Customer Reviews for Jiffy Lube 14550 FALLS OF NEUSE ROAD, RALEIGH, NC, 27614-8232

I had a wonderful experience!! I was a little anxious bc getting an oil change seems like a task that I want my dad to come along for but I went by myself and the workers were very kind, patient and efficient!

Quick, efficient, professional

Really fast, good service, all clean and a good price. That's all we need. Thank you guys ??

Service was very good and fast. Only issue is the cost of the synthetic oil change. But as long as I can get coupons, it’s ll good. Thank you.

Came in for an inspection on my Tesla took about 10 minutes in an out everyone was super nice and working hard definitely take your car here!!!!

I received a quick oil change, like under 10 minutes, which was great. The reason I’m giving 2 stars is because I felt they overly pushed the $57 cabin air filter. I changed it at the last oil change. They seemed really annoyed that I didn’t do it. Instead, I went out front and shook all the leaves and dirt out myself lol. They looked at me like I was crazy. ?? ???????. I think they’re a little overpriced as well, but for fast and friendly service, it used to be worth it. After I paid, the guy walked back into the shop. No goodbye, thank you, anything. No one told me when my car was ready up front. I’ve been coming to this location for years, and now I will be looking elsewhere because of the unfriendly and rude service.

Good crew. Keep up the good work guys!

I came in to get an oil change for my 2018 Chrysler Pacifica and I was taken care of very quickly. The manager knew exactly what kind of oil I needed and it was done properly and so I’m very happy that I went there because I wasn’t planning to go there, but it worked out well and they gave me the synthetic oil that I needed for my van because my van can’t just take any oil and so he gave me a very good price and I was happy with that very kind very respectful when I said goodbye I said goodbye to everybody and they all say goodbye so it was pleasant experience thanks fellas. Keep the good work going.!!!!????

Efficient experience. Joseph, Joshua and Colby worked on my car. They were very honest about any service updates without being pushy. Originally thought I needed a new air filter, but then explained it wasn’t necessary. This was my 3rd visit and I’ve been happy each time.

Went in for an inspection and was done within minutes. Great job guys!

Fantastic service!!! This service team treats its customers like royalty!!

Great location with quick service. Employees are helpful and quick with the service.

Joe and Kevin were amazing. They went above and beyond to get my oil changed. I had just returned from an 8,000 mile road trip and my oil life was at 1%.

About a month ago, I had my front and back brakes replaced at another location and immediately noticed an intense squeaking noise afterward. I’ll spare this review the details of that experience and instead focus on how great the team here was. I arrived extremely frustrated, but from the moment I got there, Kevin was incredible. He talked me through the possible causes of the noise, explained what he was looking for, and ultimately found the issue and fixed it completely. After dealing with weeks of frustration, it was such a relief to have someone take the time to understand the problem and get it resolved. I highly recommend the team here and will absolutely be coming back for any future maintenance needs. Thank you, Kevin and Joe, for the excellent service!

My experience at this Jiffy Lube was great. The guys were quick, thorough, and accepted my coupon without any issues.

Fast service, super friendly staff

Great work

I've been going to this Jiffy Lube for years and they continue to give me excellent service. Couldn't ask for more.

They were quick and pleasant and really helped to make the best decisions for what I needed the most. I’ve been using this Jiffy Lube for a long, long time and I’ve never been disappointed.

Excellent establishment with knowledgeable employees . Helpful attitudes and listen to directions well.

I was pleased with the service. It was what I expected.

Great service as always ???????????

It was very busy for a Sunday morning, but this team moved all the cars through efficiently and with care

Technicians were professional and quick.

Great staff and got me in and out with no extras!!

Fast! Professional!!! No long lines!!!!! Did I mention FAST!!!!!!!??????

In-N-Out in a jiffy ??

Friendly, quick service.

I went in for my oil change and NC inspection today. The gentlemen were very personable and professional. I recommend this location for anyone in the Raleigh area!

Very good place was very pleased

Great customer service. Our entire family gets our cars inspected here every year. They are consistently friendly, professional, and efficient.

I’d give a 5 star except I was unaware that the last visit I was given full synthetic instead of blend. They explained everything. But now stuck getting synthetic from now on. Quick service. The prices are pretty steep. I have 3 cars and @155 a pop…almost not affordable. They do have veterans discount…so I appreciate that.

Quick, friendly, and easy

Great experience. Have been for oil changes but today went for an inspection. Quick service, nice employees

The gentlemen at this location made sure I was taken care of. Thorough and efficient and made sure I looked for the coupons Jiffy Lube sends out to get the best price!

Always excellent customer service

The whole staff were extremely attentive and very professional.

Very understanding and patient