Customer Reviews for Jiffy Lube 922 E OGDEN AVE, NAPERVILLE, IL, 60563-8606

Aidan and Randy were wonderful. Both were very professional and personable. Even during my quick visit they kept me informed on every step of the process, and answered all my questions. I will definitely be returning.

This is easily the best Jiffy Lube I’ve ever been to! I’ve been coming to Jiffy Lube for my oil changes for over five years, and the level of service here stands out completely. I stopped by after working a long shift at the hospital and was still in my scrubs, and while I felt a bit embarrassed to bring up the healthcare worker discount, assistant general manager Aiden G. took care of it without a second thought. As I was pulling out my card to pay the bill, he mentioned that he had already applied the discount to my final bill without me even having to ask, and I found that so genuine. He has amazing mannerisms and is genuinely the kindest person I’ve ever encountered at a Jiffy Lube. You can tell that he really loves what he does. Thank you again Aidan G !

Aidan and John were phenomenal both had great customer service and transparency. Definitely found my new shop! Thanks for the service yall

Straight forward with great customer service. Thank you Rick!

I had a really good experience at the Jiffy Lube. The staff is all really thorough with their work very friendly and everything was smooth and really quick. I waited for maybe 10 minutes. Highly recommend this place.

I NEVER leave google reviews for anything but I absolutely had to leave a positive review for the great experience I had today. I have been a car owner since 2017 and have honestly never had an experience as positive as this. Randy and Aidan were so incredibly helpful and wonderful. Service was super fast, prices were extremely reasonable, and they were completely frank and honest about everything my car needed (no filter change, etc). I would absolutely 100% recommend this Jiffy Lube location purely based on the friendly service I received but also, of course, based on everything else I mentioned as well!

THE CREW AT JIFFY LUBE ARE AMAZING! I MUST ADMIT,WHEN I FIRST SAW JASMINE I WAS A LITTLE CONCERNED, BUT TO MY SURPRISE, SHE’S AMAZING! RICK, THE MANAGER, HE’S ALWAYS ON POINT. THANKS TO MR. RANDALL AND AIDEN TOO??????????????

AMAZING experience with this Jiffy Lube. Rick, the manager, is supportive of his team and is extremely thorough when it comes to cars. I greatly appreciate the guys taking care of me today. In and out in 10-15 minutes. Fast and kind service. Aiden and Randy helped make sure I was good to go. The price was a little more than I was hoping for, but I am grateful for how thorough these men were. Evidently you my gasket (?) needed to be replaced, they took care of that for me without additional charges. The communication between this team was outstanding! Definitely will be returning!!

Aidan, Jasmine, & Randall were exceptional!! My oil change was quick and easy and they explained in detail what was going on with my car. Truly felt like I knew them and trusted them for a while — will for sure be returning!

Best customer service I've ever experienced for an oil change - highly recommend!

Stopped in today and Rick was so helpful. He was knowledgeable and professional.

Aidan you’re amazing! I was here about a week ago and the staff was so helpful and informative. I truly appreciate your help, I’ll be back again and would highly recommend this place. Thank you! And shout out to Aidan who was very helpful with my air filter!

Had a great experience. Aidan and Andrew helped me out and answered all my questions and gave me extremely fast service. Highly recommend this location.

I was running late for work and had a detached skid plate dragging along the road, Aiden brought me right in and took care of the whole thing in 15 minutes, and I wasn’t even late for work, will be back! Give Aiden a raise!

Everyone was super helpful. Jasmine was fantastic!!!

Always great service ??

I had a wonderful experience at this Jiffy Lube location. Quick and friendly service. Jasmine was exceptional. I would definitely recommend!

Awesome team.

All technicians were very polite and professional. I will continue to visit this location.

Quick, efficient and easy. Nice staff

I recently got my oil changed and I'm so grateful I decided to stop by this particular Jiffy Lube. Everyone was so friendly and the service was top notch. I didn't feel pressured to buy add-ons. I will be back. Outstanding service.

Professional staff

Check my tire pressure... very professional

Took my 2017 Nissan Versa in for an oil change this morning, the staff was extremely friendly & helpful! The service was completed in a very timely manner. Will come back for all my future oil changes!

Really good job

Great guys and great service! Thanks Team

They were the absolute best gave me the best recommended options because I drive a lot as well as having an older vehicle. I want to give a huge shout out to Jasmine, Aiden, Randall, and Deante. Their teams chemistry is unmatched and their professionalism while getting the job done is the best I’ve seen in a while. All of them deserve recognition as well as a pay increase.

Randall and Tyler were fantastic. Courteous, helpful, great communication, great expertise. Gave me options without pressure.

I came in with some stripped bolts on the skid plate and was a little hesitant that work could be done. The two guys (can’t remember their names but great guys, one from Alaska) told me not to worry! They got the stripped and seized bolts out and did the oil change nice and smoothly. All under an hour! (Speedy work if you ever had to remover sized bolts) If you need some reliable and trustworthy people to work on your car, these are your people! Great staff, friendly place and overall great experience!

Rick was knowledgable and answered all my specific questions. I will be returning for my next oil change.

On Saturday, 2/14/2026, I went the Jiffy lube on Ogden Avenue in Naperville. Both Tyler & Charles took very good care of me. They were polite, knowledgeable & professional. These guys were great. Thank you!

They did great job and was super nice

It was nice dealing with pleasant, knowledgeable mechanics,

Fast, professional service

great place for tire and oil change

Excellent service, very thorough, and short wait.

Always a thorough job here, and fast.