Customer Reviews for Jiffy Lube 2035 SHORT AVENUE, ODESSA, FL, 33556

Kaitlyn was awesome, kind, compassionate, helpful and it was a pleasure coming here. Thank you so much.

Fast friendly service w car analysis

I appreciate their honesty and their kindness, I’ve been coming here for years

Excellent service, in and out, will return.

Fast and friendly service, fair price.

Very courteous and professional. Very clean too.

And I have to give special credit to the team leader. You can tell when someone takes pride in their work and knows how to run a crew the right way. He was professional, organized, respectful, and kept everything moving smoothly from start to finish. That kind of leadership is exactly why this team stands out.

Will was wonderfully, I never use the place before but I will definitely come back again

Always a good experience, you pay for what you get.

I almost did not go because of the recent reviews but did wind up in their garage and they were fine. It was $118 for a synthetic blend oil change. They also flushed the gunk out of the system, replaced a gasket, topped fluids and showed me some tips for the transmission fluid in my 30 year old vehicle. Coupons were also applied. I have on complaints and would go again.

This is the fourth time I At services done at this location and they are excellent fair and honest

Excellent, best staff ever

Fast and quality

Very knowledgeable crew and pleasant

Extremely well managed location. Very trustworthy an efficient. From my first visit, I immediately realized that I will not be taking my car anywhere but there for service. I had no idea an I remain very impressed regarding the vast extent of services provided by Jiffy Lube. Gary!, the manager is extremely knowledgeable and professional.

I always use Jiffy Lube because of the excellent service and friendly people! They are honest, polite, and respectful!

Fast friendly knowledgeable!!

Service was quick and provided me with what I went to have done.

Timely, and efficient. Explained things well and did a great job!

The one on 54 and Starkey is awesome! Service is excellent!

Pricey but nice good customer service and a clean store

EXCELLENT SERVICE! Today i came to this location for the first time to get a routine oil change. Fully expected to be in and out within an hour. Shortly into my visit, the manager came up to me and explained that one of the parts broke when it was being removed. He explained that it could take a few hours to get the part replaced. Immediately i became distressed knowing that i would have to wait around for longer than i expected while also possibly being responsible for paying for the replacement part. Recognizing my distress, the manager and his team continued to check in on me. Within 15 minutes he came back and shared great news that the part would be arriving shortly and they would not charge me for the part. He and his team continued to check in on me and updating me as the part arrived and so on. My trip time ended up being slightly over the hour i expected HOWEVER i am extremely impressed with the way this team handled the situation ensuring they satisfied me as their first time customer. Moral of the story: mistakes are inevitable. i understood this, and so did they. it’s not about aiming for perfection and fully eliminating mistakes. it’s about how you respond to them ensuring your customers are satisfied and i couldn’t be more impressed with the way this team responded. THANK YOU!

Very courteous and professional. I like that they drive the car into the bay and they do a thorough inspection

Great customer Service and excellent in detail of my car

Excellent service, by phone and in person.

Great service ??. Came here, because my steering wheel was shaking. Their technician inspected everything and turned out that my wheels didn't get properly balanced by the tirw shop. They also found a dent on my rim, which again was missed by the tire shop. Definitely recommend. Keep up the great work and come visit us at Synergy Dental Spa for your dental work (we are your neighbors). You fix our cars, we fix your teeth ??

I wanted to take a moment to commend the entire team for their outstanding service. From the moment I pulled in, I was greeted with professionalism and a friendly attitude. What really made the experience exceptional, though, was the manager. He went above and beyond to help me finding old service records that I needed to file a claim at the dealership. This kind of leadership sets the tone for the entire shop, and it shows. I’ll definitely be returning to this location for future service and will recommend it to others without hesitation.

I've never been disappointed at this location. Everyone is super nice and competent in what they are doing! Kaitlyn is extremely impressive! Kaitlyn's knowledge and her expertise is topnotch! I trust her completely when working on my vehicles. I highly recommend this location.

Very pleasant experience. Gary and the team were great. I will definitely be taking my car back here for every service

Great experience. Went here for a break fluid exchange after my breaking system lights turned on. Spent $117 (including tax) for my 2017 civic which is $70 less than Honda. I had recently had my car detailed and I thought the issue was water in the sensors but thankfully it was just the fluids. Right now I’m pleased with the outcome and grateful that Jiffy Lube had knowledgeable employees that worked very quickly and didn’t push me to do anything else. Looking forward to coming back again.

Excellent service. The staff was quick and informative. Thank you!

Professional and fast service.

Great service

These guys did a great job, took a tiny bit but everything was done right ??

Excellent service! Forever have my business! Fixed a mistake done by a different company yesterday. Thank you!