Customer Reviews for Jiffy Lube 11099 SAINT AUGUSTINE RD, JACKSONVILLE, FL, 32257-1159

Very fast, courteous and knowledgeable

I stopped by this Jiffy Lube for a quick oil change, and the entire experience was excellent from start to finish. The team was friendly, professional, and efficient. They also checked my air filter and gave me honest feedback that it was still in great shape. I want to give a special shout-out to Jacon and Manager Thomas for their outstanding service. Both were extremely professional, knowledgeable, and made sure everything was done right. This kind of customer care is rare these days, and they’ve definitely earned a customer for life. 10/10 experience — highly recommend this location for anyone looking for honest, high-quality service.

I have come to this location multiple times and the service is always top notch and quick. Recently I noticed my coolant level was very low and popped in. They checked it out and topped it off. Can't say enough good things about this company and location.

Great service!

Very kind and efficient at this location! I requested a full synthetic oil change service and they delivered. Honored my coupon and the price felt fair!!! :)

Great service, fast and efficient. The prices are reasonable, and they’re honest about what you need without any unnecessary comments. I particularly appreciated Jonah, Jeese, Thomas, and Jacob. They’re all great workers!

Jonah helped me and was very nice

Excellent quick service. The technician was thorough and honest and gave advice on additional maintenance that should be done. I will be going back.

Jonah, Jay, and Grif were extremely professional, personable, and the kind of quickness you get from someone who knows their trade. Very impressed with this quick visit and this location is a place I am happy to take my vehicle. I'd be very proud to have employees like these guys, and I strongly recommend service at this location.

By far the best customer service I've received. Thank you so much Griff, Jesse and Jonah for you excellent service its very much appreciated

They were great and fast!

Great experience! The team was efficient and courteous. I will definitely be back!

Best jiffy Lube I’ve been to. Jesse and his team were very professional and quick with the service.

The guys have super great communication the whole time. We really appreciate that. They were all very friendly. Thanked us on our way out!

Great customer service!

Thankyou for your help . Great service.

Asked for wiper fluid, and they gave me the whole service (tires and all)!

First Class Service. I use this location, even if you have to drive a little longer.

Exceptional service. Jonah is the man.

My engine was overheating and I pulled into the Jiffy Lube. The crew were very kind and very helpful, providing information and feedback as they checked my issue, and addressed it.

Very professional and great service.

Always amazing service at the Old St Augustine Jiffy Lube! Great crew that does a wonderful job!

The service was wonderful. Everyone was polite and professional. I was in and out in less than 15 minutes. I will be back for future work on my car.

Jiffy lube is down the street from us, thank goodness it’s so convenient because I’ll stop in when my tire light comes on for low air pressure! They’re right there to test and fill up if need be. Very pleasant and helpful!!!??

I stopped in to our local Jiffy Lube not quite ready for and oil change and all I really needed was air in my tires. The 2 guys and gal were so helpful. I had a couple of concerns about my car and also helped me with that.Good job Thank you and see you for my next oil change etc.....

These guys are fast, friendly and thorough. Great experience at this location!

I can't believe how fast they serviced my Mazda3.

The Jiffy Lube location at the end of Old St. Augustine Road has the best crew. They are very efficient, friendly and honest. I was in and out in less than 15 minutes. They didn't try to talk me into purchasing anything that wasn't necessary. I will definitely go out of my way to visit this location again.

These fellas provided TEN star service. Take care of ‘em and I will keep on comin’ back! Thanks Griff, Jonah and Jesse!!

Staff is fast, courteous and knowledgeable. We have the oil in our cars changed here regularly.

Stopped to have my oil level checked today. Get my oil changed here regularly. The staff is knowledgeable, friendly and quick!

Great service

Great service ??

In and out quickly