Customer Reviews for Jiffy Lube 4180 WESTPORT RD, SAINT MATTHEWS, KY, 40207-2735
Customers at Westport Rd talk about:
Customer service
Service speed
Trust
Workmanship quality
Affordability
Lisa H.
Sep 12, 2026
Fast and efficient technicians. Great place to service my car!!!
Lazaro G.
Sep 12, 2026
Excellent
Damil
Sep 12, 2026
Connie S.
Sep 12, 2026
The technocian wss very helpful. He got me water and changed my.oil. He was helpful and professional
Jorge H.
Sep 11, 2026
KentuckyGreg
Sep 10, 2026
No waiting, fast friendly service. Will be back!
Linda V.
Sep 08, 2026
Alex and Naya they are fantastic Will be back Have shared with my family and friends what a great experience I had!
Dave J.
Sep 08, 2026
Very helpful staff from the greeter CSA to the manager. I had a unique situation and the entire team was there to help. I will be back for certain
Sonya H.
Sep 06, 2026
Dannie M.
Sep 06, 2026
Great and quick service. I would definitely recommend it.
barry C.
Sep 06, 2026
The workers at this location were efficient and thorough. I greatly appreciate their service provided to me today.
Dr. W.
Sep 06, 2026
Excellent service from start to finish! The oil change was quick, professional, and hassle-free. The staff was friendly, knowledgeable, and made sure everything was taken care of properly. I really appreciated the attention to detail and how clearly they explained the service. Great customer service, fair pricing, and a fast turnaround. I’ll definitely be coming back for my next oil change and would highly recommend them to anyone looking for reliable, quality service!
Chase A.
Sep 04, 2026
Emilee H.
Sep 04, 2026
Laura H.
Sep 03, 2026
Cati is super knowledgeable and very helpful. Thanks for your help with my car today!
Alisa K.
Sep 03, 2026
I had the best service here, I usually go to another place to get my oil changed but was passing it on my way home from work and decided to stop in. I AM SO GLAD I DID. Everyone here was so incredibly helpful and knowledgeable. Especially Naya! And as a 23 year old woman who doesn’t know much about cars, they did not try to sell me on 100 different things, which I appreciate!! Will be going here from now on!!
marlon F.
Sep 02, 2026
Naya and Alex were awesome. I will be back to see them
angela J.
Sep 02, 2026
Rachel M.
Sep 02, 2026
The people here are super trustworthy and awesome to work with!
allison A.
Sep 01, 2026
Alexandria was great! Informative but not pushy, great attitude even though it was late in the day and extremely hot outside. We were even offered water. There was no wait, we were in and out. Definitely recommend!
Drew B.
Aug 31, 2026
Great service, thorough inspections, & quality job done fast! Naya is AWESOME! Every visit proves why its the only place I'll take my cars for a quick oil change. A+
Jeff H.
Aug 30, 2026
Super nice, helpful people. Great attention to detail as far as I could tell.
Sandra H.
Aug 29, 2026
They were great ! Very thorough .
Genesis B.
Aug 28, 2026
I had a great experience getting my oil change. Alex did a great job explaining and walking me through everything they were doing. It was the best experience getting my oil change from anywhere!
Trevor A.
Aug 25, 2026
Great service
L B.
Aug 25, 2026
Man let me tell you i was down baaaaadddd. Stuck in a qdoba parking lot, check already running thin cause of bills, and one of my tires had a hole the size of a grape right in the side. Tried patching it, plugging it, called 3 shops to get an estimate i couldnt afford, and had to call off work. Stressin, i was blessed good people were there at the right time. Todd the GM was leaving as i was waiting and like Sam the Onion man from Holes, said “i can fix that”. And sure did. Him and Noah (a masterclass) got right to it, fixed my tire faster than the tow truck could even get to me, and made it affordable so i can actually get back on the road!! Great people doing great work! Def recommend!
larry P.
Aug 23, 2026
Good service. Good people.
Savannah D.
Aug 22, 2026
Experienced some car troubles before a major trip and all the staff were SO incredible at getting us all patched up. New brakes, tire rotation, oil change, the works! Robin, Cat, Trent, and Ashley were exceptional!
Nick Y.
Aug 22, 2026
Completely professional, courteous service and affordable for my needs compared to other chains. I’m so happy with them, and I will be back. ???????
ShanniFox1
Aug 22, 2026
Fast service and nice people!
Donald J.
Aug 21, 2026
U guys were quick & great
latanya B.
Aug 21, 2026
Great customer service, very informative and they got me in out on my lunch break.
Jayden A.
Aug 21, 2026
Naya needs a raise he gave me amazing customer service.
Benjamin R.
Aug 21, 2026
Came in from out of town and very friendly staff especially alex making sure everything was handled. Would recommend 10/10
Ria R.
Aug 21, 2026
They did an amazing job!!!
Dennis M.
Aug 21, 2026
Cam provided excellent service today. He changed my oil and top off all my fluids. I highly recommend him and the fine folks at this Jiffy Lube location. ????????
Josh A.
Aug 21, 2026
Amazing staff and quick service!
Mary E.
Aug 20, 2026
Most polite employee's! Great service.
Andrew H.
Aug 20, 2026
Noah and Wilson are the best went the extra mile, fixed something I didnt even ask about
k P.
Aug 20, 2026
L'Tanya F.
Aug 19, 2026
Cati, Naya and James were excellent! Great customer service! I was in and out!
Tizanna N.
Aug 19, 2026
James was amazing. He is a great asset to this location. Very friendly guy explained the importance of my inspection. Very knowledgeable. Thnak you
Mackenzie W.
Aug 17, 2026
Naya, Noah, and James were great!
Leah M.
Aug 16, 2026
Very friendly and efficient services!
Felipe V.
Aug 15, 2026
Ashley K.
Aug 14, 2026
Knowledgeable, great service, and very nice!
David D.
Aug 14, 2026
Great customer service. They go above and beyond.
Angela L.
Aug 14, 2026
I hand a Groupon. They did not oversell. We’re not pushy. We’re quick and effecient. Definitely a return visitor. Alex was the best
Rebekah
Aug 14, 2026
Best customer service Ive ever had!!!
Shauna F.
Aug 13, 2026
My first time getting an oil change at Jiffy Lube. The staff was kind and courteous. Also had exceptional service.