Customer Reviews for Jiffy Lube 9301 BROADWAY, Crown Point, IN, 46307-8883
Customers at Broadway talk about:
Customer service
Service speed
Trust
Workmanship quality
Affordability
Scarlett M.
Jul 17, 2026
stopped in while 2 hours into an 8 hour trip to have some codes wiped that were preventing me from driving comfortably and they took care of things super quickly and efficiently! really great, kind technicians, can't recommend enough!
Jon F.
Jul 16, 2026
Aaron F.
Jul 16, 2026
Synthetic, brake oil and filters change on MONTANTA WILDFIRE AIR QUALITY DAY 7/16/2026 Great Service. Hormuz straits being a MOSCOW MITCH
Troy B.
Jul 15, 2026
shawn S.
Jul 14, 2026
Ruth S.
Jul 14, 2026
Great experience!!!!
Leah S.
Jul 13, 2026
Very efficient and professional.
D'Anna H.
Jul 13, 2026
Desi W.
Jul 13, 2026
Kayla was very helpful! And got me in and out quickly
Britney S.
Jul 11, 2026
Erica D.
Jul 10, 2026
Liz E.
Jul 10, 2026
What an outstanding service experience! We stopped at Jiffy Lube because our Avis Budget rental vehicle was due for an oil change while we were on a road trip from Florida to Chicago. The entire team made the process incredibly easy and stress-free. Joe, James, Lexie, and Arius worked seamlessly together. It was impressive to watch how they communicated with one another, calling out each completed task and verifying everything for quality assurance. Their teamwork, knowledge, and attention to detail were evident throughout the entire service. In addition to changing the oil, they checked and adjusted the tire pressure, refilled the windshield washer fluid, and likely performed other inspections to ensure the vehicle was road-ready. It gave us great confidence knowing they were looking out for our safety before we continued our journey. One of the best parts was the convenience—we didn’t even have to get out of the car. We remained comfortably seated while they took care of everything, including coordinating the billing directly with Avis Budget Car Rental. The whole process was efficient, professional, and completely hassle-free. A big thank you to Joe, James, Lexie, and Arius for your excellent customer service and dedication to doing the job right. Your professionalism and teamwork truly stood out. God bless you all, and keep up the amazing work!
chris L.
Jul 10, 2026
Great service very quick and professional
Billie M.
Jul 08, 2026
Fast and friendly service. Thank you
Derrick E.
Jul 08, 2026
Aurora V.
Jul 07, 2026
Good experience at this Jiffy Lube. Was in and out in about 30 mins. Friendly and helpful staff. Thanks for getting up and running quickly.
Joseph M.
Jul 05, 2026
top of the line
marcus K.
Jul 04, 2026
All good ????
conservative R.
Jul 03, 2026
The service technician was knowledgeable and efficient and made sure all my transfer cases and rear end fluid was full and ready to go. Even did check on my lights turn signals and fog lamps.
Gerald S.
Jul 01, 2026
Fast, efficient, and courteous.
James O.
Jun 25, 2026
positivedevelopment1
Jun 24, 2026
Cathy M.
Jun 24, 2026
Excellent experience. Technicians were very friendly and professional!
emily W.
Jun 23, 2026
Dennis W.
Jun 23, 2026
Oil change
chris B.
Jun 23, 2026
Roger G.
Jun 22, 2026
Awesome mechanics. Very knowledgeable and professional. Hooked me up with a coupon too!
Kimberly C.
Jun 21, 2026
Rachel U.
Jun 18, 2026
The team in Merrillville did a great job. I have a fleet car and there were no issues getting in and out and on my way. Thanks guys!
Tiffany E.
Jun 18, 2026
Karie L.
Jun 16, 2026
wonderful service - pleasant and competent employees
Jackie F.
Jun 15, 2026
Every time is quick and has resonable pricing
Hannah H.
Jun 15, 2026
Everyone is so knowledgeable and quick, highly recommend.
Virginia W.
Jun 15, 2026
Always great customer service and coupons!
E T.
Jun 13, 2026
Luka I.
Jun 13, 2026
Your girls were awesome??
Frank A.
Jun 11, 2026
Ryan H.
Jun 09, 2026
m A.
Jun 06, 2026
They always take care of my car, the staff is very friendly and professional. I always bring my car here for oil change.
aaron A.
Jun 06, 2026
Great service I was in and out. Very friendly and not pushy at all. I will definitely be going back for my oil change again no questions about it.
Sal B.
Jun 04, 2026
steve M.
Jun 04, 2026
Samantha T.
Jun 03, 2026
Fast and great customer service! Thank you!
Marty
Jun 03, 2026
Ty and his crew always take care of me!
Patrick Q.
Jun 02, 2026
Carlos A.
Jun 02, 2026
Vance M.
May 31, 2026
The gentlemen there were awesome help and quick! Very organized and punctual.
Toni C.
May 30, 2026
I always go to this location, but the crew that was there today was the best ever!
Antonio R.
May 30, 2026
Great job
Kat V.
May 30, 2026
Friendly …. Service was done quickly .