Customer Reviews for Jiffy Lube 3609 MERLE HAY RD, DES MOINES, IA, 50310-1246

Had a great experience getting an oil change here! Had great service from Curtis, who was very personable and knowledgeable.

Service was timely and informative, staff was friendly and efficient.

Very friendly and respectful mechanics! My service took about 15-20 minutes with no waiting time to get into a bay. They didnt try to over sell anything the vehicle didnt need. Great experience!

Curtis and Emmanuel were fantastic! They were knowledgeable and expedient—we will definitely be back!

Friendly, quick service

Curtis was very polite & very quick with oil change!

Great guys, great service!

I felt going in as a single female that they were honest & explained everything i needed! From manager to service department! Top 10 in my book & ill be back for sure ??

Super nice staff!! Got me in and out quick

Curtis was very professional and personable. It’s like he knew what my car needed before I got there. I appreciate the service and the extra education on my car.

Great experience. Curtis was friendly and attentive to my vehicle’s needs. Very satisfied with the service here!

Definitely the place to go! Jaron and his team helped me diagnose and fix a minor oil leak (gasket issue) and were so kind and efficient. Highly recommend!

All the staff were extremely attentive and very helpful to provide all the services my vehicle needed. Every employee was very polite and showed care and concern to make sure my vehicle had all the maintenance issues resolved. I highly recommend this Jiffy Lube location on Merle Hay Road as well as the shop on NW 86rh Street where I usually go. I will use the Merle Hay location also and am heading over to Grimes as a recommendation for services they can offer for more independent maintenance needs. Thank you all.

This is the best location efficient and thorough!

These people had me in and out while on a road trip; I am eternally grateful! It was a rental and they were prepared to do it quickly and accurately through Avis rentals. Morogan is the BEST and was so patient during our little emergency ??????????

From out of town, needed a quick oil change while in town and the service and customer service was excellent. Thanks for being efficient.

I had an excellent experience at Jiffy Lube on Merle Hay Road! Curtis and his crew were outstanding. They were friendly, professional, and had me in and out much faster than I expected. They explained everything clearly, worked efficiently, and made sure my vehicle was taken care of. It’s refreshing to receive such great customer service from a team that truly values its customers. I highly recommend Curtis and his crew if you’re looking for fast, reliable, and quality service. Thank you for a great experience!

Fast, professional, fun

I feel overall the staff was friendly and helpful. They were able to get my oil changed in a timely manner. The environment was welcoming.

Exelente atencio y precio muy bajos

The service was efficient, professional, and friendly!

This is my favorite Jiffy Lube Location. They go above and beyond every time. Very respectful and considerate.

Curtis, Morogan and, Karen helped me out today. They were awesome! Very knowledgeable and friendly!

Technicians were very professional and kept me updated during my visit. They did not try to upsell anything and were honest about any services needed.

We had a great experience with my daughter’s car here yesterday. She was concerned about the engine overheating and Curtis took the time to assess different potential causes when the oil was ruled out as the culprit. He offered informed solutions and advice. His time, suggestions and genuine interest in helping were so appreciated. Above-and-beyond service!

I can’t thank Jack and Morgan enough for everything they did for us. We were traveling to see family, and unfortunately the whole trip turned into a nightmare. We ended up stranded far from home when our car suddenly started overheating and smoking. With very little money and a long way to go, I was scared and didn’t know what we were going to do. From the moment Jack and Morgan stepped in, they treated us with kindness, understanding, and compassion. They were able to get our car back up and running so my family and I could make it home safely. They truly went above and beyond during one of the most stressful situations I’ve ever been through. There aren’t enough words to express how grateful I am for their help. Without them, I honestly don’t know how we would have made it home. I highly recommend them to anyone who needs honest, caring, and dependable service. They were truly a blessing to my family, and I will never forget what they did for us. Thank you both from the bottom of my heart!

Quick Quality service, attentive staff, fair prices

The line moved fast. I was in and out quickly. The cost was less than the dealer. Plus they pointed out a bolt missing from my 3rd engine mount and referred me to the Kia dealer

Staffed was very professional friendly and they went above and beyond what was expected of them service was done quickly professionally and neatly and they taught me a lot in 15 minutes I will no longer go to my other oil change company after my visit today and my daughter who was on the phone with me will be changing her servicer as well great job Jiffy Lube awesome job Curtis

Fast, friendly service!