Customer Reviews for Jiffy Lube 325 Marketplace Dr., Henrietta, NY, 14623
Customers at Marketplace Dr. talk about:
Customer service
Service speed
Trust
Workmanship quality
Affordability
Jordan
Sep 12, 2026
Had a great experience at Jiffy Lube! Nolan and Earl were both absolute gentlemen and took great care of me during my oil change. They were friendly, professional, and made sure everything was taken care of properly. It’s always appreciated when you get great customer service, and these two definitely delivered. I’ll definitely be coming back! Highly recommend Nolan and Earl!
Gadg G.
Sep 12, 2026
Impressive, very nice! Couldn’t have asked for better quality of service.
Jackie F.
Sep 12, 2026
Very friendly staff Fair pricing Highly recommend
Emily R.
Sep 11, 2026
Rick U.
Sep 10, 2026
Prompt courteous service and your met with a nice greeting8 first oil change on my vehicle
cloud?
Sep 10, 2026
rob was exceptional and everyone was really nice, great service!
Natalie P.
Sep 10, 2026
Very pleasant experience. Great speedy service.
Carlos R.
Sep 04, 2026
Short wait and I was on my way. Job well done.
Lacey
Sep 04, 2026
Jerry and staff did a great job on my car. Definitely will be going back!
Michele L.
Sep 02, 2026
Employees were super nice. Place was comfortable. Very knowledgeable.
Justin A.
Aug 31, 2026
Lisa M.
Aug 31, 2026
Tim D.
Aug 31, 2026
Fast, professional and courteous.
Tina S.
Aug 29, 2026
Jackie S.
Aug 27, 2026
Marketplace Jiffy Lube is the only service center that I take my car to. The employees are courteous, respectful and very knowledgeable.
Aidan M.
Aug 27, 2026
Worked with Charles who was such a kind man to work with, had me in and out in under 20 minutes and found me a coupon that brought the bill from 130 down to 100!
Meredith G.
Aug 27, 2026
Zulema G.
Aug 27, 2026
Always great service at this Jiffy location. They are super friendly, honest, and hard working.
Keisha N.
Aug 26, 2026
The guys here are super personable. Service was quick. They even found me some coupons to use!
Bobby
Aug 26, 2026
Jerry and the guys there provided great fast service. Store manager was very friendly and offered a discount (fleet vehicle so it couldn’t be applied). I will definitely be bringing my fleet car back next time I need service on it.
Christopher N.
Aug 26, 2026
erika P.
Aug 26, 2026
SUPER fast and friendly. Thank you!!
Judith A.
Aug 26, 2026
Edwin W.
Aug 26, 2026
I came in for a New York State inspection and I was in and out and around 20 minutes no problems. Great service great bunch you guys working there but we’re all it was a good experience.
George O.
Aug 25, 2026
The technician that worked on my car is very knowledgeable. I would recommend going there.
Jaime L.
Aug 25, 2026
Great experience!
Karen S.
Aug 25, 2026
Exceptionally friendly staff, very comfortable seating, nice refreshment station, and wonderful service.
William S.
Aug 25, 2026
Charles was absolutely wonderful- very helpful and their service was quick! The waiting room was also so clean and accommodating!! 10/10 recommend!
Amanda M.
Aug 23, 2026
Aura P.
Aug 21, 2026
Onur G.
Aug 20, 2026
Great and fast service, thank you!
Dahlia C.
Aug 19, 2026
Charles was very helpful, and fast service
Alyssa T.
Aug 19, 2026
Wonderful service! Highly recommend!!!
Joe
Aug 19, 2026
Charles, the manager, is a credit to your organization. Really nice, honest guy.
Chrissy Y.
Aug 19, 2026
Went in for a NYS inspection. Charles, I believe was the manager, was very kind. Service was quick...I was there less than 30 min total. :)
Christina C.
Aug 17, 2026
Super fast and friendly service!
Shevon G.
Aug 15, 2026
Charles, Jerry and the rest of the staff always do an excellent job. I definitely recommend service here
Greta M.
Aug 15, 2026
Charles is a king ~ great service! thank you!
Betty M.
Aug 14, 2026
Awesome job and place is very well clean and smell very nuce
Claudia C.
Aug 14, 2026
Fantastic service! All the employees are customer service focused
Daily D.
Aug 13, 2026
Excellent customer service! The people there are very nice and down to earth. Thanks jiffy lube
Kevin M.
Aug 12, 2026
Austin L.
Aug 12, 2026
Conner R.
Aug 12, 2026
Erika M.
Aug 11, 2026
fyi, ???? for the Jiffy Lube on Marketplace drive. Always the nicest folks who treat me with respect and don't try to sell me on anything or talk down to me. And a really nice waiting room so I can sit and work comfortably. :)
Bob M.
Aug 10, 2026
Very courteous and engaging to customers
dave F.
Aug 10, 2026
I got my car inspected, and they did a great job getting me in and out as soon as possible without an appointment..
Jordan M.
Aug 10, 2026
Waiting room is better than expected. Coffee, water, WiFi, and comfy chairs. Much better than most others I've been to. The people who work there are also very nice. This location is doing everything right in my opinion.
Johnny G.
Nov 11, 2025
I appreciate the military discount for Veterans Day. Thank you
Ally C.
Sep 23, 2025
These guys are always amazing, super quick service and so nice!