Customer Reviews for Jiffy Lube 1268 EAST RIDGE RD., IRONDEQUOIT, NY, 14622

Customers at East Ridge Rd. talk about:

Customer service

Service speed

Trust

Workmanship quality

Value

Scott G.

Jul 17, 2026

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Anthony P.

Jul 17, 2026

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Connor was excellent today. Never had a bad experience here

Stephanie C.

Jul 15, 2026

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Really nice place

Alicia C.

Jul 14, 2026

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The guys did such a great job. Very professional!

Jeffery M.

Jul 12, 2026

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Raymond W.

Jul 12, 2026

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Jaclyn C.

Jul 11, 2026

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Both manager and technician made the process easy. Didnt feel like a burden when I arrived. Very willing to help.

Kristina B.

Jul 11, 2026

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Jenna C.

Jul 09, 2026

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Absolutely OUTSTANDING service! Truly above and beyond for the customer. A specific shout out to Paul who made it his mission to make sure I got to a pressing work commitment on time after my car needed more work than I initially anticipated. But they got it fixed up and on the road within a few hours and helped me get to where I needed to go safely. Can’t thank all the guys there enough.

Kelly C.

Jul 05, 2026

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The people at Jiffy Lube were so friendly. Thank you for your help on such a busy day!!!

Barbie T.

Jul 03, 2026

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Manager is super nice fast and efficient Checks in all the guys keeps things moving He is on the ball running Smooth !!

Joey P.

Jul 03, 2026

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Changed two tires for me, great service!

Lachelle S.

Jul 02, 2026

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Terry D.

Jul 01, 2026

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Everyone was great all my question were answered great experience

Z_ G.

Jul 01, 2026

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Was there for 40 mins or less to get an inspection which was quite fast compared to other places in the area! Friendly staff and reliable service. I would def recommend this place to others!

Ricardo P.

Jun 30, 2026

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Becky S.

Jun 30, 2026

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Absolutely love this place the got me in no problems and out in a jigfy

Venus B.

Jun 30, 2026

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Always a great experience when I’m there, consistently going above and beyond!

Laura P.

Jun 30, 2026

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Randy A.

Jun 29, 2026

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Marquis B.

Jun 29, 2026

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Great services, very personable

Randy A.

Jun 29, 2026

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Great service and friendly well informed staff. Will definitely return.

Mike P.

Jun 28, 2026

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Oil change. Great job

Chris

Jun 26, 2026

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Needed a NYS inspection quick as we were heading outta town. Ray(I believe)was amazing! Took me in early and got me out and on the road! And the slogan, ‘If You Love It, Lube It!’ I mean cmon, that’s awesome!

Dawn F.

Jun 25, 2026

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The Jiffy Lube customer service is second to none this is why I gave them 5 stars. These days and time it hard to find good customer service.

Herbert S.

Jun 25, 2026

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Fantastic service today. I was able to get my oil changed and NYS inspection, literally in a “Jiffy”

April H.

Jun 25, 2026

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Had the most wonderful experience at jiffy lube ! I went there after work 45 minutes before closing they were so kind and got me in they were 1000 percent honest and told me I didn't need an oil change yet just a top off! It was free of charge and they even gave me some wiper fluid ! Highly recommend!

Devin Y.

Jun 23, 2026

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Nuke Is a true asset to the company. Very personable and got the job done in timely manner

Nancy P.

Jun 22, 2026

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Polite and quick service

Jaye S.

Jun 19, 2026

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Raymond B.

Jun 19, 2026

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The technician at the the Irondequoit store, Nuke was excellent and very professional. I would love to recognize him as an outstanding employee great service as well

Terry L.

Jun 19, 2026

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Had the best experience at the Irondequoit location. Had problems with hood lever and the guys worked at it to get it open. Also very professional and explained all info.

Alana S.

Jun 16, 2026

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Hayley J.

Jun 16, 2026

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Arthur T.

Jun 16, 2026

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Service was great. Waited less than an hour and treated with class. I really appreciate that.

Jonel W.

Jun 14, 2026

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They gave me a diagnostic overview of my vehicle. Recommended a course of action, and got me in and out as quick as possible! Would recommend this location.

Peggy C.

Jun 14, 2026

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Great service — very nice professional employees!

Amy S.

Jun 13, 2026

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Customer service on point.

Heather M.

Jun 13, 2026

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Friendly service!

Stephanie A.

Jun 13, 2026

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Thanks to the team at the this location. They are knowledgeable, fast and friendly. Appreciate you getting us in quickly last week ??

Joeann E.

Jun 13, 2026

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Bernard P.

Jun 12, 2026

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very happy with the service that we received. did not have to wait very long. they had beverages coffee, water, clean restrooms. they explained everything that they did in service that we would need in the future. did not feel pressure to do anything other than the service that I requested. the employees were very polite.

Jenna V.

Jun 12, 2026

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Very friendly staff and fast service!

Destry

Jun 11, 2026

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Highly recommend brought in two company vehicles very satisfied with my service these guys are five-star all the way

Alena K.

Jun 11, 2026

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Everyone was extremely hospitable and the service was quick.

Auri

Jun 11, 2026

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Paul was an Amazing guy he helped me out the entire time and explain each step to me throughly. I recommend this spot

Prince W.

Jun 10, 2026

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Amazing service truly 5 star job

Makayla

Jun 09, 2026

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Had a great experience! Paulie was very knowledgeable and helpful!

Tamesha B.

Jun 08, 2026

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Jiffy Lube is Wonderful!! If you need any services I highly recommend you see paul!

Em

Feb 02, 2026

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My car went to shit going on a trip and leaving it out in the cold for ten days in the driveway. Paul the manager, was able to thoroughly explain to me what was wrong with my car including several other underlying issues it had which I wouldn’t have even known about if I didn’t come to this Jiffy Lube location. Paul is personable, honest, kind, and very knowledgeable, and his crew is also likewise. They got me in quick and also completed everything so quick with high quality work. Paul’s shop’s prices are fair and the quality he and his team provide is beyond expectation! He also gives a discount to healthcare workers (RN, MD, LPN, CNA, etc) which no other shop does, so all my healthcare friends please come support Paul and his shop, he and his crew will take great care of your car! Thanks to Paul and his crew, I am now a loyal customer and will always come here for all my future car needs. Thank you again Paul and team! :)