Customer Reviews for Jiffy Lube 5601 N ASHLAND AVE, CHICAGO, IL, 60660-4117

Left me very satisfied

UPDATE: The issue was a cracked radiator. This was no fault of the shop. When I arrived the guys immediately diagnosed the issue, explained what likely happened (the radiator was too low on coolant prior to the addition of 2 quarts and possibly already cracked, adding the coolant with a crack sprayed the fluid out of the radiator), gave me a quote and a time frame for the repair. I picked up the car at shop closing time and all is well. It cost a fair amount for good work. Big thank you to the guys here and David for understanding my distress and helping me out. ---- Do not go here. Unfortunately this location made hundreds of dollars of suggestions in tune-ups. I did not ask for any suggestions, I asked for an oil change which I faithfully get on my well-maintained car. I have been to Jiffy Lube shops all over the country with this car and had no issues. This trip was my first time at this store. One suggestion was for adding coolant, I did feel trapped and acquiesced to adding two quarts. Now my car is smoking and there is extensive coolant leakage and damage to everything under the hood. This vehicle is my livelihood. Don't go here if you can't risk what happened to me. I will be returning today, I will update this review pending the visit.

I visited this location for an oil change and received excellent customer service from Mr. Marshall. He took the time to answer all of my questions and address my concerns, offering the best solutions for my vehicle. He also provided a helpful list of recommended services. Throughout the visit, he kept me updated on the progress of my car, and we were even able to identify and resolve an additional issue. Overall, a very positive experience.

Great, fast, convenient service. I got what I came in for: an oil & filter change. I also got wiper blades, tire pressure, and cabin air filter. They gave me some general maintenance recommendations for other repairs that I will bring to my mechanic.

Fui a hacerle el servicio a mi carro y David fue muy amable, con muy buena actitud y energía, me revisó todo y chequeó que todo en mi carro estuviese bien.

I've been to this Jiffy Lube twice. The best place for car work in the city. The first time, I got a regular oil change. It was priced as advertised, efficient, and the team was very professional. The second time was for my breaks. The team was again - honest, kind, and knowledgeable. The service cost here is amazing and they are truthful about the work that you need done. Highly, highly recommend this Jiffy Lube!

Great techs, and great service, and kind people

These are a great group of guys very polite & gets the job done shot out to Benedict,Michael & Dave...

This Jiffy Lube location is a welcome oasis in a sea of mediocre auto services. I felt like a celebrity the way that they took care of me. I highly recommend the location at 5601 N. Ashland. Very professional and friendly. 5 stars!!

I came in just to put some air in my tires, and Jay (sorry if the spelling is wrong!) was super friendly and helped me in literally 5 minutes. Great service - thanks a bunch!

I was trying to change my tail light and I couldn’t get the screws off bc I lost my ratchet. I called Jiffy Lube and they said to come by- John was so kind and helpful. Not only did he get the screws out, but he installed the tail lights for me as well. I’m so grateful and I would definitely go back for additional car services! Thanks John!

David and team always go above and beyond.

Bryan at Jiffylube is a very knowledgeable, professional and respectful. I came here for an engine filter replacement and they don't have my car's model filter. So I bought one from Walmart but it's a little bit taller from the edge on all four corners. Bryan willing to take his time and take a look. So, he tried to put it on and it's close. We'll done!

Great service

Nice staff, quick oil change. Didn't try and sell me anything I didn't need. Will continue to go here

We had a miscommunication but they resolved it super professionally, resolved the issue quickly, and price was very reasonable! Much appreciated Benny and Dave. Will be a repeat customer, would recommend

Been here 3-4 times. Each time they are pretty quick, stuff is very kind and professional, had an oil leak they take care of it right away, l will keep coming here for my oil change and other needs.

Got right in, got several things done promptly and with friendly service. Thanks to everyone on the team: Victor, Dave, Wendell, and Benedict.

This Jiffy Lube is great. The service was so fast, the mechanics were so kind, and they gave me service I was not expecting. I usually get my work done at Midas, but the guys here are better! I will be coming here from now on.

Did a good job, friendly, and were fast, what else could you ask for?

The entire staff members were the best

Got my oil changed here—super quick and smooth experience. John and Dove were both great—clear communication, honest advice, and real Porsche experts. You can tell they care about doing things right. Reliable, trustworthy, and definitely the kind of place you want to stick with if you care about your car. Highly recommend.

Thank you bro!

Very friendly team.

Fantastic team who work with you every step of the way.

Excelente

Great spot, came in yesterday last minute around 5:30. Didn’t think they would get me in before closing. Shout out John and whoever was working down below that got me out fast and efficiently

Fast service with reasonable rates and friendly workers.

This JL team was efficient, friendly and they tended to my issues! It was a very hot late afternoon and they got me right in! Thank you!

Fast service

I really was out in 15 minutes!

Very professional and no they did not try to up charge or overcharge me. My visit was quick, professional and helpful. I had a problem with something else, and solved it! I will be back!

Excellent place, excellent service where everything is clearly explained. Special thanks to Douglas for his kindness and warmth. If you’re looking for a quick service, this is the place… Good price too

I've had good experiences at this location. Most recently (4/24/25 around 8am) John was very helpful. He was thorough in going over what he saw, and offered services without it feeling pushy. He took the time to inform me of issues with my vehicle that he saw that they didn't service at that location, but to keep an eye on. I'll be back. Only reason it wasn't 5 stars is because I feel like oil changes are a little overpriced these days (everywhere)... But I'll trust this jiffy lube to do them in the meantime when I don't have the time to do it myself.

Quick and efficient. Will go again

Extremely professional manager and staff. Friendly, competent, And great attitudes about doing their job. Couldn’t ask for a better experience. Wish more businesses had this model.

Great location. Staff friendly, helpful, knowledgable, and efficient. Very honest and won’t try to upsell you. Always do a great job. A+ jiffy lube location.

Very helpful staff they don't try to sell you stuff you don't need.