Customer Reviews for Jiffy Lube 7619 E 96th St, Indianapolis, IN, 46256-1010

Customers at E 96th St talk about:

Customer service

Service speed

Trust

Value

Workmanship quality

Terri M.

Mar 28, 2026

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This location is simply the best!!

Carol

Mar 27, 2026

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Ebony G.

Mar 24, 2026

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Mark P.

Mar 24, 2026

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Lynn at the 96th st location was amazing!

NIYA M.

Mar 21, 2026

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They are very professional and knowledgeable people. This is the only place that I will ever go to service my vehicle.

Anthony A.

Mar 19, 2026

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The lady technician listen very well to the problem.i have with my tire and help me to fix the problem in a good time period. She is very good in her duty

Daizia

Mar 18, 2026

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Quick and informative

Elijah S.

Mar 11, 2026

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Great customer service

Michael K.

Mar 06, 2026

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Harley did a great job. Very personable and friendly. Showed me everything and explained it so that I could understand.

Nick I.

Mar 06, 2026

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I went in for a needed oil change, service was fast but not rushed, staff was very polite, all around satisfied.

Christine D.

Feb 27, 2026

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Fast, friendly and reliable service. I appreciate the discount being applied.

Clara Y.

Feb 20, 2026

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Technicians were very knowledgeable. Got me in immediately. Explained service to me and took the time to make sure I understood everything (in terms I could understand). Highly recommend.

Raena L.

Feb 19, 2026

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Jiffy Lube at E 96th St (near I69) -- Staff are always super pleasant here & get me in and out quickly. I generally sitck to oil changes & air/cabin filter services, but I've also gotten new headlamps, wipers, and more. They also run some good coupons!

Diana F.

Feb 19, 2026

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Thomas F.

Jan 23, 2026

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Fast, friendly and efficient. They checked my records and did exactly what I had requested. Will return there for all of my service needs. Thanks.

Jarrod L.

Jan 21, 2026

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Knowledgeable and friendly people who completed the service efficiently with appropriate recommendations for a new air filters that I unfortunately didn’t have time to get done. Will return in the future.

Terry S.

Jan 21, 2026

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Professional, thoughful, and informative.

Emily O.

Jan 19, 2026

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Fast and friendly service!

Dino C.

Jan 17, 2026

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Rocky I.

Jan 16, 2026

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Great service

Bitners G.

Jan 13, 2026

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Why was this trip different from past visits you other Jiffy Lube? The vibe was honest, sincere. I felt no pressure to buy something else. They offered services I didnt know existed. They changed a headlight for $28 installed. Other non Jilly Lube places quoted me $200. Manager was on point guiding her younger staff.

Heather M.

Jan 12, 2026

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In and out with courtesy

Jerome M.

Jan 05, 2026

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Schkiria M.

Dec 24, 2025

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My oil change was seamless and convenient!

RaDonna S.

Dec 08, 2025

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Quick and easy. Dustin was very helpful and went over all the services available or recommended.

Sarie A.

Dec 04, 2025

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The team that was there wet above and beyond to make sure I was taken care of. I will go back to that specific location for all my oil and vehicle needs. They were awesome.

Angelica R.

Dec 03, 2025

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The staff is friendly, they work fast, and I never have any issues with their service :)

Luis R.

Nov 28, 2025

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James M.

Nov 25, 2025

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Extremely well versed in their work. Quick, thorough, and conceptual in their response. Will continue to return!

Gina D.

Nov 19, 2025

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Rojen J.

Nov 17, 2025

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Team members are courteous and nice. Took my car, checked in and completed the work quickly. Only 4 stars because of how they left the car after the service. They fender cover they put on the fender actually left marks on the car. I needed to clean up when I got home. Seems like the magnets on these fender covers are dirty, which transfers to the car paint. Very noticeable on white car.

Beth H.

Nov 17, 2025

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Quick service. Positive staff interactions. They will always offer add-ons, but it is very low pressure. Coupons always available.

Gregoria T.

Nov 13, 2025

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David W.

Nov 12, 2025

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Great job and quick. I appreciated the discount they honored after some discussion but in the end a satisfied customer who will return

Andrea R.

Oct 22, 2025

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Always a pleasure! Love the Aquapel window treatment. It was applied quickly along with my new wipers. Been a Jiffy Lube customer for over 20 years!

Michele M.

Oct 19, 2025

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Tina B.

Oct 18, 2025

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Wonderful people. I met Todd and he was so friendly and helpful

Oscar G.

Oct 11, 2025

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Best of the best!! Been with them with my old friend and after service, feel like a brand new Ferrari ??

Christopher F.

Oct 09, 2025

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Respectful and hard working guys, told me other preventive matinance with out being pushy. Good location

Karissa H.

Oct 04, 2025

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Tom F.

Sep 26, 2025

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Vicki D.

Sep 24, 2025

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Jeff B.

Sep 19, 2025

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Oil change

Adam S.

Sep 12, 2025

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Kelly, the Jiffy Lube rep that helped me is gold! Her smile and cheerful demeanor were great, which seems to be something lacking in customer service these days.

Hank P.

Sep 03, 2025

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Susannah B.

Sep 01, 2025

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Camellin F.

Aug 31, 2025

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Getting an oil change was super quick and easy. I’m incredibly grateful for the wonderful people working here.

Marlene V.

Aug 28, 2025

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It was a slow start at first because there was only two employees working but they both worked well together and did an excellent job.

sharon C.

Aug 26, 2025

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I ran into the employees of this Jiffy Lube at a fast food restaurant. I asked them about their services. They were kind and helpful and encouraged me to bring my car by. They even told me to find an online coupon! I stopped in a few days later. They were fast, warm, and didn’t try to up sell me. No leaking etc. I’ll be back!

Luna

Apr 16, 2022

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