Customer Reviews for Jiffy Lube 7101 RITCHIE HWY, GLEN BURNIE, MD, 21061-2903
Customers at Ritchie Hwy | Furnace Branch Rd talk about:
Customer service
Service speed
Workmanship quality
Trust
Affordability
Lucency C.
Mar 26, 2026
I M.
Mar 11, 2026
They could not work on my car today, but they were above and beyond helpful. They gave me a ton of good information/advice and while i was waiting for a tow, they were honest kind and fair with customer after customer while I was in the waiting room. Even though they could not work on my vehicle, they took the time to explain things and treated me with respect and dignity in a tough situation.?? I would recommend. ??
Diana A.
Jan 27, 2026
Thank you Shantese for your awesome customer service rendered to the customers and to me! I observed how well you greeted and spoke to the customers and it was exemplary! You were welcoming and uplifting and I would hire you in Customer Service myself if I were not retired! I was thoroughly impressed! Quality service on auto as well. Thank you Jiffy Lube
Finn S.
Jan 18, 2026
I went during what I assume is peak hours. The guy checking people in got me out of the cold and in total I was there less than 30 minutes. Shantrice at the desk was very nice and answered all my questions. I would definitely go back there again.
Andy M.
Jan 14, 2026
Got an oil change at a later time then usual and met a different crew then usual. They are always quick with the oil change but tonight the tech that checked my service was top notch. Shantrice showed me how each service test passed, what my air filter looked like and how my fluids checked out. Everyone was quick and very kind!
Jo W.
Jan 14, 2026
Nice place. Staff is nice, respectful and knowledgeable. Affordable prices. Easy and convenient location. Small seating area to wait for your vehicle. Recommended!
Nathan M.
Jan 06, 2026
We were in and out in less than 15 minutes. I was a little concerned how they did it so fast. But everything was great. They had about 7 people working. Oil change runs 120.00.
Jude K.
Dec 28, 2025
James (.
Dec 25, 2025
So quick and friendly… and I didn’t have to awkwardly sit in the car as they worked.
Mike M.
Dec 24, 2025
Fast I was in and out in 12 minutes.
Ahsia A.
Dec 13, 2025
Both customer service and the quality of work were great which is rare these days. I got oil change in two cars recently and I am very pleased with their service. Reasonable price. Thank you and keep up the great work guys.
Riza Ç.
Dec 11, 2025
The waiting time was very short and the service was fantastic. The staff were friendly, and I especially want to thank my brother Arif.
kenzie J.
Dec 11, 2025
Scott M.
Dec 10, 2025
Very good
dennis R.
Dec 08, 2025
Valvoline was a ghost town and this Jiffy Lube was packed when I pulled in so I was about to turn around when a pleasant young man came out heard my sense of urgency and assured me of quick service! Inside I was greeted with hot coffee and great customer service by a young lady with a great smile. I can see why it’s busy, I worked in sales and service 25 years and know when I’m feeling valued. They even vacuumed my car! Thank you!
Brett G.
Nov 18, 2025
First time going to this Jiffy Lube and it was the best experience I’ve had in my many years a loyal customer. Great Service, Fast and Great and Friendly Employees. Great job guys! 10 Stars!
Michael
Nov 07, 2025
Fatima R.
Nov 02, 2025
Chris was very helpful and knowledgeable! I came in trying to be cheap, but he took the time to explain why my engine maintenance was important and helped me understand what my car really needed. I appreciate his honesty and professionalism—definitely a great experience!
selvin L.
Oct 25, 2025
Rita R.
Oct 15, 2025
The staff was excellent and explained the process. I was in and out in 20mins! Will definitely go back! Thank you and keep up the good work!
Daniel B.
Oct 07, 2025
Shelley B.
Sep 21, 2025
Everyone was friendly. Got in and out quickly!
Markeisha Y.
Sep 11, 2025
Quick and reliable. great customer service as always.
Astrid M.
Sep 09, 2025
Alieu B.
Sep 06, 2025
Carlos T.
Aug 10, 2025
Good service Fast and clean
Carlos T.
Aug 10, 2025
Good fast and excelente
Michael R.
Aug 09, 2025
I experienced excellent service. I received my oil change in a timely manner. The advisors were thorough and they honored my coupon. I was in and out wit no issues to voice. Great service.
William (.
Aug 02, 2025
The employees were polite, thorough, efficient, and very professional. They cross their T’s and dot their I’s. Was very satisfied with the work they do. Better than most Jiffy Lubes in other locations.
Fred
Jul 07, 2025
Lalo R.
Jun 23, 2025
Hablan español? En este lugar
Clara G.
Jun 17, 2025
We took my car in for an oil change. We were not there very long.
Karen H.
Jun 10, 2025
Taradeen O.
Jun 08, 2025
Top tier service, and they inform me of everything that was needed to be done. I will definitely be back.
Ashley G.
Jun 06, 2025
Howard W.
Jun 02, 2025
CLO
May 18, 2025
I had my alternator and battery replaced on a Sunday. Everything was handled professionally. I was thankful they could fix it on Sunday. The staff were great.
K. B.
May 08, 2025
I enjoyed every experience of this from when I drove up and the introduction to the guy discussing my options and recommendations to checking out. The waiting area was clean as well. Thank you! I will always come back.
Rick M.
May 08, 2025
Lauralee M.
May 07, 2025
Purnell H.
Apr 13, 2025
mia C.
Apr 10, 2025
ivy G.
Apr 08, 2025
Cynthia M.
Mar 19, 2025
DEVIN (.
Mar 12, 2025
Exceptional customer service...I just went in to get air in a bicycle tire n they treated me like I pulled up in a Ferrari ??
Rayshawn B.
Mar 03, 2025
The people that has really nice quick fast and professional
Dira S.
Feb 27, 2025
Kaizen3k4
Aug 31, 2024
This guys do an excellent job they don’t make you wait and Ms. Mindy has a very great customer service. She explains you everything and tries to keep the customer informed at every moment. Keep the good job guys.
Jacinto
Oct 04, 2022
Quick easy helpful staff and overall good location
1angel75
Aug 29, 2017
Quickest visit in a while