Customer Reviews for Jiffy Lube 3928 Cobb Pkwy NW, Acworth, GA, 30101

Polite and efficient.

Quick service, friendly staff. Will use in the future.

Excellent customer service and super friendly folks.

Customer service was great.

Excellent communication and had my car ready in no time.

Exceptional Service! AJ had amazing customer service!

Absolutely great experience! The staff was friendly, professional, and took the time to make sure everything was done right. The oil change was quick, efficient, and reasonably priced. I really appreciated the excellent customer service and how welcoming everyone was. I’ll definitely be coming back and would highly recommend this shop to anyone looking for honest, reliable service! ????

Professional very friendly. Brian even went extra mile and checked the air in the tires.

The people who work here are so kind and helpful! Only place I’ll go from now on to get my oil changed!

First time and I will return! Shelby and AJ were professional, friendly, nice, through, helpful, knowledgeable, and took time to explain everything!

Brian and the crew at Jiffy Lube are great ! The waiting room is very comfortable and for women waiting … the bathroom was very clean !

Very friendly and competitive price

I am so happy that this new location is here. I have been using them for my oil changes. The staff is so friendly and knowledgable!

I had a great experience at Jiffy Lube! Andrew was extremely supportive, helpful, and professional throughout the visit. He took the time to explain everything clearly, answered all my questions, and made sure the service was handled properly. His excellent customer service really stood out. Highly recommend Jiffy Lube, especially with team members like Andrew!

My exper Was great Shelby helped me a lot and Made sure I was good to go!

Great service and very friendly.

Exceptional, professional, quick service. Clean bays, friendly and knowledgeable staff, no upside pressure at all. Superlative.

We have now taken 3 different vehicles here. It costs just a little bit more than the dealership but the ease and comfort with which the staff completes everything makes it worth it. There is never any pressure to add extra expenses, they notify you if they see something and let you know the price and then leave it be for you to make a decision. We will continue to use this location especially with how friendly everybody is about everything.

Polite, energetic and prompt

Very professional and courteous. The coupon offer was very much appreciated.

I came to Jiffy Lube Acworth location this week. I had two brake lights and a blinker light ( bulb) go out. Brian and Shelby were fantastic. Brian found the reason my bulbs kept going out! The staff is very friendly and knowledgeable. I was extremely happy with the price and value..

Excellent experience at Jiffy Lube! Andrew and his team were professional, friendly, and incredibly efficient. They took great care of my vehicle, explained everything clearly, and had me back on the road in no time. It's refreshing to find a team that genuinely cares about customer service. Highly recommend Andrew and his crew for their outstanding work and positive attitude!

I had been taking my business to another oil change competitor it decided after reading and seeing multiple negative tv news reports on local tv about this competitor decided to give Jiffy Lube a try. The service from the tech was far above what I received at their competitor. There was constant communication between the team members to ensure all aspects of of the safety checks as well as the oil change were checked off.

Joe and Andrew were a great team. Quick and efficient. Carried on pleasant conversation as I waited in my car. Made necessary recommendations for future service. Will definitely be returning to this location!

Drove in for an oil change before going into the office. The team was very efficient and moved everything along so I was able to complete the oil change and get into work on time.

Very friendly and attentive staff.

I went in for an oil change just after noon on a weekday and only waited a short while. The service is fast and the staff was friendly.

Sam and Brian do a great job, very thorough. Both very personable, good people. Thank you!

The Jiffy Lube in Acworth is the best! Sam F. was friendly and did a great job changing my oil. He didn’t try to sell on things I didn’t need. He made sure my oil sensor was reset before I left. Fast friendly service!

Thanks to Sam, Andrew, Dylan and the remainder of the crew for providing me a great experience!

Shelby was great! Very good customer service!

Andrew was fantastic, thorough, and friendly.

Friendly, trustworthy staff. Felt like things were getting done properly. My new go to for my oil changes.

Thank you so much!!! Stopped by on my way home. In and out so fast. Andrew was so thorough and friendly. Thank you!!!

This was the second time I have been to jiffy lube. Upon arrival someone came out to ask what I needed. I said oil change and he immediately pulled me in. I sat in my truck as oil was changed. He also changed air filter which was dirty. He also topped off wiper fluid. It was so seamless I decided to have tires rotated. He rotated tires with no wait. Highly recommend jiffy lube in acworth. Joe was exactly what ownership would want as an employee. I will definitely be returning. I will also bring this to Academy Roofing as we have a fleet of trucks to be serviced here.

I arrived shortly after 9:00 AM for an oil change today (a Saturday) hoping for a quick in/out. While Jiffy promises a 15 minute oil change, I wanted to leave an honest assessment of the time one needs to budget - I was in and out in 1 hour and 3 minutes. The oil change itself was about 25 minutes long. The rest of the time was waiting in line for my turn. Honestly that’s not bad for a Saturday morning oil change. The service techs were very attentive, professional, polite, and excellent at communicating. I paid approx. $115 for a Full Synthetic Oil Change. 7/11/2026.

After driving by this new Jiffy Lube location countless times, I finally stopped in for an oil change. Sam, Andrew & Brian were attentive, quick, and made honest recommendations without being pushy. Their pricing was very reasonable, and I’ll definitely be back.

Overall a very satisfactory experience

Efficient, Knowledgeable, Great Customer service!!! Sam (service tech) amazing!!!