Customer Reviews for Jiffy Lube 5 LOWES DRIVE, Saratoga Springs, NY, 12866

Customers at Lowes Drive talk about:

Customer service

Service speed

Trust

Value

Workmanship quality

CJ B.

Jul 18, 2026

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This place is awesome! Super fast, great service! Jasmine was really nice and Christopher, Branden, and Cole took great care of my vehicle. Much appreciated!

Linda L.

Jul 17, 2026

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KJ M.

Jul 17, 2026

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Your service desk associate was so accommodating and polite and knew her job responsibilities. She definitely is an asset to your shop. The service not listed was I had a NYS inspection.

Kenneth D.

Jul 15, 2026

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Best jiffy lube experience! I have been taking our cars there for years! And always have a pleasant experience! Excited for the new free vacuums! Honest people, prices and service!

KB A.

Jul 15, 2026

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A little shorthanded with staff, but was satisfied with service

Mike D.

Jul 11, 2026

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Quick friendly and didn't force other services on you

Mel P.

Jul 11, 2026

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Love young Lady that check me in and also Chris the manager oil change and state inspection was done today

Donna T.

Jul 11, 2026

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Heidi B.

Jul 10, 2026

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Really great people working here! Got an oil change and inspection on a new (old) car to me and they checked it out and took their time to make sure everything was safe!

M H.

Jul 09, 2026

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Had to get oil change - and inpection. The folks and service department were professional, friendly and attentive. It was busy so I knew I was looking at an hour. Apple B's is right next door so I went over and grabbed a bite to eat. This crew at Jiffy handled everything with ease. Even a customer who I witnessed was flustered they handled it very effortlessly and resolved conflict quickly. Thank you!

Bill F.

Jul 07, 2026

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Isaiah

Jul 06, 2026

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I needed my car inspected when they were fast and friendly!

Princess Y.

Jul 03, 2026

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Sofia M.

Jun 30, 2026

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Unfortunately being a 9-5 worker is hard to get services when businesses are open for similar hours. Luckily, the folks at Jiffy Lube are understanding and are kind enough to go out of their way to help you when needing an urgent state inspection that expires next day. Kapel is an excellent team lead who was able to help assure me that if I made it within the time frame the next day, I would be able to be seen. He answered my questions about state inspections with ease and appeared to be a hardworking individual who is knowledgeable about his craft. Nikki is a delight and was welcoming when I arrived the next day. She was able to help me with getting my car inspected and was kind throughout the process. Jiffy Lube is fortunate to have great, kind and hardworking people who genuinely care for the work they do and customers alike. Thank you again for everything!

Snehal K.

Jun 30, 2026

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Great experience! Nicole is very helpful and goes an extra mile with information that I didn’t know I needed. Charlie the technician answered my questions calmly and overall work was done smoothly. I recommend Saratoga Springs location

Sandy O.

Jun 28, 2026

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Flo A.

Jun 25, 2026

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Karel H.

Jun 25, 2026

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It was the first time I had an oil change any place except where I’ve bought my car. It was quick, and they did not pressure me into something I didn’t need!

Peter K.

Jun 22, 2026

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Oil change

t R.

Jun 17, 2026

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Full R.

Jun 17, 2026

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coolbluelights

Jun 16, 2026

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They got me in quickly for an inspection. Went well. Friendly staff. Overall a good experience

Don K.

Jun 13, 2026

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Mama

Jun 11, 2026

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Pm outstanding service on my car and fabulous customer service

Marc S.

Jun 11, 2026

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Great crew and great service

Tim K.

Jun 11, 2026

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Kenny M.

Jun 10, 2026

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Jean T.

Jun 09, 2026

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We are very pleased with the service we received today from Jiffy Lube.

Justa P.

Jun 09, 2026

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Very friendly staff, Service was done in a very timely manner, even though they seemed very busy at the time.

Andria R.

Jun 06, 2026

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William S.

Jun 03, 2026

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Robert M.

Jun 01, 2026

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That's my GoTo place! always good service.

Sean L.

May 29, 2026

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Jill P.

May 29, 2026

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Angel M.

May 27, 2026

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I went in this morning and dropped off my vehicle for an oil change today and the staff went above and beyond! I work right behind their location at Wilton Medical and Charles delivered my vehicle to our parking lot when they were done! I have to say that was so thoughtful and kind. I also want to thank LBT: kapel S & UBT: Jaren W. On my receipt Their names were highlighted so I’m assuming they are the employees who did my oil change. Nicole A checked me out quickly knowing ran over from work and had get back. She was very friendly and kind. Great staff Jiffy Lube. Angel~

Charles H.

May 27, 2026

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Mary B.

May 27, 2026

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Betty N.

May 24, 2026

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Richard M.

May 23, 2026

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NYS Inspection

Bear C.

May 23, 2026

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Love the people and the work they do thank you

Bobby S.

May 23, 2026

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Russ met me at my truck with a nice greeting Waiting room was excellent. I will be back!

Colleen N.

May 22, 2026

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Service was fine not too long a wait but what happened to the free car wash after oil change? Nope didn’t get that it was a perk to getting it done there

Tom F.

May 21, 2026

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Quick service today for inspection. Thank you.

Michael P.

May 19, 2026

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Very efficient and professionally done. Im putting on this review that the service was "overpriced" I want to be clear that I feel it was overpriced because of the ridiculous price of oil, not because of Jiffy Lube or Hoffman.

Jim O.

May 19, 2026

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Jeaniene G.

May 18, 2026

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Stopped in today for a state inspection. They got me in and out quickly.. The entire staff was very friendly and accommodating.

Maria I.

May 16, 2026

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Derek S.

May 15, 2026

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In and out quickly. The computer system crashed briefly but all was good. Been coming here for years

Taylor H.

May 13, 2026

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Important - they open doors from right to left so even if you were there at 7 o’clock in the morning waiting for an hour, they will still take the cars to the right door first. Overall staff was nice and they’re moving quickly. Service for oil change, tire rotating and a bunch of other stuff I didn’t know I needed took ~1 hour.

Laurel C.

Jun 13, 2023

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I arrived at 8 o’clock when they open, but many cars ahead of me already, so I was not done until 10 o’clock. Not the 15 to 30 minute “jiffy“ that I was expecting.