Customer Reviews for Jiffy Lube 8031 KINGSTON PIKE, KNOXVILLE, TN, 37919-5525

Customers at Kingston Pike talk about:

Customer service

Service speed

Trust

Workmanship quality

Affordability

Mayberry M.

Sep 11, 2026

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Speedy service and so polite. I had a $26 off coupon, but the tech used another one that was 50% off. Great experience!

Angel P.

Sep 11, 2026

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These guys were great! Before I was even out of my car, one of the techs was walking around checking and airing up my tires. The entire oil change and transmission fluid check had me in and out in under 15 minutes. The tech who did my intake opened my car door and the door to the waiting room. They went above and behind to explain parts of my car I was unsure about. I will definitely be going back.

Taylor M.

Sep 10, 2026

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Quick service for an oil change. They went through a full system check with me about my truck and got me out of there in 15 minutes. I will absolutely be back. They had great customer service at this location.

David K.

Sep 08, 2026

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Fast and efficient. Good deals especially if you grab a coupon. Honest staff.

Claire N.

Sep 03, 2026

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Everyone was very polite and fixed my car very efficiently!!

Sarah P.

Sep 02, 2026

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Quick and very professional! Great customer service.

emad A.

Sep 01, 2026

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Aug 31, 2026

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The service manager is great and very professional

Gregory G.

Aug 26, 2026

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Excellent and fast service. The folks that work there are friendly and explain things well. Using a coupon makes the price even better.

Annelyn T.

Aug 22, 2026

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morgan C.

Aug 20, 2026

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I have been getting my oil changed here for over a year and have no complaints. They always check and fix what they can. Collin at the West Hills location is fantastic!

Zach P.

Aug 20, 2026

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Elizabeth G.

Aug 18, 2026

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Service was friendly and fast. They were honest on what I really needed and didn’t try to sell me a bunch of unnecessary things which I really really appreciated!

Jeb H.

Aug 18, 2026

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V'soul Z.

Aug 15, 2026

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Friendly , fast and reliable

Rachel M.

Aug 11, 2026

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They were very quick, good in price, and the workers were very knowledgeable and friendly.

Donathon L.

Aug 11, 2026

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Fast and efficient

Natalie B.

Aug 04, 2026

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Way better than take5, they were respectable, cheaper, speedy, and did more such as checking lights, spraying debris off engine components, checked and filled air in tires. Just overall a good experience.

Sue D.

Jul 29, 2026

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Greeted with a friendly smile. Clean waiting room. Fast service. Advised to come back if tires are low and if I want the fluids checked for free. I will be back here.

James

Jul 29, 2026

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Efficient and thorough

Tracy D.

Jul 28, 2026

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The service here is excellent. They always go above and beyond.

Lundy

Jul 27, 2026

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Very professional and explain what they were doing.

Devin W.

Jul 25, 2026

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Employees were extremely helpful and professional. Very informative. My experience was very good. Very clean facility.

Lyniesha D.

Jul 24, 2026

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I’ve becoming here for 3 years. Never had an issue always honest and helpful individuals!

Brandon

Jul 24, 2026

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Chris B.

Jul 18, 2026

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I want to thank the crew and manager at this Jiffy Lube location. We had a small oil drip after the oil change. I brought it back and they promptly replaced the oil drain plug which corrected the leak. Thanks guys for the top notch after sale customer service.

Kate C.

Jul 13, 2026

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Melissa D.

Jul 10, 2026

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Sandy S.

Jul 09, 2026

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I’ve used both the Chapman Hwy and Kingston Pike locations. They are always nice, professional, and knowledgeable. And the price is very reasonable.

Lexxx C.

Jul 02, 2026

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Very fast and very friendly! I had 2 kids in the back and they were very mindful of getting me done as quickly as possible!

Brett T.

Jun 30, 2026

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Quick and easy service. Was greeted and offered to wait with car or sit in the lobby. Everything was explained and I was given the choice to accept or decline additional services

jianhua W.

Jun 24, 2026

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I’ve always had my oil changed here; the service is excellent, and I’ll definitely be back.

Easton S.

Jun 23, 2026

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Melanie L.

Jun 20, 2026

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This team is extremely efficient, courteous, and knowledgeable!

Greg L.

Jun 19, 2026

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First I noticed was they have manners Very kind,clean work.Thank you !

Carmichael C.

Jun 17, 2026

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John H.

Jun 09, 2026

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Fast, friendly service. They gave me options to upgrade the service, but they were never pushy.

Rachelle B.

May 28, 2026

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I had a Buick rendezvous for 10 years then a 2016 Nissan Altima for 3 years and now I have 2020 Nissan Rogue for 5 and the only place that I have ever taken my vehicles to is jiffy lube on Kingston pike. Thank you !

Aisha H.

May 27, 2026

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Brenda C.

May 23, 2026

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Anna C.

May 21, 2026

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The guys were great down at jiffy lube! They got me in quickly and I was able to get a coupon for my oil change! They were all very nice and funny on top of knowledgeable and helpful! The oil change was definitely a reasonable price even if I hadn't had a coupon. The building was clean and nothing seemed cluttered or out of place. This is the second time ive been to that specific location and ill continue going after multiple great experiences down there! Thanks so much guys!

Debbie M.

May 20, 2026

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Excellent service! Polite and professional young men!

Casey J.

May 16, 2026

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Colin and Charles an amazing job as we travel through Knoxville to Texas on our oil change thank you guys so much

Robert W.

May 08, 2026

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Service was fast and friendly and isn't that just what we really all need. Thank you.

Matthew B.

May 07, 2026

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Omar R.

May 06, 2026

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The guys there are very diligent and the management is great. They were able to diagnose an issue with my battery during an oil change early. I was able to diagnose the issue later on when there was a smell and replace it before it became a huge inconvenience. They are always very respectful.

Brianna M.

May 02, 2026

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Had a wonderful experience here today! Service was incredibly fast, and employees were kind!

miMundo B.

May 01, 2026

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Nice and friendly staff, good and thorough service. highly recommend.

Rick H.

Apr 29, 2026

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Dietz M.

Oct 22, 2024

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Great experience … they were friendly and professional. I needed my 4x4 service done they didn’t have a certified person available but they took my number and called me and got the job done quick. I will def go back in the future