Customer Reviews for Jiffy Lube 8120 LOUISIANA BLVD NE, ALBUQUERQUE, NM, 87113-2423

I really enjoy the team at Jiffy Lube off Louisiana & Paseo. Justin and Elijah are always both kind, professional, and knowledgeable. On average I drive about ~50 miles to and from work 5 days a week. So I see this team pretty frequently. At my last oil change they warned me of my serpentine belt condition. I had my neighbors son take care of it as he is a student mechanic and is always looking to do hands on work outside of class. He informed me and showed me how bad the belt was. I will *NEVER* go anywhere else than this location for my car care. Thank you for keeping me and my car in tip top shape! You are my FAVORITE & TRUSTED Team.

Great customer service, they answered all my questions and went the extra mile, andgot my oil change done quick, really appreciate this group, definitely the best jiffy lube to go to

I went in for an oil change and everyone was incredibly friendly. The work was super fast and I was out immediately. The oil change was cheaper than most other places and they have great coupons. All the workers were super nice I’d like to say thank you to Dustin, Jacob, Adam, and Christoper you guys were amazing. 10/10

Quick and simple. Also, the reps made good recommendations for updates and car part replacements.

Service attendants were promoted and professional. Will return

Services got done fast and the team was very professional.

Great service !!

The whole team was fast and professional

Did an emissions test for my car super quick and easy got me out super quick before the mvd closed would definitely go again

Fast service. Polite. No high pressure sales push.

needed a emissions test had no appt , but they took me , service was quick and inexpensive, great job thank you, will use again

Great service, everyone was incredibly polite, and no one tried to oversell me unnecessary things. Will definitely be going here again for any future oil changes!

I travel quite a bit and put a lot of miles on my vehicle, so I have been to many different auto service centers across the country. I stopped into this Jiffy Lube Oil Change location on Louisiana Blvd NE for a routine service, and I was thoroughly impressed by how efficiently the whole operation is run. From the moment I pulled up, the team was on top of things and got to work right away. The staff here are incredibly professional and communicative. They walked me through the standard multi-point inspection clearly and didn't try to pressure me into a bunch of unnecessary upsells or add-on services, which is something I deeply appreciate as a customer. The waiting area was clean and comfortable, making the short wait time pass by easily. They had me back on the road in no time. It is a highly reliable, honest shop that makes vehicle maintenance entirely stress-free. I will definitely be using this location again for my future service needs!

What great customer service from an employee named Esperonza! I give her a 5 star rating, very professional! Thank you again Esperonza!!!?????

Esperanza was awesome ?? today , she looked out for us , much appreciated ??

Amazing crew the best in town

The shop here is fantastic! The crew does everything to make the process as painless as possible.

Great sales & service and quick!

I really like the service and the staff at the Paseo del Norte Jiffy Lube location. Esperanza is always very polite and answers all of my questions.

Quick, easy, great service!

Quick, efficient and courteous. Can’t really ask for more.

The manager was exceptional! Honest and knowledgeable! Excellent people skills! Also had a great experience with two of the technicians who both answered my question right away and were super friendly! I felt like I got the VIP treatment! Worth paying more than I usually do at Walmart! They are my new oil change place! Thank you for making my Saturday that much more enjoyable!

Quick and easy emissions test at an affordable price, especially with the online coupons

This particular Jiffy Lube is always fast, no matter what service I need. The staff are always courteous and professional as well. I go out of my way to come here.

Had an oil change and it was a wonderful experience no waiting and pretty fast. Everyone was friendly and very helpful

Wonderful service. Great professional and welcoming team.

They did amazing. The guy who helped me gave me good advice and they looked at a few things for me and quoted me. I really like this location!

Very friendly

Fast professional service! My only complaint is they always put my next change for 5000 miles when I request it for 7500.

I thought they were excellent and truthful upon me entering. I could tell they were willing to help. I liked the popcorn and the car education videos they had playing. My only request would be is to have each team evaluate the car prior to servicing it. I went on one day and they told me I would not need to have my rotors changed and then when they were half way into servicing my vehicle the following day they stated that I would need rotors. Overall I appreciated the service and would still consider jiffy lube for my next car difficulty.

EDIT: Thank you to the manager, Ryan for resolving this issue. I bought a pack of 3 oil changes last year and came in today for an oil change. They had no record of it even though I used my first 1 in October and this was going to be my 2nd of 3, so I had to pay full price even though I paid for a pack of 3 oil changes and only used 1! After paying, I then realized there was a $25 off coupon on their website and asked if I could still use this coupon (which should be as easy as refunding my original purchase and then applying the coupon on the 2nd transaction) to which i was told "it was too late". So all in all i spent over $300 for 2 oil changes! Im never coming back to these guys. What a rip off!

Great service! I appreciated the respectfulness and helpfulness of the workers.

Very quick and Jhojan provided great customer service!

Fast, courteous, professional auto service.. the store was clean very impressed

Jiffy Lube was extremely polite & helpful & the Emission test was still reasonable. My vehicle Passed and we were happy about that, but our old '97 Ford Ranger failed. They would have to see why it failed & we didn't want to pay to find out what is wrong with old Truck..I feel very good about Jiffy Lube to do the work. My husband wants to check with our son before we spend more money. Thank you Jiffy Lube for great customer service!!

The technician was very Courteous. My toddler & I were in and out about 30 mins or less.