Customer Reviews for Jiffy Lube 4733 N BROADWAY ST, KNOXVILLE, TN, 37918-1705

The personnel was friendly and knowledgeable. They directed me toward the Lounge with complimentary beverages, a T.V. and free WI-FI. They explained all maintenance performed and the costs.

Very fast and efficient. Friendly helpful staff. I'll be back.

Second time here always a good experience. Very polite employees I will always come get my oil changed here!

Great work, quick and friendly service

Great experience at Jiffy Lube. Everyone was so kind. So many convenient locations to choose from! They had my oil changed, fluids checked and tires aired up in a timely manner. Highly recommend!

Great job on the oil change good price and great professionalisms here I will always support them

Very friendly & polite

Very helpful and nice staff. Loved the vacuum service that came with the oil change! Great service!

They showed me my options not, tell me the only option I have is your most expensive product for an 19 year old vehicle!?

Very courteous and quick. 100% would return.

Great service as always. Kind and courteous. Thank you ??

Matt was incredible, got me in and out quickly, was professional and kind, and made me feel welcome. 10/10 will go again ??

Courteous staff oil change

Courteous staff in and out quickly. I would recommend getting your service done there

I really like Jiffy Lube. They’re good enough. Thats all I need.

Concerned about the customer comfort such as bringing car into the service bay

They were quick and efficient and checked everything on the vehicle and filled fluids if they needed it.

Always my go to spot for years.

Quick work and was in and out and back on the road.

I love this guys!!! They clean your car free when you do an oil change and always with a smile! Also, Nick came out of his way and change my light bulb for free!! If you need your oil change, this is your place (:

Very efficient and professional

Super friendly, quick and reasonable prices. You can't really get any better than that. They even vacuumed my car out

Everyone at the location was super friendly and helpful. They did an excellent job changing my oil and fluids and they diagnosed a few problems and directed me to a full service jiffy lube to help me take care of them. They gave me an excellent discount and saved me $$$. This is my go to spot for oil changes and advice from now on! Rockstars!

Oil and filter change

Found my go-to place! I went for an oil change without an appointment— the team was so friendly and I didn’t have to wait long at all! I waited in lounge which was nice and clean with AC and coffee! The tech explained what was needed and what would be needed in miles to come so I could plan ahead! Very kind and professional— will be back!

Always a great experience. They have everything they need to know about me or my car and their system already and they know exactly what they did last time to be able to do this again and they also know all the little quirks that my car has and what I'm willing to replace them what I'm willing to let go a little farther. It's nice to have a place that knows and if you know you know! Thanks guys!

Excellent service

Professional crew!

Great experience during check in, oil change, and quick inspection of the car. They even vacuumed out the engine bay and wiped everything down during ghe oil change.

Great staff and very professional!

Great Service. Respectful, helpful and kind group of guys at this Broadway, Fountain City Location. Thank you!

Very professional and kind staff. Quick service!

I have been to this place to get my oil changed a few times now. As a woman, it used to be intimidating. These guys are sooo nice and friendly it puts you at ease. Super fast also.

I go here every time. Friendly, professional, and fast.

Great experience today! I was able to get right in with less than 5 minute wait (got there about 9:30am). Matt, the service technician I worked with, was very professional and accommodating for my service dog. I went in for an oil change & tire rotation, on my Hyundai Santa Cruz (22,000miles). About 5-10 minutes into my service, Matt went over some concerns my air filters. He actually showed them to me so that I could see how dirty they were with hair, leaves and bugs! It was a “no-brainer” they needed to be replaced! The entire service took maybe 20 minutes, very quick! I was surprised by my bill, it was less than the estimate! I came in with a few coupons, Matt looked them over and was actually able to offer me more savings with additional coupons. Again, pleasantly surprised at how thorough the service was!! Thank you Matt & Jiffy Lube!!!

Quick and polite