficient service 100 % recommended. Im thinking Tuesdays are the days to go and get your car serviced. Very nice and friendly staff place was nice and clean.

Great service

Perfect service with highly quality and friendly!

Had great experience while wait for my oil change