Customer Reviews for Jiffy Lube 3415 OLNEY-LAYTONSVILLE RD., OLNEY, MD, 20832
Customers at Olney-Laytonsville Rd |Olney talk about:
Customer service
Service speed
Trust
Affordability
Workmanship quality
Stephanie S.
Mar 29, 2026
I went into shop at 12:50 pm. I needed to leave out by 1:15 pm. I did! Amazing and efficient service. Thanks!!
Steve K.
Mar 28, 2026
MotherNatureRoolz
Mar 23, 2026
It was an all around solid experience! I went there this morning. There were five customers total there when I arrived. More customers were continuing to pull up. All the staff were polite, professional, listened, were safe, talkative and respectful. Unfortunately, those kinds of attributes aren't easy to come by these days. The inside / waiting area is nice. There are multiple seats, magazines, and a TV. It was clean, and it didn't smell badly at all. If you drive a big pick-up truck. Do be cautious! This location is compact and tight. I have a lot of appreciation for this experience. Incredibly better than the two Rockville pike locations!! Side note — much credit to Jonathan! Keep him around.
Don S.
Mar 21, 2026
Very good service
Doug B.
Mar 16, 2026
Francine K.
Mar 12, 2026
Great service and staff!
LaL
Mar 08, 2026
I appreciated the efficient service, the good communication, the extra services provided at no cost, as well as the the friendly representative. I had an all around positive experience!
Jeannette B.
Mar 02, 2026
My brakes were squeaking and I needed an oil change and did it all quickly. Nice and professional.
Andy L.
Mar 01, 2026
Excellent as always ????
Barbara D.
Feb 24, 2026
Employees are efficent and friendly
Lynn L.
Feb 20, 2026
Excellent customer service today! Service was quick. Thank you!
Michele Y.
Feb 12, 2026
Always fast and friendly. And prices are reasonable which is a novelty.
Terry A.
Feb 10, 2026
Quick and Easy!
Jeff K.
Feb 10, 2026
ernest W.
Feb 07, 2026
Very good service
Unray H.
Feb 07, 2026
Technicians were knowledgeable and worked well together. Very professional.
oswaldo C.
Jan 25, 2026
very good service
Sandy H.
Jan 25, 2026
Fast, and thorough! Didn’t try to sell me anything I didn’t need. Great customer service.
Linda H.
Jan 24, 2026
The shop is great and so are all the people. Free tire pressure check if you’re a customer. Asked for an express service oil change only - nothing else and I was done in 25 minutes max all fluids checked and topped off. All the technicians are great !
Rodrick H.
Jan 24, 2026
Michael T.
Jan 17, 2026
Really good techs, quick, and friendly. Highly recommended.
Janet A.
Jan 15, 2026
Ive been heee a few times. They explain everything- answer your questions- let you decide after they give you the info. - they’re respectful and quick
Stewart H.
Jan 14, 2026
Great service
Alexander L.
Jan 13, 2026
Sunday afternoon, friendly and efficient service. Recommended.
Judy B.
Jan 10, 2026
First time at jiffy lube. Quick and simple. ????
George G.
Jan 05, 2026
Prompt friendly service on a Sunday afternoon
Raymond F.
Jan 04, 2026
Great service!!!
christine B.
Dec 22, 2025
Great service
Sebastian M.
Dec 20, 2025
Great service, Cesar is amazing!
T W.
Dec 06, 2025
Very friendly, and fast service.
Andres G.
Dec 05, 2025
ROBERTO C.
Dec 02, 2025
Deberíamos saber que aceite le ponen si es sintético o normal
Bala C.
Nov 21, 2025
lee N.
Nov 20, 2025
Every time I go in to a Jiffy Lube I have a wonderful experience. They’re very thorough. They’re very efficient. They get me in and get me out. They don’t try to sell me things. I don’t need very pleased with your service and your staff.
John S.
Nov 19, 2025
?????????? I recently visited Jiffy Lube in Olney, Maryland, and I cannot say enough about the incredible service I received from Gabriel, the shop manager. From the moment I arrived, Gabriel greeted me with professionalism and genuine kindness. He took the time to listen carefully to my concerns, explained the services in detail, and made sure I understood exactly what was being done to my vehicle. His ability to communicate clearly and respectfully set the tone for the entire visit. What impressed me most was Gabriel’s combination of technical expertise and customer care. He didn’t just oversee the work — he actively ensured that every step was done correctly and efficiently. It was clear that he holds his team to the highest standards, and the pride he takes in his work shows in the results. My car was serviced quickly, but never rushed, and I left feeling confident that everything had been handled with precision. Beyond the mechanics of the job, Gabriel made the experience personal. He checked in with me throughout the process, answered all of my questions with patience, and even offered helpful tips for maintaining my vehicle in the long run. It’s rare to encounter someone in the automotive industry who treats customers with such respect and care, and Gabriel truly stands out as a leader who values both his team and his clients. I’ve been to many service centers over the years, but this visit was by far the best. Gabriel is without question the most incredible service manager I’ve ever met. His dedication, professionalism, and customer-first attitude make Jiffy Lube in Olney a place I will return to again and again. If you’re looking for a shop where you’ll be treated with honesty, expertise, and genuine care, this is the one. Highly recommend — five stars all the way! John S. Burtonsville, MD
Diego T.
Nov 19, 2025
The workers at this location are always so helpful and so kind. I always appreciate the level of service the gentleman provide.
Amanda H.
Nov 17, 2025
I’ve used this Jiffy Lube 3 or 4 times in the past two years and they’ve been great each time. This most recent visit was great as usual. Give Nadeem and his crew a raise!
Dionecio H.
Nov 15, 2025
Peter R.
Nov 15, 2025
I went into Jiffy Lube this morning to get an oil change and tire rotation. My truck was immediately serviced. Nadeem greeted us right away and was super professional the entire time. What a great experience , Nadeem is such a valuable asset to this location.
Tommy S.
Nov 14, 2025
Great service!! Polite and professional.
Katrina C.
Nov 13, 2025
Best Jiffy Lube I've been to. Great prices, Nadeem was really helpful, answered questions, no pressure at all. Everyone there was really friendly.
judith C.
Nov 10, 2025
Mario V.
Nov 07, 2025
I went to Jiffy Lube in Olney, MD for an oil change and I was treated respectfully and cordially. When the work was completed I showed them a discount coupon that they could not honor. However, the manager decided to give me the discount anyway. Great customer service.
BethLynn C.
Nov 05, 2025
In and out in a timely manner. Customer service was great. Tech was very courteous and when I declined a service because of my budget he found me a service I could afford.
Stephane A.
Nov 02, 2025
Always great fast and comprehensive service any time I visit. Highly recommended!
Katie K.
Nov 01, 2025
Sharlon B.
Oct 31, 2025
I have been going to jiffy Lube for years. I decided to go to the Olney location today for the first time. The Staff Nadeem, Daniel, Ceasar provided excellent service. I was very impressed! They all were efficient and very professional.
Andrew B.
Oct 29, 2025
Fast, reliable and friendly service. I highly recommend it!
Brenda C.
Oct 29, 2025
Fast service, very competent staff, and a great manager!
charles A.
Oct 29, 2025
Nadeem did an awesome job at the Olney location. Had a bad customer service at the Mount airy location but this branch turned it around for me!