Customer Reviews for Jiffy Lube 1495 Keystone Way, Carmel, IN, 46032-3274
Customers at Keystone Way talk about:
Customer service
Trust
Service speed
Workmanship quality
Value
William M.
Sep 11, 2026
Jackson D.
Sep 11, 2026
G S.
Sep 02, 2026
Jeff U.
Aug 31, 2026
After an oil change, we had a small leak. Returned to the store, and the team discovered a cracked gasket seal which they replaced. Sent me on my way fixed--leak gone!
Sharon R.
Aug 31, 2026
Went in for replacement of a tail light battery. Didn’t even know they did such a service in and out within 15 minutes with an excellent price.
Marquice G.
Aug 22, 2026
Very patient and detailed. Informed me every step of the way.
Alisha H.
Aug 20, 2026
Darwin
Aug 14, 2026
Professional, thorough, friendly, and fast. Great service
Tom D.
Aug 07, 2026
Prompt, quality service with a smile.
Cindy F.
Aug 06, 2026
Once I finally got in, they worked quickly. BUT, I had made an appt. Online on the Jiffy Lube website so I wouldn’t have to wait as I had several other appts that day. The girl who took my info swore they had never taken appts… that it was always first come first served. I was NOT happy! If I had known this… I would have chosen a different day when I didn’t have other appointments. Why would the Jjffy Lube app say you can make an appt. If it wasn’t the case? Very confusing and aggravating!
Demetria G.
Aug 04, 2026
Thé staff were efficient and quick. 100% synthetic oil was not in stock. Ckerk explzined that GwM now suggests changing oil every 4000 miles. Last time I changed it was 6000. I asked if oil was low or dirty and she reported it was not. In my mind the oil change was too early: $100 that could have remained with me until year end for the few miles I drive.
William B.
Aug 01, 2026
Great job
Hannah A.
Jul 28, 2026
The ladies were great!
Dan L.
Jul 28, 2026
I needed a battery that they did not have in stock. They quickly got one ordered, and within a few hours I had my battery! The staff were polite and helpful!
Melissa V.
Jul 23, 2026
Did you know that this Jiffy Lube has women doing the work and they are plucking awesome. They are Confident, Coordinated, Competent, and Courteous. They work as if they have a true stake in the business. I Love Them and will be a new regular. These women rock and I will be there for it.
Kristina D.
Jul 18, 2026
Rob F.
Jul 17, 2026
Bob did a great job……. curtious and efficient.
Kathy C.
Jul 15, 2026
Great service by skilled professionals. This business had the oil I needed and the correct filter which two other oil change businesses had neither!
FI G.
Jul 13, 2026
Thank you so much to the service members here who helped me out of quite a situation!!
Greg A.
Jul 09, 2026
erin N.
Jul 08, 2026
Honest and trustworthy group. I had to have some work done that required several hours to repair and they did an excellent job. Communication regarding the repair status could’ve been better, but not worth losing a star due to all the work completed successfully.
Lisa C.
Jul 06, 2026
I felt the techs took great care of me. They answered all my questions!
Trisha D.
Jul 01, 2026
Very friendly and quick! Told me things that the car may need but didn’t pressure
John N.
Jun 27, 2026
Gretchen T.
Jun 25, 2026
Just had an oil change. Everyone was very friendly and very efficient. Will definitely go again.
Ken S.
Jun 25, 2026
What a breath of fresh air! The service requested was handled with absolute professionalism (and a nice dash of humor). There are very competent and good people working at this location! A+
Jenny W.
Jun 19, 2026
I took my stepdaughter there about a month ago and a man and his daughter were working together. They were beyond helpful and went above and beyond for us. Also super sweet to see a man and his daughter doing car stuff together!
Brian C.
Jun 16, 2026
They have a talented amount of young go getters working in that shop. While, what most might believe to be an easy job of changing the original regular headlamp bulbs, the 2014 Jeep Grand Cherokee, proves to be a challenge once again due to their design engineering not allowing for ease of access. It didn’t help my overall timing due to a mishap of someone dropping the new headlight bulb into the Jeep and having to fish it out, but overall they persevered until the job was done after 3.5 hours. They were kind of to only charge me an hour worth of labor.
Rosemary S.
Jun 13, 2026
As always very good service. By far best Jiffy Lube in the area
Joy S.
Jun 13, 2026
Went for an oil change.
Hunter J.
Jun 08, 2026
Eldon went above and beyond my expectations. It was time to service my transfer case, however the last company that performed this service mucked up the bolts on the case, making it very difficult to service. Eldon percerveered and got it done. Thank you Eldon!
Timothy T.
Jun 08, 2026
Fast, easy, great communication. Will be back!
Douglas K.
Jun 07, 2026
Good people
Scott F.
Jun 06, 2026
Very nice staff. Oil change done great and quickly.
Connie B.
Jun 05, 2026
The father and daughter team are great combo! They took great care of me and made suggestions for my tire issues,
Thomas C.
Jun 02, 2026
Great service, very cordial staff, quick and efficient!
scott H.
Jun 02, 2026
Andrea B.
May 30, 2026
I absolutely LOVED that I had all women work on my car. Fast, not pushy, did a great job.
laramie M.
May 23, 2026
Best experience ever! They were really careful to look things over and even informed me about the coolant tank should be flushed. I will be coming back for that service! Thanks again
Alyson E.
May 22, 2026
Kent M.
May 21, 2026
Good service. In and out quickly.
Libby C.
May 21, 2026
Scott K.
May 18, 2026
Super kind, super efficient. Father and daughter duo. Suggested, but did not hard sell. In and out in a Jiffy. HIGHLY recommended ??????????
Carole P.
May 18, 2026
Very knowledgeable, and takes the time to determine the problem and solution to a car issue. I always use them whenever I have a car issue.
Karen J.
May 16, 2026
Nat O.
May 14, 2026
Robert K.
May 09, 2026
The two ladies that changed my oil were very good, efficient and were fairly efficient. I had just purchased a car and the lady showed me I had new oil and didn't need a oil change. I wanted pure sythetic so I went ahead. I was quite surprised to see women changing oil but oil change companies may be having labor problems and these two ladies knew what they were doing. I definitely go back.
Bill H.
May 08, 2026
The best people and service in the game. Thank you guys.
Tania K.
Apr 28, 2026
Karen F.
Apr 24, 2026
Excellent service!