Customer Reviews for Jiffy Lube 14531 MEMORIAL DR, HOUSTON, TX, 77079-5428

Very professional and polite, but wait was over an hour.

Great atmosphere & vibes from this location, I was only there for an inspection. The crew was well groomed and professional. They didn’t offer additional services I didn’t need. There was no wait time, and I was out within 10 minutes. The manager and his crew mates were very kind, would recommend to others to come.

Everyone was nice and helpful they where really fast And the man at the front looked like Jake Gyllenhaal he is handsome

OUTSTANDING service! In and out in 15 minutes. Staff was extremely friendly and thorough. I will definitely be back!

Came by for my inspection. Great service, would come back!

Shop Manager and Ian was excellent!

Fast and easy state inspection! I was in and out in less than 15 minutes.

Super courteous and efficient. Nice clean waiting room and cold bottled water, complementary.

Great job today. I had my oil changed and an inspection.

Very good customer care

Great experience!! Wonderful and kind people to help. Will definitely recommend and be back !! ??

I did inspections with them for past several years. Honest team and great services.

Customer service was great!

Great staff! Destiny was very helpful and accommodating to my urgent need. Would go back

Today was very good. I just have one comment…they didn’t have differential oil for my truck in stock

Great service even with an almost full lobby and great at updating on my future car needs. Emissions test

Always a pleasant experience at the Jiffy Lube on Memorial Drive. Shout out to Destiny especially. She is knowledgeable, professional and has outstanding customer service skills. She is definitely an exceptional Team Member and deserves a raise!

I disliked that the technician pulled my engine air filter and cabin air filter with a view to sell additional services when I came in for a state inspection. A technician once broke the glove box trying to access the cabin air filter so I would prefer if they never even looked at this or at least asked before trying. As I will NEVER pay jiffy lube to perform these services, I’d rather if they just left these items alone and got me out faster.

Very friendly people and excellent service

Fantastic service to entire crew, especially Colt

Clean location, both inside and in the work zones. Professional and courteous staff. No pressure sales yet very informative to let the customer make their decision.

I went to Jiffy Lube for a oil change and they did a great job, pretty fast service, nice workers very polite and understanding they made sure my car was running great and I highly recommend going to the one on 52nd, great community that helps your car needs.

Fast, friendly and professional. Thank you!

Mark, was awesome! Mark was very attentive, honest and professional. I pulled up for an emissions test and never had to step one foot out of my car, Mark, handled everything from doing the testing to processing my payment; he even informed me of Jiffy Lube’s awesome email promos/discounts for oil changes and other car services! I will certainly return back to this location ???? #A+customerExperience #Thanks_Mark

I was not having a good morning. The folks here were super nice, Polite, patient and really helped turn my day around. THANK YOU!

Prompt service and clear explanation of the work that was done. Will definitely go back!

I came here for inspection. They took me in fast. I feel comfortable because they don’t pressure me to buy anything before passing my car inspection. In and out about 20 minutes.

Everyone was amazing! I really appreciate how fast and efficient the service was. Thank you all so much!

What a lovely surprise! Customer service with manners and a smile. Thank you for all your help Traeveon. You too, Arthur!

I came in for a top up for my son's vehicle and Cody was so helpful and informative that I came the next day and did an oil change and rear differential oil change.

The SM was amazing

Very impressive Jiffy Lube. They were busy, but worked quickly! Equally important, they were kind to each customer.