Customer Reviews for Jiffy Lube 4810 MATLOCK ROAD, ARLINGTON, TX, 76018-1010
Customers at Matlock Road talk about:
Customer service
Service speed
Trust
Workmanship quality
Value
Tammy P.
Mar 28, 2026
AJ , Adrian, Ryan , Eric were the most professional and polite service men I have ever come across. Teamwork was exceptional.This is what's needed most in these types of services. I recommended my family member to come to see AJ for her oil change. Keep doing the good that you do. Thanks a bunch service men?????
Courtney M.
Mar 28, 2026
Very professional and prompt technicians. I was in and out very quickly. Will definitely be visiting this location for all my car service needs in the future. ??????????
C S.
Mar 26, 2026
EVERYONE HERE WAS AMAZING AS ALWAYS. this is literally the only place I like to go to get my inspection and oil change done!
Ashley D.
Mar 21, 2026
Jason was friendly and tbe crew was very helpful and full of life! Thank you for the extra information about my car! Nobody ever mentioned any of it to me!
Barbara S.
Mar 21, 2026
Great customer service.
John D.
Mar 21, 2026
Very good service. Friendly work crew. I have been going here on and off for over 10 years.
Jo B.
Mar 19, 2026
Samantha C.
Mar 13, 2026
Employees were nice and informative!
James
Mar 13, 2026
Robert F.
Mar 09, 2026
Mandie R.
Mar 08, 2026
Great service and employees! Easy and quick in and out! Making this my new oil change spot ??
Juana C.
Mar 07, 2026
Today was my second time going to Jiffy Lube at Mansfield, and Nicholas and the rest of the team were able to get me in and out. Very nice polite people and will help you with any questions you have about your vehicle. They have taken really good care of my jeep and I have not had any problems since going with them. Also always check your email for coupons! Both times I’ve been there I’ve had my oil change discounted:)
Billie B.
Mar 07, 2026
Aaron N.
Mar 03, 2026
I’ve been coming to this Jiffy Lube for my oil changes and they always take great care of me. The whole crew is down to earth, professional, and you can tell they genuinely care about doing the job right. They don’t rush you, they explain things clearly, and they take pride in their work. It’s hard to find honest, solid auto service these days — these guys deliver every time. 5 stars.
Alex S.
Mar 02, 2026
Victoria G.
Mar 01, 2026
Adrian and the staff were super friendly and professional! They were noticeably busy and set realistic expectations with a smile. Thank you!
Will B.
Feb 19, 2026
Great team, fast, professional, great people. Never had a bad experience and I’m here often for fleet service.
Kendra B.
Feb 12, 2026
Great service!!
1ivygirl
Jan 29, 2026
Jason was amazing and took really good care of me. I love this location. The staff is always so friendly.
Amari B.
Jan 29, 2026
Jason was amazing. Got me in and out in a timely manner and had great customer service!
Cynthia A.
Jan 24, 2026
Amazing service at Jiffy Lube! The staff was friendly, attentive, and got everything done quickly. As a woman, I don’t always feel comfortable at car service shops, but they made me feel safe, respected, and well taken care of. Highly recommend!
Akita M.
Jan 23, 2026
Jason E.
Jan 21, 2026
I got my oil changed here today. McKinley was friendly and Eric made the experience quick and comfortable. They even offered me a water while I was waiting! I will be back!
Lesley L.
Jan 21, 2026
Nolita R.
Jan 21, 2026
Jason E and McKinley was very kind and helpful. They answered my questions and were very patient with me. I’ll be back.
Chris P.
Jan 19, 2026
Antonia M.
Jan 16, 2026
Sammy J.
Jan 16, 2026
Great guys, great service. I think genuinely the best jiffy lube ive ever been to.
James W.
Jan 14, 2026
Help me get my oil changed when other stores refused me because of the special car I had
Florence D.
Jan 11, 2026
Fazal K.
Jan 10, 2026
Brian M.
Jan 10, 2026
Very quick and professional
Thomas N.
Jan 04, 2026
Quick state inspection Place
Ke’Aaron
Jan 04, 2026
Great service will recommend to friends and family
Ryan T.
Dec 24, 2025
Fast quick service!
LUCKY9999 L.
Dec 22, 2025
The staff were very enthusiastic and attentive.
MZ C.
Dec 13, 2025
This was my first time and Jiffy Lube & I will come back. The service was very efficient and convenient, I didn’t have to leave my vehicle. The staff was very friendly, knowledgeable and courteous. I would recommend.
Coral G.
Dec 12, 2025
Car inspection was fast and easy. Adrian and everyone I spoke to were professional and kind. Didn't even havw to leave my car.
Haley V.
Dec 11, 2025
Came here to get an oil change last minute and Allen has been super helpful. He made sure that everything including the air filter and washer fluid was renewed. Thank you Jiffy Lube!
Stephanie M.
Dec 06, 2025
Awesome job as always
Cherokee H.
Dec 05, 2025
Allen very nice man, fast, and even aired up the tires for me. Thank you Allen
Timothy B.
Dec 04, 2025
I had my Titan xd service done. The technicians energy was high and they was very knowledgeable. The communication among themselves was great to get the task done in a timely manner. The service was so great that I brought my wife vehicle in on the same day.
Gary G.
Dec 04, 2025
We have visited Jiffy Lube many times, and we have always had an exceptionally good experience. Today the employees were very friendly, helpful, and prompt in service. I got new premium windshield wipers with a discount, a safety inspection, and had them add a little air pressure to all four tires. They are always very friendly and do a very good job
Jennifer G.
Dec 02, 2025
Yesterday was my first visit at this location and it won't be my last. Top tier service with friendly workers that went above and beyond. Thank you guys!
oyin O.
Dec 01, 2025
Excellent service at Jiffy Lube! The team was friendly, efficient, and took the time to answer all my questions. My car felt well taken care of, and the service was done quickly without cutting corners. I highly recommend this location for anyone needing routine maintenance.
Akeem F.
Nov 15, 2025
Very professional and highly recommend ??
The A.
Nov 14, 2025
McKinley did a great job! He got me set up with an oil change and wipers! I really needed those wipers too, bc I almost ran off the curb when it was raining recently! I totally forgot I needed to get that one and thanks to his suggestion, that won't be a reminder at the worst time (when is raining and I can't see)! So thanks again to, McKinley! I will be back!
Annie S.
Oct 25, 2025
Kimberly B.
Oct 24, 2025
Very fast, conscientious service.
Bobby J.
Aug 09, 2023
Beware “surprise” charges. I called for pricing for a conventional oil change before taking my car there. Was quoted $49.99, same as previous shop that I’d used. I took my car in, and after oil change, found out at time to pay that they add a “shop fee” of $6.99 which wasn’t quoted or disclosed when I called. I didn’t initially notice this, until later that afternoon, and assumed at checkout that the difference was taxes. Jiffy Lube Corporate sent a Customer Satisfaction survey and was very responsive when I explained what happened. They contacted the Area District Manger who was also very concerned and responsive. He took care of the situation immediately and had the surprise charge credited immediately plus a little extra. The actual in shop oil change experience was good. Comfortable waiting room, and fairly quick service.