Customer Reviews for Jiffy Lube 1990 E College Ave., Normal, IL, 61761

Was in and out very quick and never tried to upsell anything. Let me know to stop in if any of my fluids become low between service for them to top off. Friendly staff

The people here are very polite and efficient!

Very efficient and courteous. I had an oil change and tire rotation but the also checked other key points within the vehicle. He

The technicians are always nice and they give me all the infirmation needed.

Gave me a free AC inspection! Amazing work! Highly recommend

As a first-time visit they also gave me a coupon which saved me a little money.

Staff was friendly, fast, and thorough. Would definitely recommend.

I had a fantastic experience at Jiffy Lube thanks to Timothy and James! From the moment I arrived, they made sure I was well taken care of and explained everything in a way that was easy to understand. They gave me several helpful maintenance tips without making me feel pressured to buy anything extra, which I really appreciated. It’s refreshing to find a place that’s honest and focused on taking care of their customers instead of upselling unnecessary services. The shop was clean, comfortable, and welcoming, and both Timothy and James were professional, friendly, and approachable throughout my visit. Customer service like this is hard to find these days. Thank you both for making my oil change quick, stress-free, and genuinely pleasant. I’ll definitely be coming back and recommending this location to others!

Friendly service. Actually, outstanding service! Quick, professional and hospitality was nice, too. Offered me coffee or water while I wait. And... Certainly didn't have to wait long.

Very professional and very clean waiting room!

Hands down my favorite place to take my vehicles for oil changes. Always treated with respect! The place is very clean and staff are incredibly friendly and knowledgeable.

Great fast service

Came in after work with my two year old and everyone was so nice and welcoming! Very quick service for how busy they were

They were fast and very kind.

Very friendly staff and fast service

I would love to give you guys more stars ??.

I had the absolute best service from everyone there on 05/31/2026. Everyone working was extremely polite; including opening doors for entry and exit !!

Polite and friendly employees. Speedy service.

I've been here twice. Both times the service was quick and they did a great job. Jeremy T. did a great job underneath and I'll go back when I'm back in town. Thanks Jiffy

Nice people, good service e

Very pleased with my experience. The technicians were extremely polite, did not push upsells, and very communicative about the exact services. I will be coming back for my future changes.

Quick service and very professional and friendly.

This was my first time at Jiffy Lube and I will definitely be coming back. Timothy helped me and he was extremely kind and polite. Great experience!

There were only 2 guys working but they were friendly, professional and knowledgeable.

Excellent service! Very pleasant, efficient and professional team!

Great service! Thanks to Charles, Dominic and Rebecca for helping to discover those dirty air filters. Now my car runs smoother and the air conditioner even cooler. Service was warm, respectful and professional. Probably the best Jiffy Lube I've been.

Great service! Even showed me how to replace the air filter myself!

Great customer service. Quick & helpful

First time at a Jiffy Lube. Clean facility, quick service, and well-mannered and excellent customer service.

The mechanics were prompt and very professional!

Was in and out in less than 20 minutes! Friendly staff and super fast service!

Great service! I was in and out of there in 15 minutes! Nice manager and worker.