Customer Reviews for Jiffy Lube 113 KAIN ST, OTTAWA, IL, 61350-1164

Good environment

Super friendly and great service...will be back

These guys always work with me and make the experience as painless as possible!

5 star service!

The staff at this location are amazing!! The manager Jake is doing a fantastic job leading his team!

In all of my time traveling this is the best Jiffy Lube location I've been too. 10/10 would trust them to change the oil on my 3/4 ton diesel anytime

I had the the best oil change experience ever. They went above and beyond! Even changed out my headlights for me! I will definitely be going back in the future for more services! Leah, Carl, Jacob and Bryan are the best workers/mechanics I've met and they took so much pride in their work and were very polite and explained everything to me and answered all of my questions! If you are ever in Ottawa, Illinois and you need some tender loving care for your vehicle, go to Jiffy Lube!!

Quick and efficient and helpful!

Pretty fast oil change. Reasonable prices and informative staff.

I have gone to Jiffy Lube for years. Never disappointed. Great customer service with reasonably quick time! Very informative on what your car needs done and gives you the option to say “No thank you, not today” Great job Jiffy Lube Team!!

Staff did a great job. Leah was very informative and helpful.

Great service and friendly knowledgeable folks!!

OUTSTANDING SERVICE!!!! Got me In and Out…. Very Helpful Only place we will EVER GO!!! Thanks again

Fast and easy, very friendly and incredibly patient. Will be making this our go to.

Best crew ever!! Will definitely come back every time

Timely professional service.

They are amazing! Always come here!

Jaden and Jake restored the headlights on my vehicle and it went from cloudy to clear!!! Thankful to have an experienced team of technicians so close to home.

Absolutely amazing the guys are fun always quick and easy I would recommend 10/10 everyone also blame Carl joking but they are amazing.

Always blame Karl… but very good services would recommended.

Excellent team helped me with so many things right away! Got my car battery and belt and headlights replaced and my oil changed. Felt like I was in good competent hands.

I had a great experience at the Ottawa Jiffy Lube! From the moment I pulled in, everything was smooth, quick, and professional. Jake and Leah were especially helpful & they both went above and beyond to make sure I understood what my car needed without feeling pressured into anything extra. They were friendly, efficient, and clearly take pride in their work. I’ll definitely be coming back for future services and would highly recommend this location to anyone looking for honest and reliable service. ??

Very quick service

Quick, easy and friendly

Jake, Leah, & the crew were so nice and super helpful. 10/10 recommend

Jake and the crew are amazing. I've been a loyal customer for a few years now.

Very friendly service

Awesome customer service experience! Will be returning again!