Customer Reviews for Jiffy Lube 3975 Cascades Blvd, Unit #60, Kent, OH, 44240-8053

Doug, mark and Antonio were so amazing!! They went above and beyond on helping me get my oil changed, the customer service was 10/10 and I’ve always loved going there! They have the best workers.

A very good place to get your oil changed at very quick very through and the price was very fair and they take the coupons printed on the web page

Great service. Knowledgeable staff!!!!

Very professional

Many thanks to the store manager Doug! My daughter went in for an oil change, and Doug told her that the oil level was extremely low, and to take it to a full service garage to find out why - when he could have just changed the oil and sent her on her way! He was super nice, explained everything, and honest!

Fast, knowledgeable, told me bout things without trying to force sale. Doug, Rocky, Tony thank you guys

The staff were very friendly and detail oriented.

Extremely fast and professional service. So helpful and comfortable going in.

Nice, quick, and efficient.

The manager is a to class two for the company. Absolutely professional.

Amazing service very friendly and helpful staff, switching from Valvoline for sure ??

Great customer service. I was there December 11th for an oil change.

They’re always so honest when going here. I never feel pressured into anything and they never try and charge me for things I don’t need.

Not pushy, helped me save some money.

amazing service and fast

Nice employees

The staff went above and beyond. They found a nest in the early stages of being built within the engine compartment. They took their time and cleaned it all out for me. The staff was friendly and informative during the entire process. I will definitely be getting all of my future oil changes here.

Staff very knowledgeable and helpful

Awesome service! I was in and out within 20 minutes. They cleaned up my headlights, replaced my wipers and even filled up my tires for me. Definitely will be coming back!

always a great experience-- super quick, great coupons avail, and staff is so friendly and personable. Really appreciate this location :)

Great service, nice people. Anthony was great

Awesome service and friendly technicians

Wonderful people, wonderful job

Tony and Doug are the BEST!!. I'm so glad on Oct 17th 2025 I went to Jiffy Lube instead of Valvoline down the street. The service provided by Jiffy Lube was 5-star, Valvoline 2 1/2. Tony and all the guys at Jiffy Lube were professional, working as a team to answer and explain everything about my vehicle, they also pointed out something that will need servicing by a mechanic sometime in the future. I appreciated them pointing that out and even giving me directions to a reliable shop close to where they are. They are very honest and fair and true gentlemen. I shall return. (Ann).

My oil change was fast, efficient and I was kept informed during the entire procedure including the cost and what they were doing.

Fast, friendly and at a awesome price ... cya next time !!

Great staff. Quick service. Very honest group.

Love this Jiffy Lube location! I always get in quick and they are so helpful and I trust them. Doug, you were great to work with!!

Great service friendly and helpful Staff

When I come back from Florida I’m going back for repairs they showed me on my girlfriend’s car!!!! Great experience and better than take 5!!! And got a deal on my oil change????

Tony and the staff we efficient, pleasant and very professional.

The workers at this location are always so kind every time I come in for an oil change! My car is handled with care, I get all of the services I need and I am given a warm environment to ask questions about how to best take care of my car as needed. (the coupons are also a great bonus haha)

We were traveling and needed to get an oil change the whole team could not have been any more helpful. It was a great experience

Stopped in to have an oil change. Great guys working and very helpful. Need to let people know that Jiffy Lube is in that area no signs on the street to let people know. Advertising a business is the best way to build a business. I will return.

Great service, very professional and courteous. I’m visiting in Ohio and felt as if I was back in Avon, Indiana at my home Jiffy Lube! Each Jiffy Lube I have visited has given me excellent service.

They do excellent work

Great service and everyone is friendly.

I had an oil change and tire rotation done on my vehicle. I was pleasantly surprised when they vacuumed the inside of my car.