Customer Reviews for Jiffy Lube 5920 BROADWAY, MERRILLVILLE, IN, 46410-2618

Jahmarri was very helpful and gave me a discount more then grateful very nice guy

The whole crew was polite and professional. Thanks guys

The people were very nice right on time when I needed it in the blink of an emergency

I really appreciate this Jiffy Lube location. Everyone here is super nice, incredibly fast, and shows great attention to detail. It is just a wonderful staff all around. The office manager at the front desk was fantastic—super welcoming, highly professional, and really helped me out with the billing and explaining the paperwork. They are very understanding of your situation and always take excellent care of the customer. Back in the service bay, Ty, the garage service tech manager, did an amazing job during my service on 7-7-2026. He is a true professional who is highly knowledgeable and gets right to work. He diagnosed the mechanical issue, got under the truck, and fixed it like it was nothing, telling me I was good to go. He went above and beyond by explaining the whole process clearly so I knew exactly what was being done. I’ve had my truck serviced here before and paid for work, but even coming in for a routine checkup that ended up being fully covered, they treated me with the exact same top-notch care. I had an amazing experience, highly recommend this team, and will absolutely be going back any time I need service.

Very professional, answered all my question and went above and beyond to make the work was done properly.

My husband and I have an awesome experience with guys in the shop. They are doing everything together,and getting job done faster. They are very polite,respectful, and knowledgeable, and they listen. From now on, this is going to be a place if I need help with my car. Highly recommend this place ??

Very nice, helpful staff.

Awesome service

Although this location was hit by the tornado, they are wide open and still servicing customers with a smile! I appreciate that!

Great workers very quick with service super fast and very informative didn’t try to persuade me to buy anything just gave recommendations which was great.

Always quick and courteous!!!

Great service quick and fast . And very polite .

The only place I get my oil changed, friendly, positive environment

Brake job

They were thorough and quick! I love it and will definitely be back!

The guys at this location were very friendly and helpful and provided the best service

I had a very good experience here. I was in and out and they really worked with me as far as knowing what’s wrong and how much. Thanks!

Everyone there is really excellent at their jobs love the service

My car was saying " add oil", I went to a nearby Jiffy Lube and they topped my oil off with no issues. Quick and professional service.

The team was extremely helpful, insightful, and knowledgeable about my vehicle. They provided fast, professional service and maintained positive attitudes that made the entire experience even better. I’m truly grateful for the excellent service I received during my first visit to Jiffy Lube

My experience with Jiffy Lube has always been the best! Thank you!

They were very quick and efficient

These guys were amazing. Such attention to detail. Also a Military Veteran discount.

Everyone was professional and helpful in me making a decision about what services I needed.

Very organized and professional place service takes no time

Great service

My car used to sound like it was begging for retirement. Now it purrs like it’s 21 again. Thanks to an AMAZING team! Jah***, How***, And***, and Mar*** always go above and beyond. They’re diligent, trustworthy, and truly reliable. They’ve handled every service on my car, and it drives like it just rolled off the lot. If you want honest work, great service, and a car that feels brand new, don’t take my word for it — give them a try and experience it yourself.

I got my oil changed today, and it was a great experience. Everybody was kind and informative. I was able to use my coupon I received in the mail and everything went very smooth. They even had me a good quote on new tires.

Friendly staff who worked quickly! First time going and I’ll be back. I usually go to a different location because I trust their work but I trust theirs just as much :) Pleased