Customer Reviews for Jiffy Lube 1130 BOSTON RD, SPRINGFIELD, MA, 01119-1308
Customers at Boston Rd talk about:
Customer service
Trust
Service speed
Value
Workmanship quality
Doug B.
Mar 24, 2026
Very professional, good service
Kilson S.
Mar 13, 2026
Amber L.
Mar 10, 2026
Bonnie M.
Mar 01, 2026
Great Ana quick, friendly..
Priscilla S.
Feb 26, 2026
alexa, nathan, kenny, and zion were very friendly and accommodating!
Randall H.
Feb 17, 2026
Samuel M.
Feb 01, 2026
ralph M.
Jan 31, 2026
The team took great care of us and explained everything to us. Great service will come back.
Kevin J.
Jan 25, 2026
Kenny and Laki were very helpful and experienced. I got my oil change and some other small things and was in and out of there
Info A.
Jan 17, 2026
Friendly Fast service & detailed explanation
Vihn T.
Jan 17, 2026
They were amazing, we got there as they were about to close and still proceeded to give phenomenal service. Highly recommend! Best jiffy lube location I’ve been to.
Gabriel C.
Jan 17, 2026
thank you to laki j. for doing my oil change and letting me know that the people that did my previous oil change put the wrong oil in my vehicle, such great customer service and the Boston Rd. jiffy lube should also thank laki for me!!
Brandon B.
Jan 14, 2026
Dung V.
Jan 06, 2026
???????
Miguel V.
Jan 01, 2026
Friendly and knowledgeable employees
Chachi P.
Dec 30, 2025
I had a great treat at boston Rosy jiffi lube
Carey S.
Dec 22, 2025
Nathan was very respectful and saved me money for everything I needed.
Suleiman D.
Dec 22, 2025
If you need anything done this is the place to go! Great service and even greater people if you go there ask for Wakeem he will take care of you and hook you up
Adriel C.
Dec 18, 2025
My man Kenny is the man at the Boston road location in Springfield, Massachusetts and got me out of there In under fifteen mins on an oil change
Michelle
Dec 16, 2025
Thank you for taking care of me and Kenny is really great. Merry Christmas! ?? ?? ??
Samuel J.
Dec 05, 2025
Friendly employees respectfull
Nyx 1.
Dec 05, 2025
Quick and easy, staff are friendly and take very good care of my vehicle. Will return for future work on my car!
Gail G.
Dec 02, 2025
Sean O.
Nov 22, 2025
Julie F.
Nov 19, 2025
Myra A.
Nov 04, 2025
Thank you guys I’m very happy with your service ??
J D.
Nov 04, 2025
Joey D, Damaris F. , Justin R., Kenny T., the whole team is amazing!
melody M.
Nov 03, 2025
Great customer service
Christopher L.
Oct 31, 2025
Great place for oil changes. New manager is awesome!
taisha-lee R.
Oct 25, 2025
Very polite and professional I had a Great experience would definitely recommend to anyone ! ????
Betsy A.
Oct 24, 2025
Very quick, efficient. Professionals and advise about future tune-ups my car will need.
Shawn A.
Oct 22, 2025
These guys were great
Olivia H.
Oct 22, 2025
Went in for a quick oil change and small maintenance and got exactly that! Everyone was kind, respectful and very friendly! They did a great job, explained everything thoroughly, and ensured my trust in them!
Jonathan P.
Oct 18, 2025
I can't recommend the Jiffy Lube on Boston Rd. enough. All the guys there are super helpful. Kenny greets each customer like family, Joey was honest about the servicing and pricing. And Joaquin took no time to fix the issues. These guys know their craft.
Kathleen C.
Oct 15, 2025
Had a great experience at the Boston Rd Springfield Jiffy Lube. I was greeted right away and got into the shop just moments later (always good when the "to do" list for the day is long!). The attendants were efficient and got the oil change done quickly as well as the other complimentary checks.. other fluids (topped off if needed), tire pressure check and windshield wiper check. Staff, especially Kenny, the initial greeter, was great...very qualified and professional and all worked well together. A very positive shop for the company, and well worth the little drive to get there; reasonably priced, very efficient and quick, and STILL friendly! Thank you.
Shaundolny B.
Oct 04, 2025
Jiffy lube on Boston rd gave excellent customer service.
Machuca F.
Sep 29, 2025
Worker was very helpful accommodating and respectful in a time of confusion for me being the Customer trying to understand my previous service versus my service I received today. Worker allowed me the space to communicate my confusion regarding the pricing today versus my pricing at my previous service. Worker did not get frustrated with explaining previous Services to me and educated me on different variables that part and the differences between Services. I typically am used to getting workers who are very argumentative and debating with me however, that is not what took place today. I appreciate the time that he put into allowing me to see physically, my history of Services on the computer right in front of my face Versus just verbally speaking it. I respect the fact that workers can step outside of their scope and understand how the customer feels when checking out With their company. I was having a tough day and I thought I was going to have a even tougher one, but thankfully, I did not have to experience that
Phoenix K.
Sep 16, 2025
Best place
Mark E.
Sep 10, 2025
Tiff
Sep 08, 2025
Lion an two partners thanks for helping me today I greatly appreciated it I literally pulled right up an they took care my vehicle great customer service an very pleasant men thanks again guys
Siobhan B.
Aug 31, 2025
I had a fantastic experience with Miguel at Jiffy Lube. He was kind efficient, knew what he was doing and charged a very fair price. I highly recommend to others.
Tomas B.
Aug 30, 2025
A.M R.
Aug 23, 2025
This place is one of the best ine to do yor maintenance. The guy who gives you the welcome is one of the best there, i love the way he do the job a 10 star for him and the spanish speaker guy is another one that deserves a 10 star for his patience and professionalism. I do love this places.
Jessica H.
Aug 16, 2025
Wonderful service. I went for a basic oil change and they went above and beyond. Highly recommended.
holly B.
Aug 13, 2025
Luis
Nov 03, 2023
Todo bien pero no hacen todos los servicing que dicen
FDC
Apr 04, 2022
Came with someone else for thier car.. I love how u get to stay in ur car as its getting serviced .. I think ima be a customer here
Emily
Nov 22, 2021
Pman62
Feb 14, 2019
very professional, courteous, super happy with the service, will make this jiffy lube my go to store for my future oil changes and car maintenance, Great Store , Super People !!!!!
Lisette
Jan 31, 2019
I recently purchased a used Honda Odyssey, and wasn't sure when it needed an oil change. Sure enough the signal came on, 10% oil left. Go figure on the evening we're expecting 4-6 " of snow. Needless to say, I was in and out of the shop within an hour. No extra hassles, trying to convince me to purchase more. Great service, and very efficient. Thank you all for making this experience easy.