Customer Reviews for Jiffy Lube 500 Route 73, West Berlin, NJ, 08091
Customers at Route 73 talk about:
Customer service
Service speed
Trust
Affordability
Appointment scheduling
Asia M.
Mar 20, 2026
The customer service was impeccable and pricing was fair. I was also able to use my coupon for an oil change which iced the cake! Service was also the speediest i have ever experienced. Place clean and welcoming.
Christopher W.
Mar 17, 2026
My first time using Jiffy Lube. I got the Signature Service package. Also a new cabin air filter. 3 techs worked on my vehicle. I was in and out in 20 minutes. I'll definitely use the service from now on.
Thanh P.
Mar 12, 2026
Yvette R.
Mar 05, 2026
The staff was polite and professional. Service was timely and the facility is very clean. This was my first time at this location but is now will be the one I use.
Rob1thou R.
Mar 04, 2026
Great service
Leticia C.
Mar 03, 2026
My experience at jiffy lube was very pleasant and friendly. Thanks to the staff for a great job
LaTeesha F.
Feb 27, 2026
My service was for an oil change. One car was ahead of me, I did not wait long and 3 service men asked the necessary questions and all 3 communicated together ( leading up to excellent service and time under 20mins). Jiffy Lube in West Berlin NJ #Happy customer
Jeffrey P.
Feb 21, 2026
uwoye E.
Feb 19, 2026
Good
Bella T.
Feb 18, 2026
Kam and Ben are the best! They are quick and honest.
Keisha M.
Feb 15, 2026
The service was great ! The men who work there were very pleasant, knowledgeable and patient, they made sure me and my husband were fully aware of everything.
Thomas F.
Feb 15, 2026
Awesome Jiffy Location with a great crew of guys! Honest people working here. They found a leak in my Telluride (common issue in these Kias) and told me about it and what i should do. Even told me about the warranty that I should have. Some places would’ve just done the oil change, get paid and let me leave knowing I had a serious issue. Kudos to the staff!
Scott F.
Feb 12, 2026
Very fast and professional great experience all around would recommend to anyone
Petey G.
Feb 06, 2026
The staff there is knowledgeable and friendly. They don’t try to upsell unnecessary items such as wiper blades and air filters like many other quick lube places. Clean, comfortable waiting area and fast service. Speaking to other customers in there they all spoke highly of this location and stated that they have been coming there for years.
Brittany E.
Feb 04, 2026
Patricia G.
Feb 03, 2026
The staff was very friendly and informative, showing me what needed to be done with my car.
Damu F.
Feb 02, 2026
Excellent customer service
Christian M.
Jan 29, 2026
Good customer service
Russ P.
Jan 29, 2026
All the guys there where polite and very professional.
Kimberly E.
Jan 28, 2026
Staff was very helpful and professional! They worked on my car in a reasonable amount of time.
edward B.
Jan 28, 2026
Loyal soldiers here These guys know the mission, 8° 8am on a Wednesday, they're all smiles and business They handed my keys back by 820 and sent me on my way
Alexandra D.
Jan 28, 2026
Service is great. Oil change over priced compared to smaller autobody shops
Taylor C.
Jan 23, 2026
I’ve been coming here for my oil changes recently. Always super quick, never a wait. They always honor my coupon if I bring one. When my car is done, they have it waiting right outside the exit door towards the exit of the parking lot with the door open and waiting for me. The part I hate about any car service is the upsell part which I endure and their sales people are good about respecting my answers and making it quick as possible. And their suggestions always seem to be accurate. I’d definitely recommend. Price seems expensive because I remember when I could get an oil change for $19.99! But I know that’s impossible these days. Keeping that in mind I suppose it’s affordable…. For my 2008 ford focus oil changes with a synthetic blend.. I think it usually is like $100 after tax before coupon. Wish I checked for the name of the guy who helped me each time because I do like to mention people by name… he always comes outside to greet me as I pull up and walks me inside and offers refreshments and informs where the bathroom is.
Eric
Jan 22, 2026
David
Jan 21, 2026
Very helpful and nice
John G.
Jan 20, 2026
Very fast, friendly and great service
Naijo R.
Jan 14, 2026
Good experience at the Jiffy Lube in Berlin.
Lee C.
Jan 14, 2026
Service was good and professional
Jessica P.
Jan 11, 2026
Great experience so helpful and friendly
Ebony W.
Jan 10, 2026
Very helpful and polite.
Ebony W.
Jan 10, 2026
Very friendly polite and helpful.
Sandra H.
Jan 06, 2026
Friendly, helpful, thorough with my 78 year old mother. Thank you.
Adam C.
Jan 04, 2026
Everyone was very nice and helpful
Brett
Jan 04, 2026
Ilynd-Bree S.
Jan 03, 2026
Kristina D.
Jan 02, 2026
Very friendly and knowledgeable team. Always treated very well! Waiting area is always clean and comfortable.
Jeremy N.
Jan 01, 2026
Took care of me, was in and out in no time.very professional and honest.
Rich G.
Dec 31, 2025
Nora H.
Dec 30, 2025
william S.
Dec 30, 2025
Kenneth H.
Dec 30, 2025
robert M.
Dec 30, 2025
It wasn't 15 minutes and I had a 50 percent off coupon.
W T.
Dec 30, 2025
I didn't have to wait. There was no line. They didn't have my filter in stock, but they got it delivered within 15 minutes. I was just glad I didn't have to come back the next day.
Alexa B.
Dec 29, 2025
Tina M.
Dec 29, 2025
Fast efficient service everyone was very friendly and even put air in my tire great service. A very nice place and they explain everything to you.
Kenneth O.
Dec 27, 2025
very friendly service n fast service
Pamela C.
Dec 27, 2025
Jason P.
Dec 27, 2025
Fast and friendly service.
David B.
Dec 26, 2025
Fast and efficient
Peg S.
Dec 24, 2025
The gentlemen at this shop were friendly and efficient. The man at the counter offered the services with a smile and was not pushy with his offerings. That alone will keep me coming back.