Customer Reviews for Jiffy Lube 607 W FRANKLIN ST # A, CHAPEL HILL, NC, 27516-2316

Took my car here today for a service and they were able to change my lights, oil, inspect, breaks, in two hours. Love this place! Super kind and informative.

Jiffy Lube saved the day! I rolled up with a little less than half an hour before closing but I was still greeted by friendly staff. The overall vibe was positive and kind, even at the end of a long day and with a customer traveling in a cloud of chaos like myself. I just moved to town after a long saga involving temporary housing, and I’m now in a state of collapse and chaos as I attempt to unpack and get my life back together. I guess I can say the same for my car, because it unexpectedly died in the bay at Jiffy Lube. Cass and Steve did a great job taking care of the issue, replacing the terminals on my battery, even though it was after closing. Their positivity eased my anxiety as well. Morale among the staff was high and I could tell it was a positive environment. They took care of my car and revived it, and I was able to leave feeling like somebody in town had my back. You never know what someone is going through, and today it was the employees at Jiffy Lube who helped me know I’m gonna be okay. Y’all have a new loyal customer! Also, of course, I got the oil change! My car is now shifting gears more smoothly. And the price was right!

Come here for my oil changes. Usually very efficient and consistent service. They do try to upsell on many things, but they're usually okay with a no.

I picked up a nail on the road this Saturday morning and was set to have the car out of commission for the rest of the weekend, but Jiffy Lube fit me in and my car was ready by lunch time. I’m so grateful to Shaaya and her team!

Shaaya and Mike took great care of me!

Devon was Awesome.Amazing customer service and Quick service

Taking a car in for an oil change can be stressful. Devon was helped me walk through my options and provided exceptional service. I would come back to this location for help again.

Shaaya was very professional.

Shya, the manager, was extremely helpful!!

Excellent customer service, will return & encourage others to do the same

They got me in quickly and took care of my inspection.

Fast and friendly, great customer service

Such a great experience. The new manager is awesome. Smooth process with professionals who were kind, helpful, and fast. Thank you again!

Good guys. Friendly and helpful and they made sure I was aware of things that may become an issue in the future.

Great service, Devon was really helpful and really nice, easy to understand. 10/10 service

They were very informant and i didn’t have to wait long. They was so sweet and I would most definitely visit again!

Efficent, friendly service! In 2 hours I was able to get my oil changed, tires rotated, one tire repaired, and front Brakes (pads and rotors) replaced!

These guys are polite, knowledgeable and hardworking. I really hope the franchise owners consider some system for keeping them cooler in these high temperatures combined with the hot engines they work around. It’s so hot in their work area that it seems unhealthy.

Very kind and communicative folks!

The service was quick and seems to be done correctly by friendly staff. The cost of the oil change will send me back to my regular place for 1/2 the cost.

Super accommodating, very professional, thorough, efficient, and friendly. Highly recommend.

But your prices have gone up twice o will have to shop around for oil change Everyone was great especially the black guy with the hat!!!

The new manager Shaaya runs a tight ship here! Everyone was super nice and very thorough. DeVon kept me informed every step of the way and he is very knowledgeable. I usually get serviced at a family run place near my house but was in a bind, and they did not disappoint!

Couldn't have been easier, or cheaper!

Superb service! Quick, friendly, comprehensive and informative!

Very quick and staff are super nice and accommodating!

Easy and quick.

Fast and professional.

The crew was very professional, efficient, and cordial. Excelente team work!

This has been my go-to spot for years. Service is quick and the folks there are always friendly. Huge thanks to Michael K.!

Outstanding service

Went in for a brake fluid flush because they were open on the weekend. They got me in immediately and had it completed in 15 minutes or less, much faster than expected. The manager, I believe his name is Mike, gave me a great deal and a lot of good information. They seem like good trustworthy guys I will be returning.

Quick oil change and excellent customer service from Jason.