Customer Reviews for Jiffy Lube 10 E DUNDEE RD, WHEELING, IL, 60090

Please give Paul a raise. Kindest greeter I’ve ever met in any service job.

Huge shoutout to Eric at this Jiffy Lube location! Getting an oil change can sometimes feel like a hassle, but Eric made the whole process incredibly fast, easy, and stress-free. He was super professional, didn't try to aggressively upsell me on things I didn't need, and got me back on the road in no time. Great customer service. 5 stars

Great experience! Eric and the entire team at the Dundee Road, Wheeling location were professional, friendly, and efficient. They were honest, only recommended the repairs that were actually needed, and provided excellent service. Highly recommend!

Always very fast, polite and do a great job.

Fast and very professional

I was served promptly and fairly. I will be back.

Friendly and fast

My car started overheating on the way home, and I was so relieved to come across this Jiffy Lube. From the moment I arrived, I was welcomed and helped right away. The team quickly assessed the situation, explained the issue clearly, and advised me not to continue driving with the current diagnosis, which I truly appreciated. They also topped off my fluids, going above and beyond to help. They took so much of the stress out of an already stressful situation with their professionalism, honesty, and kindness. I can’t wait to come back for my next oil change. Highly recommend!

Excellent customer service and friendly staff. Best Jiffy Lube anywhere.

Quick, polite, and genuinely friendly service made my visit to Jiffy Lube a breeze. The team worked efficiently while still making me feel welcomed and taken care of.

This place is very wonderful and there is a very nice and polite employee named Fernando working here. Thank you very much to him.

Eric was so kind to top off mt coolant when I pulled in on Sunday. I will definitely use Jiffy Lube in Whereling for all my future maintenance needs.

I can’t thank Eric enough for his help when I was in distress. He was incredibly kind, patient, and quick to step in when I needed assistance. During a stressful situation he made sure I was taken care of every step of the way. It’s rare to come across someone who genuinely cares and goes the extra mile to help others. Eric’s professionalism, compassion, and willingness to help made a difficult experience so much easier. I truly appreciate everything he did and highly recommend him to anyone looking for someone dependable and caring. ??????

Great service

Always a great experience, manger is to notch !!

Eric and the crew at Jiffy Lube we’re friendly, quick and amazing!

Exceptional auto & customer service by Eric & staff! Highly recommend!

Great as always Would recommend to a friend

loved it!!

Very efficient to details

Quick and easy. Polite service.

Great service every time! Friendly, professional and knowledgeable staff. Thank you Javier and Sebastian!

Excellent service!

Javier was the best.

Super quick service, courteous staff. I was in and out — truly in 15 minutes. They also upsell a bit based on the conditions of certain filters, but I was able to decline what I didn’t think needed immediate attention with no problem or pressure. I used a coupon on my phone that a simple Google search found, got synthetic oil, and will plan to return in about a year since I do not put too many miles on my car.

The customer service was excellent! They changed the oil and didn’t pressure me for additional services.

Perfect pit stop

Eric at the Wheeling location at Dundee and Wolf was so helpful and kind. I greatly appreciate the window washer service today. Excellent customer service.

My experience at this Jiffy Lube was great. They took my car in a timely manner and were super knowledgeable. They were honest about what I needed and didn’t need at that time- this was very appreciated. It’s nice to know I can trust them. I’ll be back.

I love your location because Kyle runs a tight shop and so nice professional and friendly . He is why I keep coming back to the Wheeling location - and your staff opens the doors like Gentleman for us ladies !!! Impressive clean operation Customer for life . Thanks for consistently great service ! Marianne

This Jiffy Lube on Dundee Road in Wheeling is an absolute gem! If you’re anything like me, you’ll find yourself dreading the thought of taking your car to the dealership, look no further than this Jiffy location. Here, they do not treat you like a mere number, focusing solely on profit. Instead, this Jiffy is a breath of fresh air. They treat you with the utmost respect and professionalism. They thoroughly inspect your entire vehicle and provide you with a clear and concise breakdown of what needs to be done. There’s no upselling, no condescending attitude. They walk you through your options, ensuring that you’re fully informed and comfortable with the decision. I never felt pressured or coerced into getting unnecessary repairs. They understand that if something isn’t broken, there’s no need to fix it. And let me tell you, I paid a total of under $200 for “the works,” including an oil change. That’s a steal compared to the easily $200+ I would have paid at a dealership. I highly recommend this Jiffy Lube location in Wheeling to anyone looking for reliable and affordable car maintenance and mechanic. They truly go above and beyond to provide excellent service and customer satisfaction.