Customer Reviews for Jiffy Lube 5501 UNIVERSITY PKWY, WINSTON SALEM, NC, 27105-1370
Customers at University Pkwy talk about:
Customer service
Service speed
Trust
Affordability
Workmanship quality
Janice H.
Mar 26, 2026
Benny J.
Mar 25, 2026
The guess at jiffy Lube were great, fast and accurate thanks
Jewell T.
Mar 20, 2026
Doni R.
Mar 15, 2026
First Jiffy Lube that knew how to reset my Oil change alarm on my hybrid. Very professional and friendly. Winston-Salem NC
Nikolai L.
Mar 11, 2026
Excellent service as always. I have been coming here for a year now and my mother for 6. This location has always been top tier.
Darlene R.
Mar 06, 2026
Wish I found this place sooner. Everyone was nice and knowledgeable.
T. S.
Feb 27, 2026
I visited this jiffy lube a few weeks ago and was in and out in minutes, thanks to the awesome team there. I would like to shoutout Glenn "with 2 n's" who made the experience even more pleasant.
charles C.
Feb 23, 2026
Super friendly, super professional. Glen's awesome!
Mike H.
Feb 15, 2026
Good service, very busy price is fair
Edward L.
Feb 15, 2026
The attention was very good and pleasant I did my first oil change of my BMW 328 i in the place, and they were very friendly, I recommend it the attention is very positive, they help me a lot!??
tha C.
Feb 13, 2026
Addie T.
Feb 13, 2026
The service was fast and the price was great.
Lynn-Ann R.
Feb 12, 2026
Quick and good to go. In and out for car state inspection . Thank you!!!
L T.
Feb 06, 2026
Marlen F.
Dec 31, 2025
Fast
Bobby W.
Dec 26, 2025
Quick stop for an inspection. Friendly staff! They had me on my way in about 10 minutes or so.
c T.
Dec 23, 2025
Fast, professional and courteous service! The whole team jumped in on my visit and I was out in less than 15 minutes. Was there for annual inspection. The Stratford Rd location is just as great!
shayla N.
Dec 19, 2025
Brooke T.
Dec 17, 2025
Friendly service, quick and easy!
Mary B.
Dec 10, 2025
The staff was so polite they answered all of my concerns. There was no sales pressure and when I told them I would replace my own cabin filter there was no pressure to let them do the installation.
Elizabeth V.
Dec 06, 2025
Highly recommended!! Very nice staff; they were so quick and very helpful with helping me understand some questions I had regarding my car’s health. Clean spot, I was in an out within 15mins! Will return again!
Vanessa M.
Nov 30, 2025
Jiffy Lube employees on University Pkwy Winston Salem was professional, kind, quick and efficient when I got my oil change. Thank you so much for excellent service!
Nicole C.
Nov 20, 2025
This is honestly one of the best experiences I have had at a location. They were very sweet and made my visit fast and easy. First time I have actually took the recommended advice and it was worth it. Thanks guys I will be coming to you guys for all oil changes from now on
Karilyn P.
Nov 19, 2025
Great service! I will not go anywhere else! Thank you!
Lavar D.
Nov 16, 2025
Great service See you guys next service
cameron J.
Nov 15, 2025
The service was good and quick. They did forget to reset service timer on oil change.
Patricia C.
Nov 14, 2025
David
Nov 13, 2025
Jewell T.
Nov 13, 2025
Wanda R.
Nov 06, 2025
I believe Glenn is supervisor he’s friendly , respectful, considerate has good sense humor. Like this time and other times I’ve come to Jiffy Lube at this location. First close my home ) 2nd I’ve only had good experiences at this location.
C. M.
Nov 03, 2025
Great customer service. Fast oil change and tire rotation.
Juan O.
Nov 03, 2025
Quick oil change service. In and out in 15 min.
Herbert A.
Oct 29, 2025
THE SERVICE WAS GREAT AND THE COURTESY OF THE STAFF WAS GOOD AND KNOWLEDGEABLE, I WILL RETURN FOR FUTURE FOLLOW UPS...GOOD JOB...
Angie G.
Oct 26, 2025
Robin M.
Oct 22, 2025
I received good customer service and was in and out of there in a flash.
Lashaundra R.
Oct 09, 2025
Service was amazing ?? like always. I went in for a air filter and oil change. They reminded me they changed my air filter last visit, and they checked my cabin filter. The cabin filter was changed. I appreciated that the team was honest and anticipated my needs. Thank you sooo much. Morning Guys on 10/9/25 If no one else tell you how amazing you are, I will. Thank you!
Mark M.
Oct 09, 2025
All the people working there were quick, very friendly and professional. I think I've found my new oil change store Also, the price was very reasonable.
Don C.
Oct 08, 2025
Tati W.
Oct 04, 2025
So kind and so helpful! Genuinely helped me with my oil and my filters!! highly recommend!
Kenny O.
Sep 28, 2025
Kenneth C.
Sep 22, 2025
Robin M.
Sep 20, 2025
Chynna C.
Sep 09, 2025
I always have a great experience at this Jiffy Lube, and Colby is a big reason why! He’s consistently friendly, professional, and makes the process quick and easy. I really appreciate how he takes the time to explain what’s being done and never tries to push extra services I don’t need. The team here is efficient, honest, and reliable—I wouldn’t go anywhere else for my oil changes. Highly recommend!
Jeffrey W.
Sep 06, 2025
Chris E.
Aug 30, 2025
Truly enjoyed my experience at this Jiffy Lube. There was no up selling they were quick, accurate and very affordable.
Nicole
Aug 30, 2025
Thomas M.
Aug 29, 2025
Marilyn H.
Aug 26, 2025
Th am you the great job you have done e on my vehicle
MH
Jun 11, 2025
Jiffy lobe is a “one of a kind team.” They are a young group of professionals; (Make me feel old Lol ), who communicates to their customers in a respectful manner. They will educate you on what needs to be done and will have your vehicle “In and out no time.” Thank you Jiffy Lobe!
God R.
Dec 18, 2018
Good and quick service.