Customer Reviews for Jiffy Lube 11940 RILEY ST, OVERLAND PARK, KS, 66213-1126

Customers at Riley St talk about:

Customer service

Trust

Service speed

Workmanship quality

Value

Evan D.

Mar 25, 2026

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Miss *.

Mar 14, 2026

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These guys were PHENOMENAL. Very professional. The two Shawn, Deshawn, and Dezmond, thank you!

C T.

Mar 11, 2026

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Best experience yet getting an oil change.

Art H.

Feb 12, 2026

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Great service. A++++ customer service. Very professional team. Pay attention to detail. Will do business with this team anytime. Best team in town!!!

Bryan J.

Feb 11, 2026

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Great service every time I come there. Manager Shawn King is very professional and knowledgeable

Susan C.

Feb 10, 2026

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Robert R.

Feb 06, 2026

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Very helpful and friendly

Kathleen R.

Feb 04, 2026

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G G.

Feb 04, 2026

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Well done except took longer than thought

Amelia G.

Jan 31, 2026

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Very professional and courteous! I opted to stay in my car and they updated me throughout the process.

Katie V.

Jan 28, 2026

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The workers at the Overland Park location always do an amazing job!!

Ilana B.

Jan 27, 2026

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Chriskory P.

Jan 22, 2026

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I use this jiffy lube because Shaun and his crewhave excellent customer service skills and they get the job done in a timely manner and done rite

sophia W.

Jan 20, 2026

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My car started acting up during my lunch break at work and Shaun cleaned my entire engine, did the oil change, and even showed me why my car was having by the problems it had. They spent extra time on my car and didn’t charge anything for it. Deshaun was super kind and helpful while I was waiting in the lobby. The whole crew was respectful, patient, and diligent of my time. I will drive out of the way just to get service here in the future. They are amazing!!

Joe P.

Jan 20, 2026

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Got in, got out, tech was very informative and explained to everything.

Le N.

Jan 18, 2026

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Great service and will come back.

Lisa D.

Jan 17, 2026

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We went to get an oil change and tire rotation. They were the most polite and respectful crew we have ever worked with. They explained everything thoroughly and were overall some of the nicest people we’ve ever met. Amazing customer service!

tisha D.

Jan 17, 2026

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KAREL K.

Jan 16, 2026

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Delisa P.

Jan 16, 2026

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Get job young men

Ellen R.

Jan 16, 2026

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Jerry R.

Jan 15, 2026

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Great staff at this location! Everyone that I talked to were very impressed with the service. Hats off for did the hiring and training!

Mark C.

Jan 13, 2026

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The guys who served me at Jiffy Lube we’re great. The service was very rapid this morning, which was not always the case.

Rosa P.

Jan 11, 2026

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Sandra S.

Jan 07, 2026

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Alexa R.

Dec 31, 2025

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Michael S.

Dec 29, 2025

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Curtis B.

Dec 28, 2025

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Cameron was efficient and professional

LeShea W.

Dec 28, 2025

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I just appreciate the excellent customer service and attention to detail. Had me in and out, and i love that!!

Grant N.

Dec 26, 2025

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I typically stay away from these places, but I had a surprisingly good experience. The dudes were personable, patient, and kept me updated on their progress while I waited in the lobby. When the brake fluid flush was completed, they asked me to check the brake pedal pressure. When I told them the brakes felt "mushy," they simply put my truck back on the lift and bled the brakes again. Overall, the wait time and final fee were very reasonable. I'll be back when the time comes.

Emily K.

Dec 25, 2025

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I had to stop in on Christmas Eve morning because I had a throttle sensor issue with my car. The guys there were so kind, helpful and explained everything to me about the work they were doing. I was so impressed by the service and kindness. Thank you JL!

Dallas F.

Dec 24, 2025

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Laura B.

Dec 23, 2025

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This is by far the best Jiffy Lube location in the area! Dashaun was super kind and efficient despite the busyness of the day. I watched him interact with several customers and he always did so with kindness and respect. He was literally running from vehicle to vehicle to make sure everyone was attended to. I HIGHLY recommend this location and this team!

Steven K.

Dec 23, 2025

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Professional and Knowledgeable! Shaun King is a treasure

Scott F.

Dec 23, 2025

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The gentleman in your shop are friendly and professional. I normally take my car to the dealership for service; however, I’ll be bringing it in to Jiffy Lube more often at the location in south Overland Park.

Bernadette O.

Dec 23, 2025

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The people are friendly and they let you know what’s wrong. They get right on it.

Ralph M.

Dec 21, 2025

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sarah A.

Dec 10, 2025

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I came in with car that had been sitting for over two years with very little driving. They were thorough and informative. Will come back for needed service.

Charlie G.

Dec 03, 2025

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New management. Team polite and efficient.

Summer W.

Nov 30, 2025

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Edward R.

Nov 05, 2025

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Brandon B.

Nov 02, 2025

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The is the best location. Shaun and Camron. the others genuinely care and work hard and do a great job. Thankful for this staff and location.

Gretchen E.

Oct 27, 2025

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Fast and thorough highly recommend

Dwaunah M.

Oct 26, 2025

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The customer service was excellent and service was great. I always have a wonderful experience when I come to this Jiffy Lube.

Louis R.

Oct 23, 2025

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Keenan and Shawn are top notch. Stand up employees. And gentlemen at that. These guys treated us like family. And made a permanent return customer of my mother and I because of that. You can make a buck off of any one! But if you make us feel like family I can guarantee I’m gunna be loyal for life. And that’s what Shawn and Keenan did for us. Quality work, and extremely pleasant and patient service for us.

Emerson J.

Oct 21, 2025

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My tire sensors kept going out and they were so persistent in helping me figure out the issue! They even gave me a huge discount! Super friendly and attentive! Couldn’t ask for a better experience ??

Fereydoun D.

Oct 07, 2025

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Lexi C.

Oct 01, 2025

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Welcoming place with efficient services and friendly employees!

chris B.

Sep 17, 2025

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Ben H.

Sep 15, 2025

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Service was fast and easy. Nobody was pushy with sales and I learned more about ongoing maintenance needs for my car. Will definitely be coming back.