Customer Reviews for Jiffy Lube 9301 BROADWAY, Crown Point, IN, 46307-8883

I had an excellent experience at Jiffy Lube! The team was professional, friendly, and got my full synthetic oil change done quickly. They explained everything clearly and provided great customer service. One of the best oil change experiences I’ve had. I’ll definitely be coming back! ?????

Has been my go to for a long time

They did a great job on the oil change and tire rotation.

Mechanics asked questions and took care of my car. Will go again.

I don’t recall the guys name that helped me but was very nice and informative. They didn’t try to upsell everything like other shops. I will go back to this shop.

Huge shout-out to Joe and the crew! I highly recommend them! I stopped in for an oil change on my way to work and was greeted by Joe. He was awesome—very friendly, professional, and welcoming. The service was quick, and I was in and out in no time! I’ll definitely be coming back. Thanks again, Joe and crew, for the great service!

Very professional and wait was not long

Good customer service.

I love that they always let you know the cost of the service before performing it, just confident service.

Friendly,quick and efficient.

Great service and a friendly staff.

The 93rd and Broadway in Merriville / Crown Point area shop has been the easiest going experience. Very hassle free, and I will continue to take my fleet vehicles there for service.

Awesome service! Very professional and friendly. Quick and affordable. I'll definitely be back.

Friendly people. Had me out the door in a jiffy.

Very good service

Awesome service but prices are too high. I will have to look elsewhere next time.

Super fast. Technicians were very polite and helpful

Couldn’t have asked for better or friendlier service! Great crew!

Pulled up, an attendant greeted me and directed me which lane to pull into. Was in and out in about 1/2 hour. Very professional, prompt and service was excellent!

Excelente

Very friendly and helpful this place had a great team!

Great customer service! They go above and beyond!

Been 10 years since my last trip to this location. Tip top tier service as usual.

Friendly staff, fast service, and good customer service.

Staff was knowledgeable and pleasant.Service was quick and efficient, and we didn't have to wait.

Usually love this place, the only place I’ll go for oil changes! Management is awesome. Last one I got they offered to replace a light for me and after 15 minutes of messing around in my trunk told me they actually didn’t carry it. Then they didn’t show me my air filter to ask about replacing and also didn’t air up my tires. Also offered to top off my coolant for $5 extra charge but when I got my bill it didn’t include the charge or service and I didn’t see them fill it either. Just a few things to pay attention to but still will be returning and hoping it’s just a one time fluke.

Nice courteous technicians working here

This was my first time coming to this location on Broadway, my experience was very great! James went above and beyond to make sure my car was in great shape! He was very kind and helpful. It’s very hard to find places that has good people who care about their jobs!

Top notch, very pleased with the service.

Great service and great staff.

Very quick oil change. They check and top off, if needed, everything else. Fill tires, check filters. I found out if you need to top off your oil during the next 3,000 mi they do it for free. Jiffy lube is the only place I go. #1 in service

stopped in while 2 hours into an 8 hour trip to have some codes wiped that were preventing me from driving comfortably and they took care of things super quickly and efficiently! really great, kind technicians, can't recommend enough!

Synthetic, brake oil and filters change on MONTANTA WILDFIRE AIR QUALITY DAY 7/16/2026 Great Service. Hormuz straits being a MOSCOW MITCH