Customer Reviews for Jiffy Lube 129 Donelson Pike, Nashville, TN, 37214-2901

Customers at Donelson Pike talk about:

Customer service

Service speed

Trust

Workmanship quality

Affordability

Mona L.

Mar 27, 2026

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They so nice and know are to welcome people.

Juma B.

Mar 20, 2026

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Great experience! The crew was very knowledgeable and very prompt. The service was quick and straightforward. Highly recommend 10/10

Janette V.

Mar 19, 2026

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Very friendly fast

Mark L.

Mar 18, 2026

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Melly W.

Mar 07, 2026

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Joshua H.

Mar 07, 2026

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They got my car in right away, provided the e service I asked for at the right price, and got me out in a jiffy

Michael O.

Mar 07, 2026

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Outstanding

Kelly W.

Mar 06, 2026

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Been coming to this Donelson Pike location for years and have been satisfied. Good service, quick and knowledgeable staff. They inform but never pressure you or try to upsell a product or service. Very courteous staff.

isiah J.

Mar 04, 2026

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Great service.

Libbie C.

Mar 02, 2026

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Joe was so friendly!! They were so kind and friendly!! Loved on my puppy in the car.

Jeff O.

Feb 26, 2026

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Great guys working here. Quick and easy. In and outin 20 min. Trans fluid and transfercase service. Thank you . I'm ready to drive 5887 miles ..

William F.

Feb 21, 2026

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Quick and guys were friendly.

Semper F.

Feb 17, 2026

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OUTSTANDING service at this location! John is THE best manager I've ever met. I usually go to a competitor but decided to try JL and I'm glad I did. This is my go to oil change business from here on out!

Milton A.

Feb 07, 2026

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Very thorough. Didn't try to sell me anything I didn't need. Explained why some things didn't need to be replaced.

Robert S.

Feb 06, 2026

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Rita P.

Feb 05, 2026

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Awesome service and it was done!!??

Luna M.

Jan 20, 2026

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I love coming back to this Donelson location. Expert and gentle Staff. Very complete check up of my vehicle besides the oil change!

Jeffrey K.

Jan 12, 2026

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All employees are excellent , very respectful, kind and polite. They are the best. Thank you Jeff.

David M.

Jan 12, 2026

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Barnard G.

Jan 10, 2026

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I enjoy going to this Jiffy Lube to get my oil and transmission fluid changed because they do a fantastic job and I suggest that you go there also. If you get a chance to meet Jeff and Alex and their whole team, these guys will take care of you like it’s their own car if not better . I highly recommend that you go to this particular Jiffy Lube. You’re gonna love it there.. They take good care of me and I know they will take good care of you. I got my oil change, transmission fluid changed, and they aired up all my tires to the proper air level and they checked to see if I needed a cabin air filter as well as the air filter replacement, but I did not.

Stephanie B.

Jan 09, 2026

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I was in a pinch, and I got super kind and excellent help!

Cheryl A.

Jan 08, 2026

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The gentlemen at the Donelson location were very helpful, courteous, and made my visit enjoyable. Highly recommend the Donelson Jiffy Lube!

K H.

Jan 07, 2026

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Fast. Professional. Excellent customer service.

Mary T.

Dec 29, 2025

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Greg B.

Dec 23, 2025

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D T.

Dec 22, 2025

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Great shop, Many Veterans work there and great Veterans Discount on Oil Change. Very Professional, Respectful, and good people, older, experienced/trustworthy workers too!

Katie G.

Dec 21, 2025

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Got there 30minites before closing and they got me right in for an oil change. I knew I was in good hands when I pulled in and I heard "hooah". More than half of the guys working at the time were fellow Veterans. I appreciate the quick and personable service.

Mac S.

Dec 18, 2025

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John was great, fast and knowledgeable

Charmaine L.

Dec 18, 2025

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All the gentlemen were very kind and helpful! They stated everything that was done and made sure everything was good! And they were very fast! I wish they had lower prices; though, I do thank God that they emailed me coupons!

Tiffany E.

Dec 12, 2025

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David was a great help he was very respectful got me in and out accordingly

Deborah H.

Dec 10, 2025

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Staff was friendly and knowledgeable

Nadine A.

Dec 06, 2025

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Very kind people!

Bradie B.

Dec 03, 2025

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Manager and all team members were professional and did an Excellent job. They covered all the bases and also helped me jump my vehicle.

Chaniquia S.

Dec 03, 2025

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M T.

Dec 02, 2025

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Had an oil chg today. Excellent customer service and good auto service !!

David K.

Nov 26, 2025

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Everything looks good thank you so much you all God bless you!

Floy N.

Nov 24, 2025

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Service was good and there was no wait time. Staff was very courteous

Ashley B.

Nov 21, 2025

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The team here was so sweet & easy to work with. They made me feel stress free about my oil change. They were quick & easy!

Taylor K.

Nov 14, 2025

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Quick and easy. Great customer service. Super informative.

Marion M.

Nov 14, 2025

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Senecia C.

Nov 04, 2025

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Aaron B.

Nov 02, 2025

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Alex was efficient, kind, and thorough. He was great and this was my first, but not last time using Jiffy!

Anjel W.

Oct 30, 2025

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Great cust service and friendly gentleman working there! I always bring my BMW here!

Talisha S.

Oct 30, 2025

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Brittany B.

Oct 24, 2025

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I went in for an oil change & found out that the place I normally go to (valvoline) was trying to overcharge me for a service that I wasn’t even close to needing. The technicians were very helpful and they made the whole environment comfortable for my 3 year old. I will definitely be a returning customer. 10/10 experience

Reginald H.

Oct 11, 2025

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Charlotte H.

Oct 01, 2025

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Rick H.

Sep 28, 2025

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Very professional, fast and courteous.

Louise F.

Sep 27, 2025

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The entire staff is always so friendly and professional. They show whatever may need attention if there’s anything other than the service I requested. This is the only location I go to .

Wandering D.

Jul 19, 2019

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These guys were fast... not just because of their name. No wait to get serviced. After driving 5300 miles across the country, the car was due for an oil change. They employees were honest and professional.