Customer Reviews for Jiffy Lube 11426 RANCH RD. 620 NORTH, AUSTIN, TX, 78726

Staff was good and helpful

They truly exceeded our expectations! The team was incredibly helpful and went above and beyond to accommodate everything we needed. This is by far the best Jiffy Lube in Austin. We’ll gladly make the drive to this location every time because they genuinely care about their customers and make sure you’re well taken care of.

This Jiffy Lube went above and beyond for us. They stayed open late to replace our brakes and rotors and never made us feel like we were inconveniencing them. The team worked incredibly hard and genuinely cared about making sure we were taken care of. Their customer service, professionalism, and dedication really stood out. I highly recommend this Jiffy Lube and will definitely be coming back for future service!

Ben was great at this jiffy lube location! He was highly knowledgeable. He was also honest: my air filter didn’t need to be changed and this location wasn’t equipped to change the transmission fluid so they didn’t charge me for those services. Can say enough about Ben. He is above and beyond and I’d certainly work with him again.

????? Exceptional Service – Above and Beyond! I called Ben, the General Manager, after the exhaust on my Camaro came loose and asked if there was any way he could help. Without hesitation, he said, "Come on in." When I arrived, Ben and Eric, one of the technicians, greeted me like family. They immediately put my Camaro on the lift, diagnosed the problem, and had my exhaust fixed in about 10 minutes. When I asked what I owed, they wouldn't let me pay. In today's world, that kind of honesty, generosity, and customer service is incredibly rare. If every repair shop treated people the way Ben and Eric do, the automotive industry would be a much better place. They've earned my respect and my business for life. I highly recommend them to anyone looking for a shop that truly cares about its customers. Thank you, Ben and Eric—you guys are absolute legends!

They were competent, kind, and transparent at every step. Erick, their master mechanic, can handle heavier repairs than the average Jiffy Lube. Well worth coming out of your way to visit.

I went there this Wednesday to get my inspection sticker and I got serviced by Mr. Troy . This veteran hands down one of the most welcoming person I’ve known . The guys here were all on the same page working like a machine ! This is the second time I’ve got my inspection by Mr.Troy always pleasant to see him there taking pride in what he does . That older generation is quite special in my books . They speak with respect to you , acknowledge you and make you feel genuinely cared for. The process was smooth . Might take a little longer but Mr. Troy was working in this Texas heat with no complaining back to back cars . Just a pure smile that was truly felt when he was guiding our truck out and asking us to come back again . Jiffy lube this guy is amazing I just wanted to give him a shout out ?? that’s customer service at its core . In a society where customer service is no more . Having people like this on your team really is a blessing. Deep down us customers are always very appreciative of the way you treat us. That creates loyalty towards a brand . You will have my business Jiffy lube

They always do an amazing job on everything, I’ve had my oil changed, new tires, starter replaced and brake work done. All the mechanics know me by name, The best customer service and car service. 10 stars! ??

So many reasons that I’m glad I moved back to Texas one of the biggest… the kindness. The guys at this Jiffy Lube were so awesome. I don’t feel like the last 10 years that I lived in Arizona. I was able to get one proper oil change or be treated with respect and they went above and beyond thank you so much Ben and Thomas! And everyone working today!!

Very nice

I came in for an oil change and had an awesome experience with Thomas! It took like 10 minutes (maybe less) to get everything done, and I showed him my air filter that I knew needed to be replaced after 100K miles (oops) and he gave me a nice discount because he understood the importance of clean air (which I obviously don’t). Thank you for saving my engine and my lungs, Thomas. 10/10

Very quick and easy service!

I hope this is the right location on fm 620. Stopped in due to a fallen engine shield under my car, dragging. The guys were so helpful and took me in right away. Removed the part for me at no charge. Took less than 10-15 minutes. So grateful for their help! Great service. Highly recommend Jiffy Lube.

Awesome service!

We are currently traveling cross-country in our Class B RV and had a fantastic experience at this Jiffy Lube. We had originally scheduled an oil change with a dealership, but when we arrived for our appointment, they told us it would take four hours, so we decided to leave. We are so glad we found this Jiffy Lube instead! They got us in immediately, and the entire service was completed in under 25 minutes. They handled the oil change, changed our wipers, and topped off our radiator fluid with ease. The team was extremely professional and very friendly throughout the process. They even provided a veterans discount for my husband, which was truly appreciated. If you’re traveling and need efficient, high-quality care for your vehicle, I highly recommend this location. We couldn't be happier with the service!

Mechs were super chill, informed me that my previous oil change was over filled

The guys here are good! There quick and straight foward

Very friendly staff helpful and super knowledgeable

So fast. Excellent work.

Very helpful, fixed our issue quickly and efficiently!

Ben, Yasir, and the other guys at the 620 location were great! They are courteous and inform you of the work being done every step of the way. The tune-up has my 2007 Toyota Camry running like a charm! Even had headlight restoration done and it looks amazing. Thanks guys!!

Solid guys, helped me out a bunch

Quick friendly efficient! The best! Highly recommended!!!

Whenever I need an oil change I always go to this jiffy lube specifically because Shane is very thorough and takes his time ensuring my car is performing at peak optimal condition! Would definitely recommend

Quick and easy service!! Had me out in 10 minutes!

I 100% would recommend anyone getting an oil change to this Jiffy Lube. All the guys here were incredibly nice and patient with me. They didn’t have the oil I need it in house, but got the exact oil. My car required in less than 10 minutes delivered. They worked so hard and so fast and with a smile on their face, I’m definitely taking all three of my cars here For oil changes from now on.

Oil change experience was a blessing! They were fast and professional

What a great experience! I went to get my headlights restored. The service was quick, the price was reasonable and my headlights look brand new! The technicians (Yasir and Thomas) were fantastic. Highly recommend!

Came in for a brake check and oil change, left with peace of mind. Amazing, quick, and professional service. My new go to location! Thanks y'all!

This was the best Jiffy Lube experience ever. I went in for an oil change and inspection. After originally telling me the inspection guy was at lunch and I had to come back later, the guy did my inspection during his lunch break. Everyone was friendly and helpful. Went above and beyond and didn’t try to upsell me stuff I didn’t need. There should be a way to tip them.

Friendly and speedy service

Professional, friendly, service was accomplished quickly as promised!

Great service.

LOVE THIS LOCATION! VERY HELPFUL AND FRIENDLY. IT WAS A PLEASURE TO DEAL WITH THEM.

Excelent service, Thanks you

Great service! Friendly and informative!

Excellent service. James was helpful and kind.

Yasir was amazing, super friendly, fast and efficient. Him and his team are great, i highly recommend. They had me in and out for an oil change

Normally, I would only use a Jiffy Lube for an oil change... but the young man I met at this Jiffy Lube seemed well informed and had a grasp on more complicated issues such as what was going on with my transmissions. As a former racer and being savvy in the way of autos myself, I often feared taking this complicated issue to a Jiffy Lube... but I could tell Erik knew what he was talking about. so I jumped in and trusted him. I am very satisfied with his knowledge and the quality of service I received at this Jiffy Lube... so much so that I will return to Erik again the next time I need quality service.

Fast and great service

I had a great experience at Jiffy Lube for my recent oil change. The service was quick, efficient, and very professional. The team made sure everything was checked and explained clearly, which gave me a lot of confidence in their work. I especially want to appreciate Yasir who was incredibly cooperative and friendly throughout the process. They took the time to answer my questions and made sure I felt comfortable with everything being done to my car. Overall, I’m very satisfied and would definitely recommend this location to anyone looking for reliable and customer-focused car care.

After having a less than 5 star experience at a similiar place down the road, I visited this one being the next closest franchise. I was very pleased with the service. They did what the other place could not. Ever since I have driven further to come to this jiffy lube and have had a good experience each time. They're quick. I have yet to wait for service. I normally come before rush hour traffic. I recommend this particular store to everyone with a vehicle and short on time.