Customer Reviews for Jiffy Lube 4180 WESTPORT RD, SAINT MATTHEWS, KY, 40207-2735

Everything was great!

Professional service and very efficient.

I typically don’t write reviews but this place definitely deserved one. I pulled up to jiffy not knowing they were closing within minutes. Instead of turning me away or offering poor customer service, THEY WERE GREAT! They were kind, efficient and made sure the service I needed was complete!

They did an awesome job as usual fast and fair price

Andrew did an amazing job explaining to me things about my car. He was super helpful and kept things real. I will be coming back!

Andrew and Shawn were amazing at doing my oil change. They were quick and very friendly. I will certainly be returning.

Andrew was great! Fast and out the door.

Very nice technicians

Andrew and Sean were great.

James es muy buen compañero la atención perfecta

Cati was amazing, very quick and very kind ??

Jiffy lube is the best, always go here for my car needs! Andrew & staff are the best, highly recommended!!!!!

Always top notch service!

Andrew and Zach have been awesome getting my work truck oil changed, break pads replaced and tires rotated. Very knowledgeable and respectful.

Andrew is a great tech. Easy to understand and guides you through what needs to be done

Always friendly & efficient service at this location. Shout out to Andrew, Shawn & Zach for making me look forward to my next oil change. ??

Very helpful. Makes you feel very comfortable and very sweet team. Andrew, Sean & Kat were amazing

Shawn and Andrew were both great Along with everyone else on the shift as per usual. I consistently go to this location simply because they do remember their long-term customers and they try to take care of you as much as possible. They will recommend you things, but it’s always your choice. I bring my own oil simply because I but a different oil filter, and oil stabilizer so I just buy the oil with it. They use penzoil, which is my favorite brand. I’ve had brakes done as well in the past on other vehicles. Appreciate all the hard work everyone I appreciate you being there so I don’t have to do my own oil changes.

Andrew and Shawn were both amazing. Great customer service, amazing work, and very friendly.

Crew was amazing !! Thanks for the service guys

Andrew and Shawn were personable and got the job done quickly

Always great service

Everyone there was super friendly. They were busy and even the customers in the other bays were smiling.

I’m 100% here for this place. Andrew and his team were super knowledgeable and helpful. They also seemed like the kinda people you’d wanna chill with which is just a good vibe. Getting my oil change is usually a pretty lame errand but honestly it wasn’t bad at all. They also did it in less than 30 minutes which is usually great, but I coulda low key stayed longer and hung out with them. As someone who hates the dumb but necessary upkeep that cars require, you can take my word that this place is legit.

Andrew kept me updated throughout the repair process, good service.

Andrew and Shawn are very friendly and fast service! I highly recommend Jiffy Lube in St. Matthew’s, Louisville, Ky for great customer service!

I had a tire situation. They reacted promptly to my needs and took care of me. They were great. Zack is wonderful.

Andrew was great!

Great service

Kay was an amazing at explaining the pricing and process. Lovely people and enjoyed talking with them.

Excellent service, staff and management will definitely bring my vehicle back here again for future service.

They went above and beyond for me! They didn’t just do an oil change, they took the time to help fix other issues with my car too. Everyone was incredibly nice, caring, and genuinely wanted to help. I’m really grateful for their service!

Crew was very courteous. Thank you.

Quick, easy, professional

I was greeted as soon as I pulled up. In fact I was there before they opened and was the first customer of the day.

I like the service here! They are always willing to help.

Had an oil change done here with Andrew and Shawn and it was a great experience! Price was reasonable and service was excellent. Walked me through the process and was very clear and detailed about everything being done. I would 100% recommended this jiffy lube location and both of them were exceptional to work with.

I had a great experience at Jiffy Lube thanks to Andrew and Shawn. They were excellent from start to finish! Very professional, friendly, and incredibly informative. They took the time to walk me through the entire process and explained what they were doing every step of the way, which I really appreciated. It’s not often you get that level of transparency and customer care during a routine service. They made the whole visit quick, easy, and stress free. I’ll definitely be coming back because of the great service they provided. Highly recommend!

Great and really fast

Great service excellent work with reasonable prices all done in a timely manner. I definitely recommend getting your car work done here

Great customer service, fantastic mechanics, it's just the prices went up so fast. Didn't expect topay as much as I did. Full synthetic oil change, tire rotation, cabin air filter change and rear differential grease. This is my second time coming here, so they must. E doing something right.

Andrew and Shawn great guys always are fast and efficient super knowledgeable about the products and services I always comeback to this location to get everything done the also sell tires ????

Always awesome people here! I cross town for this crew

GREAT SERVICE FAST AND PROFESSIONAL

Andrew and Shawn were great guys. Got me in and out quick!

Andrew and Shawn took really good care of me and educated me on the need to know things. I appreciate their work!

Great experience at Jiffy Lube. The team was professional, efficient, and transparent throughout the entire visit. Manager Shawn was especially helpful he made sure everything was explained clearly and that the service was completed quickly and correctly. I truly appreciate the honesty and customer service. Highly recommend this location.