Customer Reviews for Jiffy Lube 4019 W TOUHY AVE, LINCOLNWOOD, IL, 60712-2028

Customers at W Touhy Ave talk about:

Customer service

Trust

Service speed

Workmanship quality

Affordability

Caylee

Mar 27, 2026

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These guys were so helpful! They were respectful and kind and even took the extra time to remove an old music festival sticker from my windshield. Thank you!

Koffi N.

Mar 27, 2026

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Nice shop Nice staff

Taylan Ö.

Mar 26, 2026

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Natalie R.

Mar 26, 2026

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Sew D.

Mar 24, 2026

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Sakina A.

Mar 24, 2026

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They are very quick with their services. They make sure to check coolants and exhaust filters as well.

Nasutsa M.

Mar 24, 2026

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great service friendly and fast!

Mourad M.

Mar 24, 2026

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Great service and a reasonable price. I put 4 stars because I think the team needs to do a better job at looking at the vehicle’s maintenance history and recommend appropriate services.

armela P.

Mar 24, 2026

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Idowu O.

Mar 20, 2026

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Nasutsa M.

Mar 20, 2026

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We take our company services vans to Jiffy for oil changes and the team always does a great job - fast and reliable!

David L.

Mar 18, 2026

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First time visit. Jessie Alverez was the Manager for the store when I took my girl’s car to get a simple oil change. I knew they would find something wrong with the car since my girl told me “I only take the car to the dealership when the message pops up that It needs maintenance”, but I was amazed by the amount of time and detail the mechanic that worked on the car took to discover sooo much wrong with the car. The Manager took his time to explain in extraordinary detail, with images and videos, all of the things they could see wrong with the car. I have never in my life seen such a detailed inspection, especially since I was there for an oil change, not an inspection. I purchased some parts for pressing matters and will tackle the other issues they found soon. Superb service by the mechanic and amazing patience and interpersonal skills by the manager. Will keep coming back here with my vehicles.

Jessica M.

Mar 18, 2026

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This was by far the cleanest and most efficient Jiffy Lube I have ever been to.

Sidney F.

Mar 17, 2026

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Jennifer H.

Mar 17, 2026

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K M.

Mar 16, 2026

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Great service

Jennifer H.

Mar 15, 2026

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Raso P.

Mar 14, 2026

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Kei B.

Mar 13, 2026

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Fast, friendly service. No one tries to push extra services and they give you options/prices for any service they recommend. Hector and Marie assisted me at the desk. The techs were also friendly. Decent sized clean waiting room, with public washroom. Easy access off Touhy.

Elizabeth M.

Mar 13, 2026

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These guys are thorough and nice. Love going there!

Melvin A.

Mar 12, 2026

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Best service get all my maintenance done on my personal vehicle same as work van no complains. High recommend!

Gangeya P.

Mar 12, 2026

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Chris V.

Mar 10, 2026

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Quick and friendly service, with no pressure recommendations.

Felix G.

Mar 10, 2026

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Very courteous staff. They are very objective in evaluating your car’s needs and don’t pressure customers. Will definitely go back with them!

Nilda I.

Mar 10, 2026

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Great service fast and great daily to the earth care with kindness and care!! People here are real!

Anis S.

Mar 10, 2026

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Muzammil M.

Mar 10, 2026

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Been at this jiffy lube a several times. Always they have treated my car like their own. Hector is a G! He is a great technician.

Bryan F.

Mar 10, 2026

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Great place, good service and people are very nice.

Christine H.

Mar 06, 2026

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Fair pricing, VERY helpful regarding information. Offered coffee which was welcome.

Dorina R.

Mar 06, 2026

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I called and Hector was very nice ?? Also they a great team !!! Definitely going back there !!! Good service ??

Victor B.

Mar 05, 2026

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Very professional and courteous. Communicative and honest. Will definitely continue to use their services!

Jose T.

Mar 05, 2026

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Had a great experience at this Jiffy Lube , great staff , very knowledgeable and friendly. Coffee was hood too.

Mira D.

Mar 05, 2026

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Alex D.

Mar 03, 2026

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First time visiting this location and could not recommend it more. Service was prompt and the staff were on their A game from start to finish. I didn’t feel like any services were “pushed” on me, but I made informed decision thanks to the thorough inspection. Waiting area was comfortable and well kept. Highly recommend this Jiffy location!

Doris S.

Mar 03, 2026

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Hector was great and the service was good.

Jeffrey W.

Mar 03, 2026

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Amazing experience

Tony H.

Mar 03, 2026

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Great, friendly service!

Jose J.

Mar 03, 2026

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Had a great experience. Once in the bay I was in and out in 15 minutes. I only waited 30 minutes for service. My car is working like a champ now. The synthetic oil service really helped it.

Sharon A.

Mar 03, 2026

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Jiffy Lube on Touhy is a great place to get an oil change! The staff are nice and helpful and give you the options and suggestions so you can decide what you can do at that time of service. Hector and Phil did a great job with my oil change and changing the bulbs for my headlights! Great job guys, see you next time!

Karen B.

Mar 03, 2026

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I got an oil change and windshield wipers. Service was fast, employees very nice!

Jaime N.

Mar 03, 2026

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I took my new Land Cruiser for its first oil change and had a great experience. Hector worked on my vehicle and went above and beyond. He took the time to show me the underside of the car, walked me through different components, and explained what he was looking at. I appreciated the transparency and the extra care, especially with a brand new vehicle. Professional, thorough, and respectful service. I’ll definitely be back.

Paula G.

Mar 03, 2026

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I needed an oil change visited Jiffy Lube’s Lincolnwood location. I couldn’t have been happier with the level of service. Everyone that I met was pleasant and very knowledgeable. Their customer service was impressive. I highly recommend this business. It was during lunch I visited them. It was busy but they were very quick.

Kenneth F.

Mar 01, 2026

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Very professional and friendly staff. Provided clear choices for repairs. Cost was clearly disclosed and choices were offered, not expected. Overall a very pleasant experience. Will come again.

George A.

Feb 28, 2026

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Great location to choose for service. They work quickly and efficiently. The staff is very knowledgeable and help out as much as they can.

Lajourn G.

Feb 27, 2026

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Jacquie T.

Feb 26, 2026

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Jennifer O.

Feb 25, 2026

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Francisco V.

Feb 24, 2026

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Ian H.

Feb 04, 2025

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This is the only jiffy lube I come to. The guys get you in and out fast. They offer some replacement parts if needed but they arent pushy. This time the tech Adam told me lots of cool things about my car that made me proud of my car. He had one in the past and told me about some cool things he did with his old one. I enjoyed his enthusiasm and passion for cars. I felt like he was a guy I could trust with my car since he had one and knew so much about them. The place is clean and I've never had a problem here. I'll keep coming back and appreciate the ease to get in and out.

Alex

Dec 24, 2021

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I don't write many reviews but the treatment I got at this particular jiffy lube makes me feel that review is called for. First of all, I've been to Jiffy Lubes before. Some locations are run better than others just like most other businesses that are franchised. But this time the service was top notch. The manager, Phil, paid so much attention to detail and gave me thorough explanation concerning a couple of minor car issues I have. Very friendly man who knows his stuff. Briefly spoke to a couple of the mechanics, Alex and Jose, and they were unbelievably friendly as well. Can't tell you how refreshing it feels just to simply get excellent customer service. Plus I received 10% military discount and my car was vacuumed for me. This place will definitely be visited by me again because they have earned my trust and therefore deserve my loyalty. Will get my brakes done soon so you guys can expect me back. Thank you Phil and your crew as well for making this customer a happy camper. ?? Alex Gonzalez (Nissan Altima)