Customer Reviews for Jiffy Lube 3421 Grant Line Rd, New Albany, IN, 47150

Excellent service and no bullshit or excessive fees and charges. I had some concerns for them to look at and they thoroughly examined and explained everything

Dawnie and her team were great. From the time I pulled up to the doors she was very attentive and polite. Throughout the whole service she was letting me know what they were checking, making recommendations that were realistic and not just trying to upsell. Will recommend this location to friends and family.

Excellent vehicle and customer service. The best jiffy lube we have ever used across several states. Nice clean facilities with great staff.

Exceptional customer service!! Very nice an informative service!

From the moment that I pulled in, they were very helpful and kind. I will be coming here from now on. They were Amazing

Wonderful team, I was in and out

Larry is awesome, staff very friendly! Definitely will be back

Great service quick and reliable

All over great experience, workers were nice and straight forward about my oil change. Didn’t hurt my wallet. Quickest oil change I’ve ever seen. Would recommend anyone who needs a quick and cheap oil change.

Excellent service very nice people I don't know the lady's name but she was really short it's very very nice and professional

Fantastic, quick and friendly.

Crew was exceptional. Very helpful and explanatory. Went above and beyond.

Everyone here was great and explained everything throughly and answered all my questions. I didn’t feel pressured or rushed to add on anything that was not needed like some other places have a tendency to do. Everyone was friendly and welcoming and definitely made a good first and last impression

Very awesome people work there, fast service, good communication!

I drove to and from Ft Knox and on the way back the engine started acting funny so I stopped in jiffy lube and they made things better.

I journeyed to Jiffy Lube to have my car battery tested. I was treated so kindly during my visit that I decided to have my oil changed earlier than needed to show my appreciation. The team went above and beyond to make sure that my experience was exceptional, from offering me chilled bottled water while I waited to even entertaining me with light-hearted banter. I would choose this location to service my vehicles again and again simply because of their professionalism and their exemplary and attentive customer service!

Eric was awesome and funny! His team worked quickly and I was out of there in no time thank you!

The manager is shorter sweet woman who runs her crew with respect and goes above and beyond for her customers. I always choose Jiffy

Larry and Dawni were incredibly nice, professional, and quick. We love this Jiffy Lube!

Great customer service. Very friendly and know how to joke around. Samantha was very helpful and nice. They had no problem answering any of my questions

Dawni and Morgan are the best. Had me in and out faster than Jimmy John’s. I highly recommend this location.

10 out of 10. This location has the best crew. The team is always looking out for you and your vehicle

Service and customer service was amazing, they took very good care of me and my vehicle. I’m Absolutely thankful for them

They’re so friendly and quick at this location!

This location went above and beyond to solve an issue by providing a solution that most others wouldn’t have. I would certainly recommend this jiffy lube for future service!

Great service EVER!!!

Fast and easy process nice people and got the job done correctly

As a young woman, this team always makes me feel safe and never even attempts to pull a fast one. The lobby is very nice & comfortable to wait in. My favorite place for sure!

Very satisfied with my services today and I will be coming back for any future services!! Dawni, Samantha and the staff were very friendly and professional!! My services were very quick and I was in and out fast!

Professional and quick. Everyone was kind and my service was excellent

Quick service and great staff. Dawni and Samantha were great.

The best.

Jiffy lube team is great. They are very knowledgeable. My tire caps were off they gave me new ones at no charge. The waiting area was very nice. I was very pleased. I will definitely be returning.

These guys are great. Got me in and out. Very professional highly recommend. Thanks guysm

10/10 I will never go anywhere but to this location the staff is so friendly and helpful

They were very quick and helpful. They told me Wat was wrong wit my car & gave me the best recommendations on how to fix it. I will def b goin back there. Thank u for being so kind.

Staff was thurough and professional

It was great the guy that did it was super nice and gave me information about all th3 stuff I need to get fixed

Stopped in for an oil change on my lunch break. They had me in and out within 15 minutes.

thank u for assisting Izzy jiffy lube

Friendly and thorough service. Would recommend.

Was there the other day had great service.

Dawnita did a great job of showing hospitality. I have a difficult name to pronounce and she took time to make sure she got it correct. It’s the little things like that I appreciate!