Customer Reviews for Jiffy Lube 1745 Bradford Lane, Normal, IL, 61761

Always thorough and helpful! Great price too!

Nathan, great customer service,quick,honest

Chong and staff did a great job on my oil change at the Bradford location in normal. Chong was very informative and let me know that my tires were reaching near the end of their time. Thanks Team!

Hyde at Bradford was really feat when I came offered to do a free diagnosis and was really helpful and nice first thing in the morning and did a amazing job

The guys at the Bradford store in Normal are very helpful

I had a wonderful experience here. They diagnosed the problems and fixed them right away. Service was courteous and efficient.

This is my favorite Jiffy Lube in town! You can tell the workers actually care about their quality. Everyone is nice and the service is quick! Always a coupon available, too!

I love this place! They figure it out what’s wrong and help figure out the next steps.

Great service! Great people!

Fast friendly service

They very helpful and got me in and out once they got an open bed

Amazing service! Even opened up our car door so I can place my baby carrier in it! Best service yet! :)

Had to stop here on the way home to Chicago as an emergency on a Sunday afternoon. Chong took us in immediately and tended to our vehicle with care and precision. We were in and out in a literal jiffy. Both Hyde and Chong are literal earth angels.

Thanks jiffy lube for oil change and truck inspection

Great place, super chill. Nate was great. Oil change was fast

Amazing job on my vehicle Inspection. Guy named Nathan did quick work and was awesome in his customer service. Great company!

Currently sat in the waiting area, but from the moment I pulled into the parking lot I felt like a worthy customer. Hyde came out personally to meet me and put my mind at rest. Everything was explained before service took place and all costs were shared with me. The cost of the basic service was worth it just on the customer service alone! I was also offered a quote for a job that they think could benefit me. Highly recommend especially if you are not a car person and need assistance and things explaining to you.

Customer service was great no issues with oil change and told me what other issues I had thank you for taking care of my vehicle

Service was amazing, staff was extremely helpful. Timing was on point. Went it for tires and it was done with no problem. Will be coming back to this place when I need help with my car!

Hyde is awesome! He is very compassionate, explains problems and offers helpful solutions. He is an asset to your company.

They’re always super nice and attentive! My ABS lights were on and I didn’t know why. They went to a lot of effort to figure it out for me!

Great service here. Highly recommend.

Amazing service! Needed an oil change fast and the mechanics helped me out with coolant, and told me I needed brakes-had me a quote ready right away! I’ll be back soon!

Nathan and Hyde are the best technicians ever!

Love coming here for all my car issues! Hyde has always been awesome and is very clear at explaining what they’re doing to keep me in the loop! Super great customer service!

Very helpful and knowledgeable staff, willing to work with me to help figure out issues with my car and do very quick and well timed oil change. Overall this establishment has very good prices and good staff. Employee brought additional car issues to my attention but didn’t pressure me at all, and I didn’t feel that he was trying to upsell. Very respectful and a great experience!

Great experience with honest, professional, friendly staff.

Got a new car and wanted to make sure everything was perfect on it while getting my Uber and Lyft inspections done, Hyde was amazing! Will be back!!

The service was great and the price was very reasonable.

great service & was done quickly

I love this location ?? they are always fairly priced and great at explaining issues and answering questions. The staff is always friendly, personable, and informative. Today Hyde assisted me and provided me with amazing service. Highly recommend this Jiffy Lube location!

Hyde was incredibly helpful and did absolutely everything I needed to get going!

Great service and was quick!

Nathan and hudd are both amazing they look at for me I my time need

Never had this happen before... as a pilot car I put a lot of miles on my vehicle very loyal to my oil changes when my light comes on a young man there name John check my oil said it was very clean and looked like it did not need any changing and I could get a lot more miles out of it. Due to this I would like to give him not only five stars but eight stars and I will be back for my oil change after I put a few more miles on thank you so much how refreshing to have such good service and integrity. I definitely will be bragging about this place and sending people here

Friendly and helpful. Went there for an issue my car was having for a while and they were able to fix the problem that was caused by another shop's mistake. I needed to find a new regular auto shop, so this was a very impressive first experience. I'll definitely be returning in the future.

Everything was communicated well, kind and efficient service, brakes turned out great!

From the moment I arrived and left I was given amazing service during my oil change. The facility is brand new and the waiting room was impressive! Very clean and free coffee and water was convenient. The attendants I spoke with checked out my tires and suspension for free after sharing some worries I had on my vehicle which I thought was above and beyond the kind of service I see from other local businesses. Since I live close by, I plan to use this facility going forward. Thank you for showing me such great service that’s truly hard to find these days.