Customer Reviews for Jiffy Lube 1806 E RIVERSIDE DR, AUSTIN, TX, 78741-1322

Lou was so helpful and kind! I needed a brake light replaced but they didn’t have the bulb I needed so he told me if I went down the street to buy it and came back, he’d still just replace it for me — free of charge. I know it was a quick change but it was still so nice of him!

Great customer service! The oil change was completed in a reasonable time. Definitely recommend.

Super friendly and professional!

Everyone there took care of me good team!

Lou and the team were incredible.

Excellent service, fast and reliable

Had a quick and great experience with Lou today! (I think his name was Lou, I don’t remember because I’m doing this over 12 hours later ??). My car alerted me to low tire pressure, I pulled up and was immediately attended to. Checked all 4 of my tires even though the scar specified which one, just to be sure. In and out in less than 10 minutes and no charge. Appreciated it!

This place rules. Getting an oil change is always a quick here, I don't even have a long enough wait to go get a coffee. The owner is friendly and the crew is awesome. It's also nice that they don't try to upsell you on stuff you don't need.

The team at this location was fast, skilled, and cool. Highly recommend.

Fantastic customer service! Helped us with a flat tire.

JJ & Margarito were great! They took off my front chin spoiler that was hanging for no charge when other shops were quoting me for a whole new bumper

The inspector was out and the team was able to get me in and out fast with another inspection certified member of the crew. What a help because I work often and late! Thanks Jiffy Lube Riverside

Always easy and quick

Great experience

Jiffy lou & Gary @ jiffy lube are my boys

I’m so grateful to this team today. Lou and Gary were both above and beyond unbelievable. Customer service on another level. The state inspector was out sick. Lou worked with me calling other locations, to see if he could help me get it done even if they couldn’t help me. While this was happening, one of the other team members, Gary, ended up having an opportunity to double duty, and pop over to help me make it happen. They filled my tires with air, replaced my missing tire cap... They were helpful, kind, patient… they didn’t have to make it happen annd they did. AND all this in a service they make no profit on! 10/10.

Lou was super helpful with great customer service. He helped us with our tire pressure. Will definitely be coming back

Excellent experience, big thanks to Lou for his help along with the whole team!

Lou and the crew have always taken good care of my car each time I have came to get an oil change. Everyone is knowledgeable and professional. Definitely appreciate them. I’ll be back for sure.

Great experience Ricky and Sean worked on my car they were quick and knowledgeable and kristi was amazing as well

Lou was great help today! Thanks so much for the quick oil change and complimentary fluid top-off.

Great team, professional and enjoyable.

Above and beyond

Lou , is always amazing

Fantastic service. I was in at 8:15am and out at 8:30am. They verified everything service with me and made sure I was up to date with my levels.

Mr. Gary was great. Handled my car in a jiffy. The, Will recommend.

Shoutout to the staff and especially Gary for helping me out with my car. I went in for an oil change and he notified me that my transmission fluid was leaking everywhere but they couldn’t pinpoint where the leak was from. It was so bad that they wanted me to tow my car back to my apartment, but they topped me off for free so I could make it home. I contacted a mechanic to fix my car and everything is fine now. Really glad they helped me catch that early before my transmission became permanently damaged! I’ve also gotten my oil changed here by Kristie and had a great experience. 10/10 sweet and honest staff at this location!!!

Great service everyone is so sweet!

I got an oil change and the staff was extremely kind and helpful! Super quick service as well!

It was bright and early and Lou (the assistant manager) was wonderful! Not only did he help me put air in my tires but also advised me about changing my tires due to their condition. He patiently explained where exactly on the tires he’s seeing the issue and informed me of the risk & gave me advice. Would definitely stop by again!

Lou showed me ph findings on the fluids that helped me see the condition it was in, and helped choose the right fluids for the car. Great experience. Very friendly.

Stand and Lou were amazing and got me in and out very quick

Very nice people. Honest about opinions o whether or not air filters need changed. Quick and efficient.

Great experience! Lou was super knowledgeable and helpful!