Customer Reviews for Jiffy Lube 3630 N ELSTON AVE, CHICAGO, IL, 60618-4316

Juan was absolutely wonderful. From the moment I walked in, he made me feel taken care of and comfortable. He was kind, professional, and went above and beyond to make sure everything was handled smoothly. You can tell he truly cares about his work and about the customers. Experiences like this are rare, and it really made my day. I’ll definitely be coming back because of him.

Arrived one hour before closing on a Monday. A rush of about 6-7 cars were lined up outside. I wasn’t sure if there would be enough time to get an oil change before close. Promptly greeted outside with great customer service and told it would be about a 30 minute wait, until my car could be serviced (which was exactly right). Efficient, friendly, professional care from all employees throughout the service. Highly recommend.

Manny was kind and so helpful. My oil change took maybe 10mins. I was in and out in under 20mins

Nice guys and very efficient

Fast service and friendly

Manny and the team are great, they get the job done in a timely manner and are attentive and friendly. Definitely recommend!

Had to come up to Chicago for a work trip and I needed an unexpected oil change with some other issues Manny and Juan were absolutely great! They were nice and had great customer service, took the time to explain things to me and assisted me with finding a reasonable solution that’s wasn’t going to break the bank.

Wry nice and knowledgeable people. Also shot fast!! Highly recommended!

Excellent and professional services thanks to Juan and Manuel that explained everything by the book Thanks again.

Great service

Always quick and thorough! Highly recommended!

Great customer service Super fast

Very friendly and helpful and respectful and on point with everything the prices are good. Thank you Theresa Clapp

Staff was attentive and helpful.

Had a fantastic experience ! Great customer service. Anthony , Julio and Nikolas did an awesome job ! Kaila is a huge plus to this location ! Highly recommend.

My favorite place for a quick, efficient, cost-effective oil change. The staff are always kind and helpful when I need things like new wipers or tire maintenance, which I appreciate. I hate changing my wipers so thankfully I can rely on Toni to help me with the best option at a good cost. Thank you Toni & Team -- see you soon!

Great service ,great people .

Excellent service quick efficient friendly ??

Def recommend, Ryan was great at explaining the procedures.

have been going to jiffy lube for years and really appreciate the Great work and transparency regarding most needed versus not as needed work to be done especially when on a budget. I feel safer driving my old car around if I see my friends at jiffy lube.

They were thorough with the service. Asked questions about everything pertaining to the maintenance of my vehicle. The inside was clean and organized.

Quick and detailed service! Our go to for oil changes.

During oil change, worker said I'm low on antifreeze, so I asked him to show me and the level is exactly as it should be. The manager there is excellent with great customer service attitude.

I dont trust anyone with my vehicle, except for This jiffy lube. They have a "dip stick Check" where the oil level is confirmed. That makes me feel confident the job is done right. I highly recommend this place.

They are very professional and kind always explains all the work in detail your options no attitude I love going to this location is my favorite Great customer service ??

This was my second time using this location and I could not recommend it more. I’m from out of state and moved to the city a couple of years ago and I never know where to go and trust any shops with my car. But the general service is amazing here. I’ve gotten my oil changed, tires checked, blinker light and wheels rotated in two separate occasions and the total time I’ve spend there each time is max 20 minutes! The workers are kind and attentive, and I don’t feel like I’m getting scammed if anything I actually feel genuinely cared for. This comes from the receptionist who is patient and will open up the door as you leave as well as workers opening up doors for you and letting you know where water and restrooms are. I would definitely recommend for any general work for your car!

They fricking rock

Stopped by for an oil change and filter mid road trip. Just wanted to note the professional and warm staff, quick service, and genuine attempt to save the customers wallet where possible. Bless/Best

Great service

They\ are very good and friendly

Very helpful people, great customer service. I've never not gotten my oil changed at Jiffy Lube because of the customer service and this location checks every box you would expect from a Jiffy Lube.