Customer Reviews for Jiffy Lube 4455 West Fairfield Dr., Pensacola, FL, 32506
Customers at West Fairfield Dr. talk about:
Customer service
Trust
Service speed
Workmanship quality
Affordability
Diane G.
Mar 27, 2026
The entire operation was very quick and efficient.
Tristan B.
Mar 27, 2026
Donovan and his guys were highly professional. Very much customer centric, personable, and overall great experience! I am switching from Firestone to Jiffy Lube, based on my experience!!! Highly satisfied!!
Priscilla J.
Mar 27, 2026
My experience was phenomenal. If you want to experience the best professionalism for your self please go to Jiffy Lube. I promise you, you will not regret it. Team work and communication is on another level of their performance. If you want respect, friendly services please go to Jiffy Lube to get your vehicle taken care. You won't regret it and you will get the same experience and treatment I received. Your vehicle will receive a vehicle inspection.
Phillip S.
Mar 25, 2026
The crew dud an.outstandung job of explaining the service, and other available services. And the oil change was done quickly. They checked other systems as well. A great place. Thank you much.
Julián Z.
Mar 24, 2026
Ladon L.
Mar 22, 2026
Jonathan A.
Mar 21, 2026
Fast and friendly
Joshua D.
Mar 19, 2026
Tyler M. And Justyn O did an outstanding job on my truck. They were professional courteous and communication was top notch. Pricing was fair and I will definitely be back.
Jennifer R.
Mar 18, 2026
Sharon S.
Mar 18, 2026
The 2 guys who helped me were super fast and friendly and did an amazing job ??
Johnny H.
Mar 17, 2026
Lilmix
Mar 13, 2026
I recommend this store to anyone in the city. 15 min oil change no hassle no line no wait time no appointments
Jakes F.
Mar 13, 2026
Knowledgeable crew, consistent on updates let me know that my brakes were low but didn't pressure me to buy them, will return 10 out of 10
Pamela D.
Mar 07, 2026
Great team!
Clarence L.
Mar 05, 2026
Nice and clean facility. Mechanics were very knowledgeable, courteous and friendly! Great job on flushing & recharging coolant system. Received a military discount and work was completed in a timely manner. Will come back here again!
Rhonda F.
Mar 05, 2026
Everyone was very friendly,knowledgeable and very courteous!! I definitely will be going back especially for an oil change. Excellent job on my brakes guys!!! Thank you so much.
Brian B.
Mar 03, 2026
Jose C.
Mar 02, 2026
Your crew did a great job today on both my vehicles!!!! Thank you for the thorough inspections on both!!! Highly recommend your crew!!!
Steven B.
Feb 28, 2026
We had a great experience getting our vehicle serviced. Anthony was extremely knowledgeable, helpful, and professional. We also liked the way the team worked together and seemed to enjoy their jobs! We will definitely be back to service our other vehicle as well.
Rae S.
Feb 28, 2026
Got a quick oil change and they were very polite and professional. Thanks!
Jared P.
Feb 28, 2026
Marcus and Justin are honest Hard working staff members here they have good attitudes and I appreciated my service here.
Rose H.
Feb 28, 2026
They're outstanding and very knowledgeable and if it doesn't sound right they'll make sure it will!! Will continue to use there services.
repoman S.
Feb 27, 2026
They were really nice great customer service extra attention to detail and did not scratch my truck at all. Took very good care of it really pleased with the service they went above and beyond will definitely go back.
Terri C.
Feb 26, 2026
Enjoyed my 1st time at Jiffy Lube. My auto technician was very friendly and explained everything
Vonita J.
Feb 26, 2026
Oil change
Jason B.
Feb 26, 2026
Kaitlin B.
Feb 25, 2026
Great service ! Today was my first time & Tyler did an amazing job explaining everything. Definitely going back !
Angela B.
Feb 24, 2026
Great staff, very professional and knowledgeable and friendly.
Kim Y.
Feb 21, 2026
Great concern knowledgeable staff. Explained additives uses and explained my automotive needs
Megan A.
Feb 21, 2026
I stopped in for just a check engine light and they explained what the code was for. They were polite and explained everything. Before leaving I asked about an oil change and if they would have time. They told me the price and I agreed. They went above and beyond what I asked. They notified me of anything that may need work and got me estimates. I explained a problem that I had been having and Anthony make a recommendation of what he would suggest and we both agreed we would try it out. I was not aware that jiffy lube was a full service shop which he explained all the tech were licensed mechanics. I felt respected, as a women I have gone to previous shopped and looked down on for asking questions about things I didn't understand. I will be going back just because of how I was treated alone. I also will say the service was quick and nicely done.
Kasandra W.
Feb 19, 2026
Everyone was very nice. They explained everything so I would know what they were doing. They rotated my tires.
Tink T.
Feb 18, 2026
Carrie
Feb 18, 2026
Kim H.
Feb 16, 2026
Great service and quickly done. No pressure with over selling!
T I.
Feb 13, 2026
This location was just recently built and opened. The service was professional and the service was explained clearly to me before they began.
Jalen H.
Feb 12, 2026
Justin and whole crew was amazing. Will be back
Brooke W.
Feb 12, 2026
I took a fleet vehicle in for an oil change. I was in and out in no time! Thy guys were great!
Arlon P.
Feb 11, 2026
Joe R.
Feb 11, 2026
John S.
Feb 11, 2026
The service was great and quick!
Luis M.
Feb 10, 2026
Great and friendly.
Debra S.
Feb 09, 2026
Owyn D.
Feb 07, 2026
The guys here are super nice and helpful. Was in and out real quick
t J.
Feb 07, 2026
Customer services , friendly and professional !
Jack H.
Feb 06, 2026
Great crew, they ask questions instead of telling. Plan of attack, then work fast and through.
David H.
Feb 06, 2026
Great experience the employees were very pleasant i definitely recommend the the one off of Fairfield
Joe L.
Feb 05, 2026
Very friendly staff, not pushy at all with "extras" and treat you like a regular even if you're only traveling through the area. I prefer national brands on my road trips and this one is a good branch.
Claire L.
Feb 04, 2026
The guys there were very professional and knowledgeable, I was treated well and finished in no time- right in my car. Great experience.
Jack O.
Feb 03, 2026
Better than a dealership will ever be
Stevens R.
Dec 01, 2025
Newly opened had to check it out just so happened that I needed an oil change, very thorough, friendly staff who's got jokes which is always a nice tune to see. Hot coffee and drinks are offered during wait time and the lobby is decently sized, Came in for a synthetic oil change didn't need more or less extremely informative with test strips that they used to check different fluids and not pushy with unnecessary services. Roughly about $110 for the trip.