Customer Reviews for Jiffy Lube 695 KEYSTONE AVE, RENO, NV, 89503-4102
Customers at Keystone Ave talk about:
Customer service
Service speed
Trust
Affordability
Workmanship quality
Phil T.
Sep 12, 2026
Very courteous staff, quick and easy
Sophie B.
Sep 01, 2026
I had such a great experience at his Jiffy Lube. Everyone who works here is so sweet, welcoming and genuinely accommodating. They don’t try to scam, upsell or pressure you at all, they’re honest, straightforward and make sure to show me everything they’re doing. They seriously go above and beyond! I appreciate them so much and will definitely keep coming back.
Dee J.
Aug 31, 2026
I go to Jiffy Lube for all of my oil changes. They are very polite. They are very knowledgeable and they’re right on top of things and they were very nice people and enjoy dealing with them and they answer all your questions and I would refer them to anybody.
Jonas S.
Aug 28, 2026
michael M.
Aug 27, 2026
Keystone unit in Reno. So fast. So easy. Doesn’t get any better.
jazzii P.
Aug 26, 2026
The guy there was rude as hell. The keystone location. Didn’t even get my oil change. I just left, that’s how rude he was. Usually great service go there all the time. Maybe he was having a bad day. Still not right. Thank you!
Lilian H.
Aug 26, 2026
Prakong D.
Aug 25, 2026
Brandon V.
Aug 25, 2026
Dorothy C.
Aug 23, 2026
First time I’ve been there in years. I came in because my oil light came on got an oil change rotated. My tires filled my fluids up and the air on my tires checked. And it was all done extremely quick and I was very impressed and very happy. The man that checked me in even walked me to the waiting room and open the door for me. What a gentleman.
Anthony W.
Aug 19, 2026
Oil was low, went for a top up. In and out In less than 3 min. Fast, courteous and totally professional. You guys make it look too easy.
Tamara B.
Aug 18, 2026
Great quick service with attention to unseen issues! I feel safe on my road trip now!
Antonio S.
Aug 15, 2026
Excellent customer service and always are friendly and personable no matter who is helping you! They always are very quick with service and do a fantastic job.
Sydney M.
Aug 15, 2026
Quick and easy and great customer service! Got me in same day and out on the road
D P.
Aug 14, 2026
Service was fast and very good, battery price was a bit of a shock!
Adam F.
Aug 14, 2026
IsoCompacity
Aug 14, 2026
The whole staff was amazing
Beatrice A.
Aug 13, 2026
Scheming M.
Aug 13, 2026
alex was amazing
Trevor G.
Aug 13, 2026
Great, professional experience. In and out within 30 mins for an oil change thanks to Alexander.
Steve M.
Aug 13, 2026
Great customer service but they were unable to complete the service because they didn’t have a long enough hose. ??
Daniel N.
Aug 11, 2026
Chuck H.
Aug 11, 2026
Quick and convenient
Ernest F.
Aug 11, 2026
They are fast and efficient. They work as a team. You don’t have to wait to long wait long in and out. Thank you
Michael N.
Aug 08, 2026
Fast, nice and thorough
Afton A.
Aug 05, 2026
Guys were great getting me back on the road! Advised me on a tire pressure and explained jiffy with do other services for free like check tire pressure!
Luigi R.
Aug 05, 2026
Debra G.
Aug 05, 2026
Always quick and thorough service. We have been coming to this location for several years. Thank you!
Leann H.
Aug 04, 2026
Went to the Keystone Ave Location today!!! Those Boys were So Friendly, Professional & Patient!!!
Scott G.
Aug 01, 2026
Luke R.
Jul 31, 2026
Brandon- you are the man! Not a single up sell, not a single time did he make me feel like he wasn't listening and not once did he make me feel like my truck needed more than it did. He was so helpful with communication, education and providing me peace of mind. I ended up purchasing more services and preventative maintenance/parts than I originally intended! Sales 101. He listens to my problems, informs me of any that I am unaware of and offers options of solutions and didn't make me feel any other way other than him truly caring. He should be running the show. His team looks up to him too and he's a young dude!
patty M.
Jul 30, 2026
Very good service but, as usual, the prices are so high for anything extra
W L.
Jul 24, 2026
Easy and employees are very nice. Did not try to up sell me on anything which is nice
John H.
Jul 23, 2026
The team is always courteous, knowledgeable and speedy, grateful.
Jessica V.
Jul 23, 2026
Very insightful. Had a question about my transmission. They cleared it all up, gave me clear direction and referred me somewhere affordable.
Mary S.
Jul 23, 2026
The shop on 7th and Keystone are always pleasant, professional, and kind. Always a nice experience after more than 15 years. I never go any other place.
Dahrell R.
Jul 23, 2026
great service fast and very accommodating serves here. they take care of you
Dan P.
Jul 22, 2026
Trojan
Jul 21, 2026
Fast, efficient, had me in and out of my oil change in under 15 minutes.
Elizabeth Y.
Jul 20, 2026
Ashley W.
Jul 17, 2026
Great staff!
Frankie (.
Jul 17, 2026
Jack K.
Jul 15, 2026
Fast Service, oil change and tire rotation.
Tiffany H.
Jul 14, 2026
Kirk was knowledgeable, clearly explained what my car needed and, most importantly, he was genuinely kind.
Michael B.
Jul 13, 2026
I took my Buick in for an oil change. They'll offer some upsales (extra options for more coin) but I just did the oil change. I was in and out in about 20 minutes. The price was reasonable for Reno, and a twenty minute service time ment I could get on with my day.
abby H.
Jul 11, 2026
peter K.
Jul 09, 2026
Margaret S.
Jul 09, 2026
Professional, friendly and quick!
Michele H.
Jul 06, 2026
Great quick service Thorough Friendly n location so convenient
Shelly G.
Jul 06, 2026